Gpu pin scratch

[pinkua]

Hello,

 

 This is my RTX3080ti Replacement GPU from Evga . But as you can see on the picture I posted, as soon as I took the gpu from the box. I saw a scratched a gold pin. 
 

I never saw this before.
 

should I call EVGA again and get a new card?

 

Or am I worrying too much. 
 

thank you.

 

[linuxChips2600]

That doesn't look good ; call EVGA about it and see what they say; they have pretty good customer service from what I've heard and worst case scenario is that you get denied a 2nd replacement

[mariushm]

The contacts are gold plated ... gold is a soft metal ... insert card a few times in the slot and you'll get more scratches on the contacts.

Looks fine to me. If you're obsessed about it, get a soft eraser and rub the contact with the soft eraser a few times and then use a clean paper napkin to remove eraser residue from that.

 

Also, that looks like pin 37 on the B side, which is hot presence detect, it tells video card it has at least 8 pci-e lanes ... basically those PRSNT#2 pins are used to determine how long the card is and how many lanes the card can use.. if the contact 70 makes contact with the pin in the slot, then motherboard knows it's a pci-e x16 card and the video card knows it has 16 pci-e lanes to use.

 

So unless contacts 70 (pci-e x16)  is gone, the contact doesn't have any function.  If you damage contact 70 and this contact 37 (which would indicate to the card it has 8 pci-e lanes to use) is also broken, then the card would switch to using only 4 pci-e lanes.

 

 

    B side (with scratch)     A side
 
1	RSVD	Reserved	GND	Ground
2	GND	Ground	REFCLK+	Reference Clock
3	HSOp(0)	Transmitter Lane 0,	REFCLK-	Differential pair
4	HSOn(0)	Differential pair	GND	Ground
5	GND	Ground	HSIp(0)	Receiver Lane 0,
6	PRSNT#2	Hotplug detect	HSIn(0)	Differential pair
7	GND	Ground	GND	Ground
8	HSOp(1)	Transmitter Lane 1,	RSVD	Reserved
9	HSOn(1)	Differential pair	GND	Ground
10	GND	Ground	HSIp(1)	Receiver Lane 1,
11	GND	Ground	HSIn(1)	Differential pair
12	HSOp(2)	Transmitter Lane 2,	GND	Ground
13	HSOn(2)	Differential pair	GND	Ground
14	GND	Ground	HSIp(2)	Receiver Lane 2,
15	GND	Ground	HSIn(2)	Differential pair
16	HSOp(3)	Transmitter Lane 3,	GND	Ground
17	HSOn(3)	Differential pair	GND	Ground
18	GND	Ground	HSIp(3)	Receiver Lane 3,
19	RSVD	Reserved	HSIn(3)	Differential pair
20	PRSNT#2	Hot plug detect	GND	Ground
21	GND	Ground	RSVD	Reserved
22	HSOp(4)	Transmitter Lane 4,	RSVD	Reserved
23	HSOn(4)	Differential pair	GND	Ground
24	GND	Ground	HSIp(4)	Receiver Lane 4,
25	GND	Ground	HSIn(4)	Differential pair
26	HSOp(5)	Transmitter Lane 5,	GND	Ground
27	HSOn(5)	Differential pair	GND	Ground
28	GND	Ground	HSIp(5)	Receiver Lane 5,
29	GND	Ground	HSIn(5)	Differential pair
30	HSOp(6)	Transmitter Lane 6,	GND	Ground
31	HSOn(6)	Differential pair	GND	Ground
32	GND	Ground	HSIp(6)	Receiver Lane 6,
33	GND	Ground	HSIn(6)	Differential pair
34	HSOp(7)	Transmitter Lane 7,	GND	Ground
35	HSOn(7)	Differential pair	GND	Ground
36	GND	Ground	HSIp(7)	Receiver Lane 7,
37	PRSNT#2	Hot plug detect	HSIn(7)	Differential pair
38	GND	Ground	GND	Ground
39	HSOp(8)	Transmitter Lane 8,	RSVD	Reserved
40	HSOn(8)	Differential pair	GND	Ground
41	GND	Ground	HSIp(8)	Receiver Lane 8,
42	GND	Ground	HSIn(8)	Differential pair
43	HSOp(9)	Transmitter Lane 9,	GND	Ground
44	HSOn(9)	Differential pair	GND	Ground
45	GND	Ground	HSIp(9)	Receiver Lane 9,
46	GND	Ground	HSIn(9)	Differential pair
47	HSOp(10)	Transmitter Lane 10,	GND	Ground
48	HSOn(10)	Differential pair	GND	Ground
49	GND	Ground	HSIp(10)	Receiver Lane 10,
50	GND	Ground	HSIn(10)	Differential pair
51	HSOp(11)	Transmitter Lane 11,	GND	Ground
52	HSOn(11)	Differential pair	GND	Ground
53	GND	Ground	HSIp(11)	Receiver Lane 11,
54	GND	Ground	HSIn(11)	Differential pair
55	HSOp(12)	Transmitter Lane 12,	GND	Ground
56	HSOn(12)	Differential pair	GND	Ground
57	GND	Ground	HSIp(12)	Receiver Lane 12,
58	GND	Ground	HSIn(12)	Differential pair
59	HSOp(13)	Transmitter Lane 13,	GND	Ground
60	HSOn(13)	Differential pair	GND	Ground
61	GND	Ground	HSIp(13)	Receiver Lane 13,
62	GND	Ground	HSIn(13)	Differential pair
63	HSOp(14)	Transmitter Lane 14,	GND	Ground
64	HSOn(14)	Differential pair	GND	Ground
65	GND	Ground	HSIp(14)	Receiver Lane 14,
66	GND	Ground	HSIn(14)	Differential pair
67	HSOp(15)	Transmitter Lane 15,	GND	Ground
68	HSOn(15)	Differential pair	GND	Ground
69	GND	Ground	HSIp(15)	Receiver Lane 15,
70	PRSNT#2	Hot plug present detect	HSIn(15)	Differential pair
71	RSVD#2	Hot Plug Detect	GND	Ground

 

Don't worry too much about it.

[pinkua]

46 minutes ago, linuxChips2600 said:

That doesn't look good ; call EVGA about it and see what they say; they have pretty good customer service from what I've heard and worst case scenario is that you get denied a 2nd replacement

If I request RMA, this will be my 2nd replacement  I hope they help me with this since I did nothing wrong with this gpu and it came this way

[pinkua]

4 hours ago, mariushm said:

The contacts are gold plated ... gold is a soft metal ... insert card a few times in the slot and you'll get more scratches on the contacts.

Looks fine to me. If you're obsessed about it, get a soft eraser and rub the contact with the soft eraser a few times and then use a clean paper napkin to remove eraser residue from that.

 

Also, that looks like pin 37 on the B side, which is hot presence detect, it tells video card it has at least 8 pci-e lanes ... basically those PRSNT#2 pins are used to determine how long the card is and how many lanes the card can use.. if the contact 70 makes contact with the pin in the slot, then motherboard knows it's a pci-e x16 card and the video card knows it has 16 pci-e lanes to use.

 

So unless contacts 70 (pci-e x16)  is gone, the contact doesn't have any function.  If you damage contact 70 and this contact 37 (which would indicate to the card it has 8 pci-e lanes to use) is also broken, then the card would switch to using only 4 pci-e lanes.

 

 

    B side (with scratch)     A side
 
1	RSVD	Reserved	GND	Ground
2	GND	Ground	REFCLK+	Reference Clock
3	HSOp(0)	Transmitter Lane 0,	REFCLK-	Differential pair
4	HSOn(0)	Differential pair	GND	Ground
5	GND	Ground	HSIp(0)	Receiver Lane 0,
6	PRSNT#2	Hotplug detect	HSIn(0)	Differential pair
7	GND	Ground	GND	Ground
8	HSOp(1)	Transmitter Lane 1,	RSVD	Reserved
9	HSOn(1)	Differential pair	GND	Ground
10	GND	Ground	HSIp(1)	Receiver Lane 1,
11	GND	Ground	HSIn(1)	Differential pair
12	HSOp(2)	Transmitter Lane 2,	GND	Ground
13	HSOn(2)	Differential pair	GND	Ground
14	GND	Ground	HSIp(2)	Receiver Lane 2,
15	GND	Ground	HSIn(2)	Differential pair
16	HSOp(3)	Transmitter Lane 3,	GND	Ground
17	HSOn(3)	Differential pair	GND	Ground
18	GND	Ground	HSIp(3)	Receiver Lane 3,
19	RSVD	Reserved	HSIn(3)	Differential pair
20	PRSNT#2	Hot plug detect	GND	Ground
21	GND	Ground	RSVD	Reserved
22	HSOp(4)	Transmitter Lane 4,	RSVD	Reserved
23	HSOn(4)	Differential pair	GND	Ground
24	GND	Ground	HSIp(4)	Receiver Lane 4,
25	GND	Ground	HSIn(4)	Differential pair
26	HSOp(5)	Transmitter Lane 5,	GND	Ground
27	HSOn(5)	Differential pair	GND	Ground
28	GND	Ground	HSIp(5)	Receiver Lane 5,
29	GND	Ground	HSIn(5)	Differential pair
30	HSOp(6)	Transmitter Lane 6,	GND	Ground
31	HSOn(6)	Differential pair	GND	Ground
32	GND	Ground	HSIp(6)	Receiver Lane 6,
33	GND	Ground	HSIn(6)	Differential pair
34	HSOp(7)	Transmitter Lane 7,	GND	Ground
35	HSOn(7)	Differential pair	GND	Ground
36	GND	Ground	HSIp(7)	Receiver Lane 7,
37	PRSNT#2	Hot plug detect	HSIn(7)	Differential pair
38	GND	Ground	GND	Ground
39	HSOp(8)	Transmitter Lane 8,	RSVD	Reserved
40	HSOn(8)	Differential pair	GND	Ground
41	GND	Ground	HSIp(8)	Receiver Lane 8,
42	GND	Ground	HSIn(8)	Differential pair
43	HSOp(9)	Transmitter Lane 9,	GND	Ground
44	HSOn(9)	Differential pair	GND	Ground
45	GND	Ground	HSIp(9)	Receiver Lane 9,
46	GND	Ground	HSIn(9)	Differential pair
47	HSOp(10)	Transmitter Lane 10,	GND	Ground
48	HSOn(10)	Differential pair	GND	Ground
49	GND	Ground	HSIp(10)	Receiver Lane 10,
50	GND	Ground	HSIn(10)	Differential pair
51	HSOp(11)	Transmitter Lane 11,	GND	Ground
52	HSOn(11)	Differential pair	GND	Ground
53	GND	Ground	HSIp(11)	Receiver Lane 11,
54	GND	Ground	HSIn(11)	Differential pair
55	HSOp(12)	Transmitter Lane 12,	GND	Ground
56	HSOn(12)	Differential pair	GND	Ground
57	GND	Ground	HSIp(12)	Receiver Lane 12,
58	GND	Ground	HSIn(12)	Differential pair
59	HSOp(13)	Transmitter Lane 13,	GND	Ground
60	HSOn(13)	Differential pair	GND	Ground
61	GND	Ground	HSIp(13)	Receiver Lane 13,
62	GND	Ground	HSIn(13)	Differential pair
63	HSOp(14)	Transmitter Lane 14,	GND	Ground
64	HSOn(14)	Differential pair	GND	Ground
65	GND	Ground	HSIp(14)	Receiver Lane 14,
66	GND	Ground	HSIn(14)	Differential pair
67	HSOp(15)	Transmitter Lane 15,	GND	Ground
68	HSOn(15)	Differential pair	GND	Ground
69	GND	Ground	HSIp(15)	Receiver Lane 15,
70	PRSNT#2	Hot plug present detect	HSIn(15)	Differential pair
71	RSVD#2	Hot Plug Detect	GND	Ground

 

Don't worry too much about it.

Alright thank god.

 

Anyways do you think I should request RMA before 30days are pass, since they might reject future RMA request (like year later) because of that?

 

thank you so much for help!

[m9x3mos]

7 hours ago, pinkua said:

Alright thank god.

 

Anyways do you think I should request RMA before 30days are pass, since they might reject future RMA request (like year later) because of that?

 

thank you so much for help!

If it didn't clean off and you are concerned about it, I would rma it again. Since you received it that way, they shouldn't hold it against you. Now that evga isn't working with Nvidia anymore, no one can say what the state of RMA cards would be in a year. 

[pinkua]

2 hours ago, m9x3mos said:

If it didn't clean off and you are concerned about it, I would rma it again. Since you received it that way, they shouldn't hold it against you. Now that evga isn't working with Nvidia anymore, no one can say what the state of RMA cards would be in a year. 

It did not clean off BUT I tested on my system and for some reason de bug led was stuck on vga and restarted couple time and the “cpu and ram changed or cmos rest” screen popped.make sense since I did installed new ram and cpu on that motherboard but what I do not understand is that why the debug led was stuck on vga?

 

Do you think you know why? 
 

or am I being dumb  

[m9x3mos]

2 hours ago, pinkua said:

It did not clean off BUT I tested on my system and for some reason de bug led was stuck on vga and restarted couple time and the “cpu and ram changed or cmos rest” screen popped.make sense since I did installed new ram and cpu on that motherboard but what I do not understand is that why the debug led was stuck on vga?

 

Do you think you know why? 
 

or am I being dumb  

Sounds like a bios thing. If the start up did not continue past that part when the error occurred, it might not have cleared right away. I assume it posted fine after the rebootand the vga light should have gone away. 

[pinkua]

19 hours ago, m9x3mos said:

Sounds like a bios thing. If the start up did not continue past that part when the error occurred, it might not have cleared right away. I assume it posted fine after the rebootand the vga light should have gone away. 

First thank you so much for helping me! 
 

You are right.

Now all I gotta do is testing once I get back home. 

 

I usually just use 3d mark to stabilize test, and i wonder if 3D mark is enough for testing or do you have any recommendation programs to use?

[m9x3mos]

9 hours ago, pinkua said:

First thank you so much for helping me! 
 

You are right.

Now all I gotta do is testing once I get back home. 

 

I usually just use 3d mark to stabilize test, and i wonder if 3D mark is enough for testing or do you have any recommendation programs to use?

For stress testing that can be good and it will keep it under load for the duration of the test. If you want to run it longer, you can use supersition from unigine I think we their name. I use that for half an hour to check thermals. 

[pinkua]

13 hours ago, m9x3mos said:

For stress testing that can be good and it will keep it under load for the duration of the test. If you want to run it longer, you can use supersition from unigine I think we their name. I use that for half an hour to check thermals. 

I Guess i ran out of luck since i had this same issue with my old 3080ti gpu.

and even i did RMA and got a new replacement card i get the same black small block appear on my screen,

(and i know its not a monitor problem since i tested before RMA with other monitors, also been using this monitor with laptop and had no issue for a month)