Crashing after installing new RTX 3060ti

[peanuts104]

PC Specs

Ryzen 3700x

Asrock B550m-ITX (latest bios)

Corsair LP Vengeance 16gb ram using xmp profile at 3200 (never had stability issues before)

650W EVGA gold semi-modular PSU (purchased like 6 8 years ago)

I have 3 sata SSDs, 1 HDD plugged in.

Windows 10 64 bit

 

Got this card NIB from newegg (really good deal relative to current prices), Gigabyte RTX 3060ti Gaming OC Pro rev 3. Previous card was an RTX 2060. I also installed a samsung 980 NVMe M.2 in the slot on the mobo when I swapped cards.

 

Problem: The system has been 100% stable doing normal tasks. I do normal word processing and excel stuff for my day job on this computer. Haven't had any issues on non-intensive tasks. However, when I play graphic intensive games, sometimes after 30 min, sometimes after 2 hours, the system crashes. It doesn't BSOD, it just acts like it ran out of power and immediately powers up afterward. No error screens or anything. It has been very difficult to replicate. It's happened about 5 or 6 times over the past few days. List of tested troubleshoots already.

 

1) installed using DDU, reinstalled drivers with the previous version again using DDU to take off the previous drivers, no change

2) unplugged and replugged all modular PSU cables (note this is the first card I've had where I have used the second VGA out on the PSU in addition to the first one)

3) forced PCIe Gen 4 in bios incase it was defaulting to Gen 3, no change

4) tested without the xmp profile and couldn't get the crash to initiate, but not sure this is the issue because it's never been unstable before and wanted input from the forum on why xmp would be unstable with the new card

5) I run thermal monitoring for cpu and gpu as well as clock speed for both through rivatuner and temps are fine and clock speed is as advertised, nothing to suggest the card isn't getting enough power

6) crashed when using DLSS and not using DLSS

 

I'm assuming it will happen again, about to start a game that I know it crashed in last night.

 

Any ideas would be great. The next thing I think I'm going to do is pulls the NVMe I just installed if/when it crashes again. I'm really hoping its not the card and this crash is really difficult to replicate. The only other two things I thought, maybe I need to reinstall windows and maybe my PSU is getting a little old and isn't as efficient as it was. Thank you for reading, any help/ideas are greatly appreciated. Been wanting to upgrade for 2 years and this **** happens.

[Shimejii]

Sounds like it is a power issue. you can try to undervolt and see if it helps, but honestly it just sounds like the PSU isnt able to handle it, although it clearly should be able to.

[peanuts104]

1 minute ago, Shimejii said:

Sounds like it is a power issue. you can try to undervolt and see if it helps, but honestly it just sounds like the PSU isnt able to handle it, although it clearly should be able to.

Is there a way to test? 650W should be more than enough for what I'm running. I'd also hate to buy a new PSU and it turns out that's not the issue. Might buy new gpu cables first and see if one of my cables is bad.

[Shimejii]

2 minutes ago, peanuts104 said:

Is there a way to test? 650W should be more than enough for what I'm running. I'd also hate to buy a new PSU and it turns out that's not the issue. Might buy new gpu cables first and see if one of my cables is bad.

Could also just try a different outlet or circuit in the house

[peanuts104]

2 minutes ago, Shimejii said:

Could also just try a different outlet or circuit in the house

Thought about that too. Will probably try that at somepoint, but in addition to the pc I only have two monitors and some very cost effective desktop speakers and a sub plugged in to my power strip, and the power strip is rated for like 1800w. Think I'll change plugs. Also, now that I think about it, the PSU is actually more like 8 years old so...definitely could be at the end of its life.

[Blackjack1336]

Don’t forget guys that the 30 series cards sometimes hit massive current spikes, in idle it should be fine but once you put load on it it just shits itself. My recommendation for anything under 3080 is 850w and at least 1000w for anything more powerful. 

[peanuts104]

19 hours ago, Blackjack1336 said:

Don’t forget guys that the 30 series cards sometimes hit massive current spikes, in idle it should be fine but once you put load on it it just shits itself. My recommendation for anything under 3080 is 850w and at least 1000w for anything more powerful. 

Well, I live within a few miles of a microcenter. Guess I'll head there in the morning and get a new psu and return in a few days if that wasn't it. Didn't happen yesterday after a fairly lengthy gaming session. Happened about 3 hours into a gaming session just now. Took out the NVMe drive but if it doesn't crash after this that just means I took enough power load off the system to not crash. 

[Blackjack1336]

5 hours ago, peanuts104 said:

Well, I live within a few miles of a microcenter. Guess I'll head there in the morning and get a new psu and return in a few days if that wasn't it. Didn't happen yesterday after a fairly lengthy gaming session. Happened about 3 hours into a gaming session just now. Took out the NVMe drive but if it doesn't crash after this that just means I took enough power load off the system to not crash. 

Let us know if it was the Psu

[peanuts104]

...so, I recently read somewhere that if you have a graphics card with two vga ports, best practice is to plug a cable to each vga port. Example, my new RTX 3060ti has an 8 pin and a 6 pin. Even though each individual cable from my PSU can accommodate that (because there is a splitter), best practice would be to plug in with VGA 1 out from PSU to the 8 pin and VGA 2 out to the 6 pin. Is that wrong?  I've never done that before, my 2060 only had one 8 pin. The card I had before that was an RX 580 and it also had an 8 pin and a 6 pin and I just ran it with one cable...

 

I think I'm just going to try running it on one cable. Got the new PSU, but because I'm thinking about a much smaller ITX system anyway, got an SFX form factor thinking I could use it...but I need some cable extensions and those arrive tomorrow. Anyway, going to try just using one cable with the splitter and see what happens. Been monitoring the card clock speed in games so I should know if it makes a difference by that.

[DaCookieMonsta]

1 hour ago, peanuts104 said:

...so, I recently read somewhere that if you have a graphics card with two vga ports, best practice is to plug a cable to each vga port. Example, my new RTX 3060ti has an 8 pin and a 6 pin. Even though each individual cable from my PSU can accommodate that (because there is a splitter), best practice would be to plug in with VGA 1 out from PSU to the 8 pin and VGA 2 out to the 6 pin. Is that wrong?  I've never done that before, my 2060 only had one 8 pin. The card I had before that was an RX 580 and it also had an 8 pin and a 6 pin and I just ran it with one cable...

Individual power cable to each port is best, the Y-splitter is not ideal because you're still restricted to one cable

[peanuts104]

3 minutes ago, DaCookieMonsta said:

Individual power cable to each port is best, the Y-splitter is not ideal because you're still restricted to one cable

I'm not saying that is wrong, but after I just switched to the splitter from one VGA out on the PSU, the system seems to be more stable. Clock speed hasn't changed really, but FPS is definitely a little better and a little more consistent. Not sure what that means honestly. Waiting on extensions to see how it performs with new PSU at this point (noted, only need extension for PSU and CPU power. GPU cables long enough, so extensions shouldn't affect GPU performance).

[peanuts104]

Update. System had same power crash with the 1 VGA out to 2 ports on GPU. It was about 3 hours so no change there. Got the extensions for my new PSU. We'll see if that is the difference. At this point hard to tell if it is a failing PSU or a deficient GPU that I need to RMA. But those questions will be resolved. Maybe not until the weekend though. Got a work deadline in the middle.

[peanuts104]

Last update unless something goes wrong, but my old PSU seems to have been the issue. Not sure if it is dying or if it just couldn't handle the power spikes from the card as Blackjack said, however, since replacing, a ticking noise that only appeared under load with my old PSU has gone away so I'm assuming it was dying.

On 3/19/2022 at 2:54 AM, Blackjack1336 said:

Don’t forget guys that the 30 series cards sometimes hit massive current spikes, in idle it should be fine but once you put load on it it just shits itself. My recommendation for anything under 3080 is 850w and at least 1000w for anything more powerful. 

 

[Blackjack1336]

On 3/25/2022 at 8:47 PM, peanuts104 said:

Last update unless something goes wrong, but my old PSU seems to have been the issue. Not sure if it is dying or if it just couldn't handle the power spikes from the card as Blackjack said, however, since replacing, a ticking noise that only appeared under load with my old PSU has gone away so I'm assuming it was dying.

 

Nice, good to hear. I just assume it was slowly dying and those power spikes may just have been too much for your old PSU. What PSU did you get? 

[peanuts104]

On 3/27/2022 at 2:41 AM, Blackjack1336 said:

Nice, good to hear. I just assume it was slowly dying and those power spikes may just have been too much for your old PSU. What PSU did you get? 

https://www.microcenter.com/product/638594/evga-supernova-850-gm-850-watt-80-plus-gold-sfx-fully-modular-power-supply

 

The EVGA Supernova 850 SFX. I am considering going to an even smaller case in the future (currently have the Lian Li Mid-Tower Chassis Micro ATX) so I wanted to go ahead and get an SFX PSU.

[Blackjack1336]

On 3/29/2022 at 12:56 AM, peanuts104 said:

https://www.microcenter.com/product/638594/evga-supernova-850-gm-850-watt-80-plus-gold-sfx-fully-modular-power-supply

 

The EVGA Supernova 850 SFX. I am considering going to an even smaller case in the future (currently have the Lian Li Mid-Tower Chassis Micro ATX) so I wanted to go ahead and get an SFX PSU.

Good solid choice