Terrible Score when testing my laptop's GTX 1650 - How can it be so bad?

[An2one]

Hi everyone,

 

Looking for some help here understanding why my GPU is working sooo poorly. Screenshots from Novabench attached.

 

While not being an incredible machine, my laptop has quite fine specs:

 

Dell  Inspiron 7501

Intel i7-10750H CPU @ 2.60GHz, 6 Core(s), 12 Logical Processor(s)

24 GB ram

512 GB SSD

NVIDIA GeForce GTX 1650 - 4GB

 

I am not a gamer so I never really cared about GPU power but I wanted to start doing some video editing and animation for work and noticed Adobe softwares were quite laggy, so I did a benchmark and here are the results:

 

Why do you think this is happening? Everything in the Nvidia control panel is set to be best performance, I have the drivers up to date.

 

I would understand if I was underperforming slightly or even be in the lower end of the spectrum, but this much I don't get.

 

Can anyone guide me in the right direction?

 

Many thanks!

Peace!

[Naijin]

5 minutes ago, An2one said:

Hi everyone,

 

Looking for some help here understanding why my GPU is working sooo poorly. Screenshots from Novabench attached.

 

While not being an incredible machine, my laptop has quite fine specs:

 

Dell  Inspiron 7501

Intel i7-10750H CPU @ 2.60GHz, 6 Core(s), 12 Logical Processor(s)

24 GB ram

512 GB SSD

NVIDIA GeForce GTX 1650 - 4GB

 

I am not a gamer so I never really cared about GPU power but I wanted to start doing some video editing and animation for work and noticed Adobe softwares were quite laggy, so I did a benchmark and here are the results:

 

Why do you think this is happening? Everything in the Nvidia control panel is set to be best performance, I have the drivers up to date.

 

I would understand if I was underperforming slightly or even be in the lower end of the spectrum, but this much I don't get.

 

Can anyone guide me in the right direction?

 

Many thanks!

Peace!

What is Novabench? Never heard of it.

Try Heaven/Valley/Superposition benchmark presets and look up the scores online.

 

I think the benchmark didn't enable your gpu but instead ran on Intel integrated graphics.

[tkitch]

^ This.  Run Heaven and check.

 

Also run HWInfo and make sure your 1650 is actually running during the bench.

 

Also:  Track temps & GPU Speed during the tests.

[An2one]

28 minutes ago, tkitch said:

^ This.  Run Heaven and check.

 

Also run HWInfo and make sure your 1650 is actually running during the bench.

 

Also:  Track temps & GPU Speed during the tests.

 

1 hour ago, Naijin said:

What is Novabench? Never heard of it.

Try Heaven/Valley/Superposition benchmark presets and look up the scores online.

 

I think the benchmark didn't enable your gpu but instead ran on Intel integrated graphics.

Thanks guys, I ran the heaven benchmark and got these results:

Correct me if I am wrong, but these are awful results, results right?

 

Here is also a screenshot I took while it was running with a view of HWInfo next to it: 

 

Do you have another idea of what could cause this?

 

Thanks again for your help!

[tkitch]

Yeah, your GPU is at 300 MHz.   That ain't right.

 

it's got a standard speed of nearly 1500 MHz.  

 

Flip the GPU Selector to #2 under the NVidia badge, and see what the iGPU is doing. 

[An2one]

6 minutes ago, tkitch said:

Yeah, your GPU is at 300 MHz.   That ain't right.

 

it's got a standard speed of nearly 1500 MHz.  

Is it something I can control? Did I misconfigure it somehow?

 

Sorry my knowledge of hardware is very very basic.

 

I know the graphic card drivers are up to date and that nothing blatantly wrong is done in the Nvidia control panel. I checked on dell support to see if the BIOS and everything else was up to date, and it looks fine. 

 

What can I do more?

[tkitch]

Flip the GPU Selector to #2 under the NVidia badge, and see what the iGPU is doing. 

 

 

[An2one]

There is no #2, there is #0 which is Intel integrated and there is # 1 which is Nvidia

[Naijin]

On 10/8/2021 at 5:01 PM, An2one said:

There is no #2, there is #0 which is Intel integrated and there is # 1 which is Nvidia

Go to Windows device manager > display adapters and right-click the Intel integrated graphics and click disable. That should force it to run on the Nvidia alone, then run the benchmark again.

 

There should be a setting in Nvidia control panel somewhere to always use full performance (1650 card).