Ryzen 5 5600G (GPU driver issues)

[Pasrdfffsas]

Hello everyone,

 

at the beginning sorry for my English. English is not my native language.

 

I am begging you for help, I don't know what to do next.

 

I have 5 weeks old PC. 

 

There are PC specs: 

Ryzen 5 5600G - new procesor, read the problem (may be CPU wrong?)
ASUS ROG STRIX B550-F GAMING (newest BIOS)
Corsair 16GB 2x8GB 3200MHz
Corsair Force Series MP510 240 GB
WD Blue 1TB

 

I have problems with GPU driver, driver repeatedly disappier every  1-2-3 or 4 days. PC can't sleep, monitor is lock (1hz), I tried to use different drivers, but still the same result, also I tried Win10 (20H1 and 21H1 version, reinstallation) and again the same result. Driver just disappier after some time. PC doesn't see GPU in "computer management" and monitor is just on "microsoft basic driver". Still, when this problem occurs, the computer freezes, only a hard restart will help. The computer turns on and the problem is here. No driver, the computer can't sleep and the screen only goes to 1hz. 

I am attaching picture with "Event Viewer": https://prnt.sc/1yopa28 (cpumetricserver.exe stop working). Only this error occur in "Event Viewer" attached to AMD.  I never had problem on my dedicated AMD GPUs only with this integrated GPU. 

[TukangUsapEmenq]

Already lots of struggle to fix the darn thing...

I'd ask the reseller/AMD and RMA it. Especially it's only being used for 5 weeks.

[Pasrdfffsas]

Anyone else any ideas please.

[Helpful Tech Witch]

3 minutes ago, Pasrdfffsas said:

Anyone else any ideas please.

have you tried using ddu to uninstall the gpu drivers, not just uninstalling them?

[SappySE107]

Do you have the AMD Chipset driver installed and the Adrenaline Radeon software?  I haven't had any issues like this on a B450-F.  

[Pasrdfffsas]

9 hours ago, HelpfulTechWizard said:

have you tried using ddu to uninstall the gpu drivers, not just uninstalling them?

Yes I tried use DDU and after one day problem was back. 

[Pasrdfffsas]

6 hours ago, SappySE107 said:

Do you have the AMD Chipset driver installed and the Adrenaline Radeon software?  I haven't had any issues like this on a B450-F.  

Yes I have both programs installed in PC. 

[SappySE107]

Damn, if multiple installations hasn't worked, it very well could be hardware.  Id still check the bios but to lose drivers like that is either windows or hardware as far as I can think of.  No other video cards installed I would assume.