Ext. Hdd not working on windows

[Slazeus]

I have a 500gb external hdd. When I try plug it into my (windows 11) pc I get a usb device not recognised error pop up. I doesn't show up in disk manager either. The device manager entry says the following: "Unknown USB Device (Device Descriptor Request Failed)"

The weird thing is if I plug the hdd into my old (2011 model) macbook pro the drive is recognised fine and shows no issues. I have also tried reformatting the drive using the mac but no joy with that either.

 

Any ideas?

 

[Slazeus]

I also have other ext driver that work fine on the windows machine too.

[BiotechBen]

Is it possible it's a firmware issue? Was the drive in question specifically purchased for use with a Mac? How old is the drive in question?

[Slazeus]

8 minutes ago, BiotechBen said:

Is it possible it's a firmware issue? Was the drive in question specifically purchased for use with a Mac? How old is the drive in question?

It was used for an xbox originally but I got from a friend second hand a handful of years ago. Used to use it with w10 no problem before but dug it out again recently 

[R3dbullDrinker]

2 minutes ago, Slazeus said:

It was used for an xbox originally but I got from a friend second hand a handful of years ago. Used to use it with w10 no problem before but dug it out again recently 

It sounds like windows ten is taking another crap try it on a win10 machine and if it works it’s most likely fine. Only other thing I can think of is a bad USB port.

[Slazeus]

So I nipped over to a friends with it and it worked fine on their pc. formatted it again there and now I shows up fine on my pc. Who knows what the issue was, another windows mystery I guess.