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Recovering blizzard account

Simon1987

Had an authenticator attached to my account.

 

Lost it

 

Done account recovery and they are asking for my address dob. Cdkeys of attached games etc

 

No problems. 

 

 

But. I cant sign In to respond to the support ticket because i need an authenticator. Which I've lost.

 

Help me please

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Try contacting them via phone or email?

 

Nothing we can do, really.

 

~edit: How did you create a support ticket in the first place if that requires 2FA? Can't you simply reply to the email notification you received from them?

Remember to either quote or @mention others, so they are notified of your reply

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55 minutes ago, Eigenvektor said:

Try contacting them via phone or email?

 

Nothing we can do, really.

 

~edit: How did you create a support ticket in the first place if that requires 2FA? Can't you simply reply to the email notification you received from them?

The fact you have to suggest that boggles me.

 

I've had to get my account back as well, and I simply emailed them and corresponded that way.  I have also called Blizzard at least once over the last couple years to apply my CC properly, etc.

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Interesting I have 2FA on my phone, but I swear it allows me to use something as a backup (sms or email).

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