Losing internet connection at random

[Furchee]

As the title says, I've had connection issues occurring for a while now.
I'm unsure what exactly started causing this issue but I can narrow it down to the best of my abilities (I think it's a DNS issue?)
A simple network adapter disable/enable fixes the issue immediately but since I'm not at my desk 24/7 this can be an issue when I'm at work and gone for hours.

 

I somewhat recently purchased a new network card (as my built in on the motherboard is 1gbit --see below for card model) with 2.5 gigabit speeds and upgraded my internet to 2.5 gigabit as well so my router got swapped as well as my wifi antenna.
I'm pretty sure my issues began soon after this but it's hard to know for sure as my internet cuts out sometimes days later.

I've tried looking up this issue and have tried a couple fixes of my own all to no avail.

The issue:
Internet cuts out / Stops working at complete random times (An hour / days later)  to which the solution is as simple as restarting the network adapter.

What I've tried:
-Changing many of the advanced device settings in the Device manager for the network card itself
-Looking into router settings to see if something there was set to "expire" and temporarily remove my connection/reconnect (Router is provided by Telus / NH20A)
-Updating drivers for the network card itself (It's an Asus PCE-C2500)
-Making sure nothing is power managing the network card
-Disabling motherboard network adapter in case of conflicts
-Scrubbing through Event logs to find anything
-Doing a dnsflush

Additional possibly useful information:

-I use both ipv4 and ipv6 for my connections.
-I run relays that are bandwidth hungry / hundreds of connections
-I run file hosting applications that are equally as network demanding at times
-As far as I'm aware, this only occurs on this computer specifically

 

I'm also attaching a file of what my network status looks like when the internet is working and when it is not with everything (I think) appropriately censored.

Thanks to anyone that throws a possible solution my way!

[Guest]

Not sure, just throwing a bone here....

 

I have a USB wireless card that will over heat and disconnect. I actually opened it up and stuck a little heat sink on it and haven't had a problem since.

 

Maybe the card is getting too hot? Try fanning it?

[Furchee]

3 minutes ago, Guest 5150 said:

Not sure, just throwing a bone here....

 

I have a USB wireless card that will over heat and disconnect. I actually opened it up and stuck a little heat sink on it and haven't had a problem since.

 

Maybe the card is getting too hot? Try fanning it?

Oh I suppose I should clarify that my connection is wired with a cat6 cable.

[Guest]

57 minutes ago, Furchee said:

Oh I suppose I should clarify that my connection is wired with a cat6 cable.

I mean put a fan on the Asus PCE-C2500 card. 

[Furchee]

7 hours ago, Guest 5150 said:

I mean put a fan on the Asus PCE-C2500 card. 

I'm not sure this is the issue as it has plenty of ventilation and upon touch it doesn't appear very warm.

[Guest]

9 minutes ago, Furchee said:

I'm not sure this is the issue as it has plenty of ventilation and upon touch it doesn't appear very warm.

If it's idle, sure it won't be hot. But under heavy use it might get hot?

 

Like I said, just taking a guess at it.

[Furchee]

2 hours ago, Guest 5150 said:

If it's idle, sure it won't be hot. But under heavy use it might get hot?

 

Like I said, just taking a guess at it.

Oh. This is under constant load as per usual. I don't ever turn off my services.

[Guest]

Mine would drop connection when it was loaded for a while. I nailed it down to thermals. The heat sink on there, never drops.

 

Just sharing my experience and an idea. 

Feel the back side. The chip is incased in the metal box. But the back side is where you might feel the heat better.

 

Here's a picture of mine. I've had it for years and this was my resolve.

 

I'm saying put a fan on it. Not open it up like I did. The fan trick is what made me open it up and sink it.

 

_

[Furchee]

Afraid that doesn't seem to be the issue, fan or not.

[BlackManINC]

20 hours ago, Furchee said:

As the title says, I've had connection issues occurring for a while now.
I'm unsure what exactly started causing this issue but I can narrow it down to the best of my abilities (I think it's a DNS issue?)
A simple network adapter disable/enable fixes the issue immediately but since I'm not at my desk 24/7 this can be an issue when I'm at work and gone for hours.

 

I somewhat recently purchased a new network card (as my built in on the motherboard is 1gbit --see below for card model) with 2.5 gigabit speeds and upgraded my internet to 2.5 gigabit as well so my router got swapped as well as my wifi antenna.
I'm pretty sure my issues began soon after this but it's hard to know for sure as my internet cuts out sometimes days later.

I've tried looking up this issue and have tried a couple fixes of my own all to no avail.

The issue:
Internet cuts out / Stops working at complete random times (An hour / days later)  to which the solution is as simple as restarting the network adapter.

What I've tried:
-Changing many of the advanced device settings in the Device manager for the network card itself
-Looking into router settings to see if something there was set to "expire" and temporarily remove my connection/reconnect (Router is provided by Telus / NH20A)
-Updating drivers for the network card itself (It's an Asus PCE-C2500)
-Making sure nothing is power managing the network card
-Disabling motherboard network adapter in case of conflicts
-Scrubbing through Event logs to find anything
-Doing a dnsflush

Additional possibly useful information:

-I use both ipv4 and ipv6 for my connections.
-I run relays that are bandwidth hungry / hundreds of connections
-I run file hosting applications that are equally as network demanding at times
-As far as I'm aware, this only occurs on this computer specifically

 

I'm also attaching a file of what my network status looks like when the internet is working and when it is not with everything (I think) appropriately censored.

Thanks to anyone that throws a possible solution my way!

 If you're running bandwidth intensive processes, then I'm not surprised your getting disconnected. How much bandwidth are you even paying for with the service provider? 

[Furchee]

On 7/6/2022 at 3:48 AM, BlackManINC said:

 If you're running bandwidth intensive processes, then I'm not surprised your getting disconnected. How much bandwidth are you even paying for with the service provider? 

My plan doesn't have a limit.

[Furchee]

I hope bumping is allowed