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M&k having problems

Jwright753
By Jwright753
in Troubleshooting
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My mouse and keyboard have been giving me a lot of problems recently and idk why. The mouse will do what’s on the video on and off throughout using it and my keyboard will randomly just not let me input anything. And to top it all day yesterday when I went to the home page it was like my m&k were disconnected but I could still see the cursor but I couldn’t interact with anything or use any input without a restart or unplugging and replugging the m&k. I just built this pc 1 month ago and has ran fine up until this last week. This is my build https://pcpartpicker.com/user/jwright4532/saved/#view=xwqv4D and my keyboard is a Logitech g213 my mouse is a cooler master mm711 but these were literally just bought 3 days ago and I bought them to try and get rid of the stuttering problems in the video.  Please help if you can. Thank you. 
(sorry about the ozark audio it’s just the best way to show the problem. )

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28 minutes ago, Jwright753 said:

This is my build https://pcpartpicker.com/user/jwright4532/saved/#view=xwqv4D

Unfortunately, Cloudflare doesn't believe that I am human.  😆

 

(next time please post a link to pcpartpicker and text or forum bb code)

 

Does everything freeze or just KB & Mouse? Like if you are playing a video, does that freeze for a moment as well?

Which operating system are you using?


Anyhow, if you are using a USB hub, try without it. Try plugging in everything into different USB ports.
Check if there is a BIOS update for your mobo.

 

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This is why I try and not go wireless on keyboard and mice.  Things can interfear.

MSI MAG X670E TOMAHAWK WIFI Motherboard, AMD Ryzen 9 7900X3D Desk-top Processor (12-core/24-thread, 140MB cache, up to 5.6 GHz max boost), CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6000MHz CL30 AMD EXPO iCUE Compatible Computer Memory, Samsung 990 PRO NVMe M.2 SSD, 2 TB, PCIe 4.0, 7,450 MB/s read, 6,900 MB/s write, Internal SSD, 2 x Seagate BarraCuda 4 TB Internal Hard Drive HDD – 3.5 Inch SATA 6 Gb/s 5400 RPM 256 MB Cache for Computer Desktop PC Laptop (ST4000DM004), MSI MPG A1000G PCIE5 Power Supply Unit, UK Plug - 1000W, 80 Plus Gold Certified, Fully Modular ATX 3.0, PCIe 5.0 GPU, XILENCE XC982 LQ240PRO AIO COOLER, XFX Speedster MERC 310 AMD Radeon RX 7900 XT 20GB 1 x AOC CU34G2XE & 1 x Samsung U32J59XUQ 3840 x 2160 4K, 1 x Samsung Evo 970 Evo Plus NVME PCI-E 1TB, 1 x Samsung Evo 850 250GB, 1 X Sandisk Ultra II SSD 240GB + 2 X 4TB Seagate Barracuda SATA III,  MZHOU 7 Ports PCIe USB 3.0 Card,  2 x UGREEN Hard Drive Enclosure 3.5 inch External SATA Disk Caddy Reader USB 3.0 2.5 3.5 HDD SSD 16TB UASP Case Dock Station With 12V 2A Power Adapter For Windows with 6TB Seagate Barracuda SATA III, Fractal Design Pop XL Case + 4 Fractal Design 140mm Case Fans, Logitech MX Vertical & MX Ergo Trackball Mouse using same USB unifying device, Microsoft Ergonomic Keyboard, Windows 11 Pro x64 Retail, 6TB Seagate USB 3.0 Backup Plus Hub, Blue Yeti Microphone, Logitech C922 Pro HD,  Logitech C920 Pro HD, Bit Defender Total Security 2021.

 

Second PC (Cyclops) - MSI 990FXA Gaming, AMD FX 8370 4Ghz, Corsair 16GB Vengeance Red 9-9-9-24 1600Mhz, Arctic Cooling Freezer 13, Asus Strix 1050TI 4GB, 1 X Acer 27" Full HD Monitor, 1 X Sandisk Ultra II SSD 240GB, 1 x Samsung Evo 850 250GB, 2 X Seagate Barracuda 2TB, 1 X WD Black 2TB, 1 x ASUS 16x DVDRW, X-Case Eagle III Case, 3 X Corsair AF 120 Case Fans, EVGA 850 G2 80+ Gold + PSU, Logitech MX Master Mouse, Corsair K30 Keyboard, Logitech C920 Webcam, R0DE NT1-A Microphone, Scarlet 212 Audio Interface (Revision 2), Windows 10 Pro X64 Retail, Bit Defender Total Security 2021, 2TB Seagate Expansion USB Hard Drive.

 

Third PC (Old Trustie) - Acer Aspire M3400, OEM Mainboard, AMD FX Athlon II X3 425 2.7Ghz, 16GB Corsair Value 1600Mhz Ram, OEM CPU Cooler, AMD R7 260 2GB GPU, 1 X Acer 27" Full HD Monitor, 1 X Sandisk Ultra II SSD 240GB, 2TB Samsung SATA III, 1 X OEM 16X DVDRW, 1 X Acer OEM Case, 1 X Corsair AF120 Case Can, Corsair CX500 Bronze+ CPU, Logitech MX Master Mouse, Corsair K30 Keyboard, Windows 10 Home X64 OEM, Logitech C920 Webcam, Bit Defender Total Security 2021.

 

Printers Include - Canon MG5750, Canon, IP8750,  Canon Pixma Mega tank G5050 & 2 X Samsung Xpress C410W.

 

1 X Zexrow Xbox360 Wired Game Controller.

 

TP Link Archer AX6000 Cable Router Wifi6 with a Virgin Media Hub 4.0 in Modem only mode running 1GB Fibre internet.

 

Samsung Galaxy S21+ 256GB Mobile Phone.

 

Internet Speed.....

https://www.speedtest.net/result/9935039193

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20 minutes ago, KNice said:

Could you try plugging those peripherals into a different USB socket? It could be a malfunctioning motherboard IO.

I’ve tried all different motherboard usb plugs and case usb plugs. Some seem to work better then others but it still has the problem. 

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23 minutes ago, Biohazard777 said:

Unfortunately, Cloudflare doesn't believe that I am human.  😆

 

(next time please post a link to pcpartpicker and text or forum bb code)

 

Does everything freeze or just KB & Mouse? Like if you are playing a video, does that freeze for a moment as well?

Which operating system are you using?


Anyhow, if you are using a USB hub, try without it. Try plugging in everything into different USB ports.
Check if there is a BIOS update for your mobo.

 

Sometimes it’s everything that freezes sometimes it’s just the mouse. 

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8 hours ago, Jwright753 said:

Sometimes it’s everything that freezes sometimes it’s just the mouse. 

That sounds to me like (from most likely to least likely): 1) CPU 2) Mobo 3) RAM issue.
Like I said, see if there is a BIOS update available for your mobo, that is the easiest & cheapest troubleshooting step, so try that 1st.
 

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