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Asus AI Suite 3 Stopped Working after Windows 11 Update!

RMTM
By RMTM
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Go to solution Solved by Luism,

I got it working. It was Kaspersky security causing the problem. I uninstall Kaspersky, installed the AI suite then at the end reinstalled Kaspersky and all is well. So far. 

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Hi guys! 

I just finished updating my Windows11 prompted security update. And immediately got AI Suite3 errors after reboot. Now I cannot use the app/tool.

 

If you have encountered this, how did you fix it? Thanks for responding in advance.

 

1559103547_AISuite3ErrorMessage.thumb.jpg.20994338d7345c649ed99d662bd6623f.jpg

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Posted
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I got it working. It was Kaspersky security causing the problem. I uninstall Kaspersky, installed the AI suite then at the end reinstalled Kaspersky and all is well. So far. 

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12 hours ago, Luism said:

I got it working. It was Kaspersky security causing the problem. I uninstall Kaspersky, installed the AI suite then at the end reinstalled Kaspersky and all is well. So far. 

Cool. I'll try that. Thank you.

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On 6/27/2022 at 10:08 AM, Luism said:

I got it working. It was Kaspersky security causing the problem. I uninstall Kaspersky, installed the AI suite then at the end reinstalled Kaspersky and all is well. So far. 

It worked! Thank you so much! Worked on Windows 10 with the same problem as well. 

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Just an update. Kaspersky Internet Security is having issues with ASUS' AI Suite 3 and Armoury Crate app tools. And KIS informed members that they have a solution But they are still testing for a couple of days before they finally release the fix as a database update. Hopefully by next week.

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  • 1 month later...
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i have same problem last month its fix by windows update or kaseprsky automatic ! idk which one !

and now today again i have same problem ! and i tired to fix it . Also, I did not remove Kaspersky to see it goes fix or not .

 

have solution anyone ? it's so annoying

 

TNX

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On 8/11/2022 at 3:07 AM, mhnproject said:

i have same problem last month its fix by windows update or kaseprsky automatic ! idk which one !

and now today again i have same problem ! and i tired to fix it . Also, I did not remove Kaspersky to see it goes fix or not .

 

have solution anyone ? it's so annoying

 

TNX

Kaspersky already had this fixed early July 2022. Re-install Kaspersky and update.

 

You may refer to the forum link below: 

https://forum.kaspersky.com/topic/asuss-program-cannot-load-when-kis-latest-database-update-25017/?page=5

 

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