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Laptop screen going black when installing GPU drivers

TheoPlays97
By TheoPlays97
in Troubleshooting
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Posted

On my Lenovo laptop the screen freezes whenever installing GPU drivers. I tried connecting an external monitor however the same issue was present. Does anyone know of any troubleshooting methods thanks for reading.

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Posted

did you want to let us know what lenovo laptop is is or what gpu or what os

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I believe it has an AMD Radeon 530 and an intel i5 8250u running windows 11 same thing occurred on windows 10 tho. Aslo its a lenovo V330-15IKB

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Posted

How long does it freeze for?

 

Is the bios up to date? 

 

Like @emosun said, you should get the driver from Lenovo if you can.  There might be other drivers you need.  DisplayDriverUninstaller was popular for removing old drivers, don't know if it still works. 

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Thanks for responding however i tried the driver from Lenovo and also used DDU the same issue was present. It freezes until I hold down the power button The BIOS is up to date 

 

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