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I got my Steam Deck delivered today, and I've decided to resist the temptation to flip it... for now. And perhaps that was a good idea as it looks like I have a defective unit.

My left shoulder button seems to be very intermittent, taking a few clicks for it to get it to recognise the input unless I click a very specific point, the right shoulder button works 100% of the time from anywhere on the button.

 

Does anyone else have this issue with their unit?

Laptop:

Spoiler

HP OMEN 15 - Intel Core i7 9750H, 16GB DDR4, 512GB NVMe SSD, Nvidia RTX 2060, 15.6" 1080p 144Hz IPS display

PC:

Spoiler

Vacancy - Looking for applicants, please send CV

Mac:

Spoiler

2009 Mac Pro 8 Core - 2 x Xeon E5520, 16GB DDR3 1333 ECC, 120GB SATA SSD, AMD Radeon 7850. Soon to be upgraded to 2 x 6 Core Xeons

Phones:

Spoiler

LG G6 - Platinum (The best colour of any phone, period)

LG G7 - Moroccan Blue

 

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https://linustechtips.com/topic/1430127-defective-steam-deck/
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1 minute ago, emosun said:

Return it no need for diagnostics

I've already sent a ticket into Steam, I was just wondering if anyone else on here has had the issue. I've seen a couple on Reddit mention they've had issues with the shoulder buttons

Laptop:

Spoiler

HP OMEN 15 - Intel Core i7 9750H, 16GB DDR4, 512GB NVMe SSD, Nvidia RTX 2060, 15.6" 1080p 144Hz IPS display

PC:

Spoiler

Vacancy - Looking for applicants, please send CV

Mac:

Spoiler

2009 Mac Pro 8 Core - 2 x Xeon E5520, 16GB DDR3 1333 ECC, 120GB SATA SSD, AMD Radeon 7850. Soon to be upgraded to 2 x 6 Core Xeons

Phones:

Spoiler

LG G6 - Platinum (The best colour of any phone, period)

LG G7 - Moroccan Blue

 

Link to comment
https://linustechtips.com/topic/1430127-defective-steam-deck/#findComment-15389312
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20 hours ago, yolosnail said:

I've already sent a ticket into Steam, I was just wondering if anyone else on here has had the issue. I've seen a couple on Reddit mention they've had issues with the shoulder buttons

From 10k units, there are always couple that pass factory tests but fail or arrival. Its normal with electronics, and even analog stuff.

^^^^ That's my post ^^^^
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vvvv Who's there? vvvv

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