Big problems with high end laptop (Razer Blade)

[DrWho]

 

I recently bought a Razer Blade 15 (2021 edition) with a i7 and RTX 3080 off of Ebay (the seller is a physical company that sells refurbished stuff that’s tested, already contacted them about this)

I received it today and was shocked to see it did not boot up normally. Every time I open it it shows the razer logo and a loading icon for like 4 seconds, then the screen turns black but the laptop is still on (keyboard lit and fans on). I tried reinstalling windows. After I connected the windows media stick I managed to get into windows and saw that it lacks some stuff, like half the memory (it only shows 500gb), no internet adapter and no video card. I tought thats weird. I tried resetting the laptop but the problem persisted. Furthermore, if I leave it for an hour or so then the problem with the black screen appears again, and I have to insert the multi media stick. 

If someone can help me . Already contacted razer and the ebay seller ab this, expecting a response.

[RAS_3885]

I'd be seeking a return and refund. Not worth the headache IMO.

[OddOod]

Good luck getting your money back. Act fast, this ebay seller is likely to try and escape with the money

[RONOTHAN##]

1 minute ago, OddOod said:

Good luck getting your money back. Act fast, this ebay seller is likely to try and escape with the money

Ebay's buyer protections are good enough that this really isn't a problem. I've been in similar situations, including where the buyer just disappeared. Still got my money back. Sellers are the ones that are usually screwed on Ebay. 

[DrWho]

Im just looking for a fix I’ll open a dispute on Ebay if I can’t get it working, but the seller, as I said, is not some random guy. it’s a store/company. They even have an office. If anyone here may know a fix please  

[Heliian]

Go into bios and change the settings? 

 

Try just igpu or auto to see if it boots.  

 

You really should return it though, it could be toast.