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Bios corrupt on GFs New prebuilt?

SimplyChunk
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Hey everyone,

 

My girlfriend just got herself a prebuilt from newegg and I think the BIOS is corrupt on it.  It's showing this at boot up

20220331_192904_HDR.thumb.jpg.597bc51231d8777b69a15947d9e7f620.jpg

 

She bought it from newegg.ca  I'm assuming after we contact them they'll get her to package it up and send it back to them.  What are newegg.ca like to deal with compared to newegg.com?

 

 With all the Trolls, Try Hards, Noobs and Weirdos around here you'd think i'd find SOMEWHERE to fit in!

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3 minutes ago, SimplyChunk said:

Hey everyone,

 

My girlfriend just got herself a prebuilt from newegg and I think the BIOS is corrupt on it.  It's showing this at boot up

20220331_192904_HDR.thumb.jpg.597bc51231d8777b69a15947d9e7f620.jpg

 

She bought it from newegg.ca  I'm assuming after we contact them they'll get her to package it up and send it back to them.  What are newegg.ca like to deal with compared to newegg.com?

 

Looks more like gpu/graphics related. Have you tried the obvious such as different cable/reseting the gpu? 

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2 minutes ago, Blue4130 said:

Looks more like gpu/graphics related. Have you tried the obvious such as different cable/reseting the gpu? 

yeah we reseated the GPU could be the monitor though it was bought as open box and is already on it's way back for dead pixels (We've ordered another in the mean time)  We'll hook up another monitor tomorrow to test with.  thank you

 With all the Trolls, Try Hards, Noobs and Weirdos around here you'd think i'd find SOMEWHERE to fit in!

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Does it work otherwise? Display work once booted? If so you may want to try another monitor perhaps the BIOS is just trying to use a resolution / refresh rate not supported by that monitor.

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1 minute ago, OhioYJ said:

Does it work otherwise? Display work once booted? If so you may want to try another monitor perhaps the BIOS is just trying to use a resolution / refresh rate not supported by that monitor.

It doesn't get past this screen

 With all the Trolls, Try Hards, Noobs and Weirdos around here you'd think i'd find SOMEWHERE to fit in!

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More like graphics card, display output or cable issue. A corrupt BIOS would prevent the system from starting at all.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Turns out it's something to do the DP.  HDMI works fine.  I think it's gonna end up being this open box Monitor we got.  the new one is due in a day or two

 With all the Trolls, Try Hards, Noobs and Weirdos around here you'd think i'd find SOMEWHERE to fit in!

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