Recent Windows Update.

[Syko121]

Currently experiencing crashes among my end users today after they installed the most recent windows update. Does anyone have any info that can help me find a fix for this issue? Thank you in advance!!

 

[Electronics Wizardy]

What update?

 

What os?

 

What is crashing?

[emosun]

Did you want to give any more information or is that all we get

[Syko121]

4 minutes ago, Electronics Wizardy said:

What update?

 

What os?

 

What is crashing?

My Apologies, I'm referring to this update "July 13, 2021—KB5004237 (OS Builds 19041.1110, 19042.1110, and 19043.1110)" Two of my end users are suffering blue screens with the error message, Process_has_locked_pages

[W1ll1aming]

1 hour ago, Syko121 said:

My Apologies, I'm referring to this update "July 13, 2021—KB5004237 (OS Builds 19041.1110, 19042.1110, and 19043.1110)" Two of my end users are suffering blue screens with the error message, Process_has_locked_pages

OS?

 

Windows 10 Home?

Windows 10 Pro?

Windows 10 Enterprise?

 

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x76--process-has-locked-pages

 

Try update the drivers on these machines?

Maybe only these were affected because they were running older drivers?

 

Good luck trubleshooting!