No Hard Drive detected

[GopherTv]

When I open some games, such as gta 5, it sometimes crashes my computer and gives me this message

ps, I have a toshiba kxg50pnv2t04 ssd, not a hard drive 

[AndreiArgeanu]

When in Windows install and open crystaldiskinfo or similar software. There you should be able to see whether the SSD is the issue and is failing. SSD's have SMART reporting and when they're about to fail they often show errors like this on boot. Dell may be just referring to the SSD as a hard drive, which wouldn't surprise me.

[GopherTv]

13 hours ago, AndreiArgeanu said:

When in Windows install and open crystaldiskinfo or similar software. There you should be able to see whether the SSD is the issue and is failing. SSD's have SMART reporting and when they're about to fail they often show errors like this on boot. Dell may be just referring to the SSD as a hard drive, which wouldn't surprise me.

I downloaded that software and its showing no signs of failure, also like ssd's dont commonly fail, and like this system is only 5 years old

[AndreiArgeanu]

3 minutes ago, GopherTv said:

also like ssd's dont commonly fail, and like this system is only 5 years old

SSD's have write endurance, over time, depending on how much data they have written to them they will fail. So it is something that will happen to every SSD over time.

 

If you go on Dell's website and input the code and everything you get this

Perhaps try these steps and see if they fix your issue.

[asheroto]

First we need to determine if the drive is actually detected, or if it just doesn't detect a bootable section oft he SSD.

 

Try to get into the BIOS/UEFI of your computer (usually F2 / Del on startup). Look under the sections for a drives section. Does it say "not detected" or does it detect the SSD? If it says "not detected" then the drive died OR the data or power cable is faulty. If it detects it then that means your SSD probably died.

 

Usually when a drive dies it does not just disappear... it usually will still show up but just won't boot.

 

See this related to that error code specifically: https://www.diskinternals.com/partition-recovery/dell-error-code-2000-0141/

[GopherTv]

I wanted to add that I also get these errors in the Reliablility Monitor 

 

This is what it says in each of the hardware error messages

 

Problem Event Name:    LiveKernelEvent
Code:    141
Parameter 1:    ffffc0079a9ca010
Parameter 2:    fffff8008dbdcd60
Parameter 3:    0
Parameter 4:    390
OS version:    10_0_19044
Service Pack:    0_0
Product:    768_1
OS Version:    10.0.19044.2.0.0.768.101
Locale ID:    1033
 

Problem Event Name:    LiveKernelEvent
Code:    117
Parameter 1:    ffffc0079c302050
Parameter 2:    fffff8008dbdcd60
Parameter 3:    0
Parameter 4:    0
OS version:    10_0_19044
Service Pack:    0_0
Product:    768_1
OS Version:    10.0.19044.2.0.0.768.101
Locale ID:    1033

 

Problem Event Name:    LiveKernelEvent
Code:    141
Parameter 1:    ffffc0079bae2010
Parameter 2:    fffff8008dbdcd60
Parameter 3:    0
Parameter 4:    35f0
OS version:    10_0_19044
Service Pack:    0_0
Product:    768_1
OS Version:    10.0.19044.2.0.0.768.101
Locale ID:    1033
 

[GopherTv]

Also altho dell says its an ssd failure, I commonly get screen artifacts as it crashes so might be a gpu issue because here is event viewer after the crash

 

Here is what they say:

 

1) Display driver nvlddmkm stopped responding and has successfully recovered.

 

2) The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
 and APPID 
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
 to the user DESKTOP-H6IV254\probe SID (S-1-5-21-1102006746-4145946059-2780835461-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

 

3) Display driver nvlddmkm stopped responding and has successfully recovered.

 

4) Display driver nvlddmkm stopped responding and has successfully recovered.

 

 

I have tried ddu clean install and using nvclean install to install the minimal amount of drivers and it didn't help.

 

 

 

[GopherTv]

On 3/2/2022 at 5:28 AM, AndreiArgeanu said:

SSD's have write endurance, over time, depending on how much data they have written to them they will fail. So it is something that will happen to every SSD over time.

 

If you go on Dell's website and input the code and everything you get this

Perhaps try these steps and see if they fix your issue.

Restored Bios to default, ssd is being detected in bios.

[GopherTv]

On 3/2/2022 at 12:19 PM, asheroto said:

First we need to determine if the drive is actually detected, or if it just doesn't detect a bootable section oft he SSD.

 

Try to get into the BIOS/UEFI of your computer (usually F2 / Del on startup). Look under the sections for a drives section. Does it say "not detected" or does it detect the SSD? If it says "not detected" then the drive died OR the data or power cable is faulty. If it detects it then that means your SSD probably died.

 

Usually when a drive dies it does not just disappear... it usually will still show up but just won't boot.

 

See this related to that error code specifically: https://www.diskinternals.com/partition-recovery/dell-error-code-2000-0141/

SSD shows up and I can boot from it, also my computer crashes at the weirdest moments, it like if im switching tabs out of GTA or I JUST turned on my computer after it crashing and when i open google it just dies again. Its quite unpredictable.

[sean7956]

I am currently having the same issue as you. For me it seems pretty random but when I download something large it acts up a lot more often. Did you ever find a solution?

[GopherTv]

What worked for me is fectory reseting using a usb flashdrive, u have to use flashdrive, just normal factory reset wont do anything. :)