PC random restarts with screen interferences.

[whittemoreian]

Hi there everyone.

 

I was wondering if someone could assist me in debugging an issue I am having with my PC.

 

A few days ago while playing a game it randomly turned off and my asus strix X570-e motherboard was then stuck in a boot loop with the white VGA light on.

 

After numerous restarts and searching, I finally took my GPU (MSI Suprim 3080) out and plugged it back in and it worked all fine again for a short period. Today it did not just randomly crash but rather hung the pc with some weird artefacts over the monitors which after a few minutes turned black and white and finally rebooted itself. I do have the latest drivers and updates to everything along with latest BIOS update.

 

I am unsure if this is a GPU issue, mobo issue or something else. I have attached images to show what I was getting. Also here is the links to the video of what I was seeing - 

 

 

and in this video it was before I took out the GPU while I was getting the white light error. I zoomed in to display that the GPU was in the socket correctly. 

 

 

Thanks again for your help

 

[DarthBudgie]

honestly by what you've said its probably a bad gpu but 

try drivers and then each time for stability use furmark 

 

[whittemoreian]

Just now, DarthBudgie said:

honestly by what you've said its probably a bad gpu but 

try drivers and then each time for stability use furmark 

 

Would you recommend a RMA then? Just means I wont have a GPU for god knows how long

 

[whittemoreian]

Also is there anyway to ensure its not a motherboard issue ? 

 

[Tan3l6]

Yeah, if the artifacts appear already desktop environment it's probably time to RMA.

 

  

2 minutes ago, whittemoreian said:

Also is there anyway to ensure its not a motherboard issue ? 

 

Have you tried the card in the other PCIe slot? Just to confirm?

[whittemoreian]

4 minutes ago, Tan3l6 said:

Yeah, if the artifacts appear already desktop environment it's probably time to RMA.

 

  

Have you tried the card in the other PCIe slot? Just to confirm?

I have tried but card doesn't fit at the bottom due to PSU cage , the problem is also  that sometimes its stable, sometimes its not

[DarthBudgie]

21 minutes ago, whittemoreian said:

I have tried but card doesn't fit at the bottom due to PSU cage , the problem is also  that sometimes its stable, sometimes its not

yeah id rma it as i see thats the only other option 

[whittemoreian]

8 minutes ago, DarthBudgie said:

yeah id rma it as i see thats the only other option 

Alright, Thank you