PC doesn't boot to linux

[Mathantastic]

My dad just bought a new pc, ryzen 5 5600G, Asus B450m, 8gb 2666mhz DDR4 ram, 256gb WD blue SSD and a 400w PSU, but it wasnt booting, it would boot into the bios, but not into the OS (Pop OS), then we tried a flash drive with Pop OS in it, didn't run, then we tried a flash drive with windows, and it worked, but my dad needs linux for his job, we don't know why it runs windows fine, but not linux

When we boot into linux, the screen just goes black, no "Asus, in search of the incredible" Logo, and it stays black forever, but whenever we boot into the bios or to windows, the asus logo shows up normally, and everything boots normally. Its kinda like Pop OS doesn't reconize the integrated graphics? We tried an rx570, but it didn't work with that either (but its possible that that old 570 is broken)

[mr fobs]

I am not familiar with PopOS, but does it require a TPM Chip? If so that needs to be enabled in BISO manually. Have you tried any other flavors of Linux?

[whispous]

How did you burn the popos installer image to the USB drive?

[Mathantastic]

2 minutes ago, mr fobs said:

I am not familiar with PopOS, but does it require a TPM Chip? If so that needs to be enabled in BISO manually. Have you tried any other flavors of Linux?

is this it? Cause thats how it was, while still not booting

[Mathantastic]

1 minute ago, whispous said:

How did you burn the popos installer image to the USB drive?

he used one from Linux itself, we already tested this flash drive, we installed pop os in a notebook, but on the new PC it doesn't work

[YoungBlade]

1 minute ago, Mathantastic said:

is this it? Cause thats how it was, while still not booting

It may actually be that the firmware TPM is preventing Linux from working. Have you tried booting it with the TPM disabled?

[mr fobs]

2 minutes ago, Mathantastic said:

Cause thats how it was, while still not booting

Yea that's TPM enabled...I would try another flavor of Linux like Ubuntu for tetsing.

 

Edit: Could also try disabling TPM.

[Mathantastic]

10 minutes ago, YoungBlade said:

It may actually be that the firmware TPM is preventing Linux from working. Have you tried booting it with the TPM disabled?

it only allows me to disable erase fTPM NV for factory reset
the other option lets me pick between Discrete TPM and firmware TPM

edit: just tried disabling this option  (erase fTPM NV for factory reset) and it still doesn't work

edit2: We tried all combinations of these 2 settings, none work

Edited January 6, 2022 by Mathantastic

[Mathantastic]

11 minutes ago, mr fobs said:

Yea that's TPM enabled...I would try another flavor of Linux like Ubuntu for tetsing.

 

Edit: Could also try disabling TPM.

we just tried all combination of the 2 TPM settings, none work

[mr fobs]

Have you tired installing Linux on the Drive of the machine instead of loading it from a flashdrive? Or can you not even boot to an installation drive of linux either?

 

Additionally I would like to add to make sure the drive is connected directly to t he motherboard instead of on the front panel.

[Mathantastic]

Just now, mr fobs said:

Have you tired installing Linux on the Drive of the machine instead of loading it from a flashdrive? Or can you not even boot to an installation drive of linux either?

the SSD already has linux installed, its a drive from an old PC that the motherboard broke

[mr fobs]

1 minute ago, Mathantastic said:

the SSD already has linux installed, its a drive from an old PC that the motherboard broke

I would try installing Linux fresh on a new drive and then pulling any files you need from the old SSD.

[wasab]

have you set the boot order correctly? plug out the windows drive and see if it works. 

[Mathantastic]

2 hours ago, wasab said:

have you set the boot order correctly? plug out the windows drive and see if it works. 

I have done that, and I have gone into the boot menu to specificly choose the linux drive, doesn't work

[Mathantastic]

2 hours ago, mr fobs said:

I would try installing Linux fresh on a new drive and then pulling any files you need from the old SSD.

my dad gave up, and decided to just go for windows, he installed it on the same old SSD and it works perfectly

[wasab]

1 hour ago, Mathantastic said:

I have done that, and I have gone into the boot menu to specificly choose the linux drive, doesn't work

Wonder if you are using gpt on a mbr or vice versa or if you have enabled windows secure boot. These can sometimes cause issues. 

[OhioYJ]

1 hour ago, Mathantastic said:

my dad gave up, and decided to just go for windows, he installed it on the same old SSD and it works perfectly

 

PopOS doesn't support secure boot unless something has changed recently. Did you try anything else? I know I'm dual booting Windows 11 and Mint with secure boot enabled, no issues. I did have to use compatability mode to boot the first time, to load a newer kernel and drivers, as Mint did not have drivers for my Z690 board, and Linux has never liked my RTX card, I've always had to load the NVIDIA driver (it always dumps me off to a black screen).

 

Especially if you want to run Windows 11, you are probably going to want to run a version of Linux that supports secure boot. There are several to choose from.

[Mathantastic]

14 hours ago, wasab said:

Wonder if you are using gpt on a mbr or vice versa or if you have enabled windows secure boot. These can sometimes cause issues. 

 

13 hours ago, OhioYJ said:

 

PopOS doesn't support secure boot unless something has changed recently. Did you try anything else? I know I'm dual booting Windows 11 and Mint with secure boot enabled, no issues. I did have to use compatability mode to boot the first time, to load a newer kernel and drivers, as Mint did not have drivers for my Z690 board, and Linux has never liked my RTX card, I've always had to load the NVIDIA driver (it always dumps me off to a black screen).

 

Especially if you want to run Windows 11, you are probably going to want to run a version of Linux that supports secure boot. There are several to choose from.

Well, this morning, my dad tried again, and it suddenly worked, no clue why or how, nothing changed but it worked lol
I'm not complaining