Helping a friend upgrading his Pc with a AIO but we are having trouble.

[ThyAlex]

Helping a friend upgrade his Pc but we are stuck on installing the AIO because the old cooler came in with a different backplate. And all the AMD installations we watch have an AM4 backplate. It is the foundation PC from nzxt https://nzxt.com/product/foundation-pc-h510-edition

 

The back plate the cooler it came with just had long screws that held it all together.
Its an EVGA CLC 240 AIO that we are trying to install.

[Jorgemeister]

Have you check the box the Motherboard came in? AFAIK all AM4 motherboards come with the same backplate, the default one, maybe your friend just put it away when he installed that cooler.

[Slayerking92]

Did you try looking at the manual?

 

https://www.evga.com/support/manuals/files/EVGA_CLC_Kit_Manual.pdf

 

[ThyAlex]

21 minutes ago, Jorgemeister said:

Have you check the box the Motherboard came in? AFAIK all AM4 motherboards come with the same backplate, the default one, maybe your friend just put it away when he installed that cooler.

The cooler came preinstalled with the backplate in the pic and we tried looking every where for the stock am4 backplate so we are thinking of buying this DGZZI AM4 Backplane Back Durable CPU Heatsink Bracket Motherboard CPU Fan Cooling Mounting Sheet Plate for AM4 AMD Socket https://www.amazon.com/dp/B084GQFFBY/ref=cm_sw_r_cp_api_i_780YPKX4SW1V3ZYK60P4

[ThyAlex]

19 minutes ago, Slayerking92 said:

Did you try looking at the manual?

 

https://www.evga.com/support/manuals/files/EVGA_CLC_Kit_Manual.pdf

 

Yea we are just thinking of getting a stock am4 backplate DGZZI AM4 Backplane Back Durable CPU Heatsink Bracket Motherboard CPU Fan Cooling Mounting Sheet Plate for AM4 AMD Socket https://www.amazon.com/dp/B084GQFFBY/ref=cm_sw_r_cp_api_i_780YPKX4SW1V3ZYK60P4

[Jorgemeister]

1 minute ago, ThyAlex said:

The cooler came preinstalled with the backplate in the pic and we tried looking every where for the stock am4 backplate so we are thinking of buying this DGZZI AM4 Backplane Back Durable CPU Heatsink Bracket Motherboard CPU Fan Cooling Mounting Sheet Plate for AM4 AMD Socket https://www.amazon.com/dp/B084GQFFBY/ref=cm_sw_r_cp_api_i_780YPKX4SW1V3ZYK60P4

Are you saying he originally bought that PC with the motherboard-processor-cooler already installed? if he got the original boxes, look into them.

 

Also, did you check if the backplate for the "old" cooler can be used with the new one?

[ThyAlex]

6 minutes ago, Jorgemeister said:

Are you saying he originally bought that PC with the motherboard-processor-cooler already installed? if he got the original boxes, look into them.

 

Also, did you check if the backplate for the "old" cooler can be used with the new one?

Yes ! Its the nzxt foundation PC and it came installed with its own cooler and backplate. We tried everything to make the backplate it came with to work but no luck. We checked everywhere for that stock AM4 backplate.

[Jorgemeister]

4 minutes ago, ThyAlex said:

Yes ! Its the nzxt foundation PC and it came installed with its own cooler and backplate. We tried everything to make the backplate it came with to work but no luck. We checked everywhere for that stock AM4 backplate.

Ah yeah, that makes sense. they probably dont ship the extra parts from the components.

 

Well, the one you plan to buy is definitely it, so now you just gotta wait for it to arrive.

[ThyAlex]

18 minutes ago, Jorgemeister said:

Ah yeah, that makes sense. they probably dont ship the extra parts from the components.

 

Well, the one you plan to buy is definitely it, so now you just gotta wait for it to arrive.

Awesome ! Thanks bro, now we have to wait until friday till we can use this beefy 3070 Ti lol

[Jorgemeister]

55 minutes ago, ThyAlex said:

Awesome ! Thanks bro, now we have to wait until friday till we can use this beefy 3070 Ti lol

2 day shipping is a blessing, hope it all goes well.