FreeNAS not giving IP address despite being static

[EMB]

So about a month ago my ISP reset my router (can't remember what for) and it in a way broke my FreeNAS box.

Whenever I boot it, it doesn't give me an IP through DCHP. I tried making it static, it accepted it but then it doesn't give me the message of "The web user interface is at http://192.168.0.48"

It just gives me that, I honestly have no clue what to do to fix it, I've tried to set it in every way possible (to my knowledge).

 

FreeNAS-11.3-U5 is the version that's currently running

If any additional information is needed, I got you.

I just want my NAS back up and running after everything I went through with it.

[Dujith]

Does it have an actual connection?

First step would be to check the blinking lights on your FreeNAS and to your switch/router if they show a link.

 

 

You can then check the NAS by going into the shell and using ifconfig (sadly no ethtool for FreeBSD)

$ /sbin/ifconfig | grep media
$ /sbin/ifconfig {interface} | grep media
$ /sbin/ifconfig em0 | grep media
$ /sbin/ifconfig

Output should look like:

em0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=19b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4>
        ether 00:30:48:98:9c:bc
        inet 10.24.116.2 netmask 0xffffffc0 broadcast 10.24.116.63
        media: Ethernet 10baseT/UTP 
        status: active

 

[Master Disaster]

What happens when you open 192.168.0.46? Does the FreeNAS box show as a connected device in your router? Are you sure .46 is free in the range and isn't being used by something else?

[EMB]

15 minutes ago, Dujith said:

Does it have an actual connection?

First step would be to check the blinking lights on your FreeNAS and to your switch/router if they show a link.

 

 

You can then check the NAS by going into the shell and using ifconfig (sadly no ethtool for FreeBSD)

$ /sbin/ifconfig | grep media
$ /sbin/ifconfig {interface} | grep media
$ /sbin/ifconfig em0 | grep media
$ /sbin/ifconfig

Output should look like:

em0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=19b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4>
        ether 00:30:48:98:9c:bc
        inet 10.24.116.2 netmask 0xffffffc0 broadcast 10.24.116.63
        media: Ethernet 10baseT/UTP 
        status: active

 

looks good to me but I'm out of element looking at this

[Master Disaster]

Just now, EMB said:

 

looks good to me but I'm out of element looking at this

What happens if you do

 

ping 8.8.8.8

[EMB]

2 minutes ago, Master Disaster said:

What happens if you do

 

ping 8.8.8.8

in shell on my NAS right?

[Master Disaster]

1 minute ago, EMB said:

in shell on my NAS right?

Yep

 

BTW Ctrl + C or Ctrl + Z will stop the ping (otherwise it will run forever)

[EMB]

3 minutes ago, Master Disaster said:

Yep

 

BTW Ctrl + C or Ctrl + Z will stop the ping (otherwise it will run forever)

Now I'm no rocket scientist but it would seem there's no route to host

[Master Disaster]

Just now, EMB said:

Now I'm no rocket scientist but it would seem there's no route to host

OK, before going any further its probably worth rebooting the FreeNAS box.

 

Go back into the network config, set everything to DHCP, save and then do a full reboot of the box.

[Dujith]

3 minutes ago, Master Disaster said:

Go back into the network config, set everything to DHCP, save and then do a full reboot of the box.

Agree, this looks like a bad gateway adres

What addresses are your other devices in? Like your windows computer? Also in the 192.168.0.x range?

I'm asking cuz 192.168.0.x isnt something i see alot on consumer routers. mostly it will be 192.168.1.x or 192.168.2.x but almost never 0

[EMB]

6 minutes ago, Dujith said:

Agree, this looks like a bad gateway adres

What addresses are your other devices in? Like your windows computer? Also in the 192.168.0.x range?

I'm asking cuz 192.168.0.x isnt something i see alot on consumer routers. mostly it will be 192.168.1.x or 192.168.2.x but almost never 0

Yeah pretty much everything is in the 192.168.0.x range

[EMB]

12 minutes ago, Master Disaster said:

OK, before going any further its probably worth rebooting the FreeNAS box.

 

Go back into the network config, set everything to DHCP, save and then do a full reboot of the box.

Changed everything back to DHCP and rebooted, still having the same issue.

I noticed, at a glance, on the reboot while it's going through it's normal command line garble, that it was having an issue binding to .48 and 0.0.0.0:443. Dunno if that's of any help or is just some normal stuff.

[Master Disaster]

37 minutes ago, EMB said:

Changed everything back to DHCP and rebooted, still having the same issue.

I noticed, at a glance, on the reboot while it's going through it's normal command line garble, that it was having an issue binding to .48 and 0.0.0.0:443. Dunno if that's of any help or is just some normal stuff.

That's a loopback address, essentially it takes traffic intended for 192.168.0.48 and forwards it to 127.0.0.1 so the webserver is able to communicate with the rest of your network.

 

That would explain why you cannot access the webportal but not why the box has no internet connection in the first place.

 

What is the address on your routers web interface? Can you ping the router from the FN server?

[EMB]

6 hours ago, Master Disaster said:

That's a loopback address, essentially it takes traffic intended for 192.168.0.48 and forwards it to 127.0.0.1 so the webserver is able to communicate with the rest of your network.

 

That would explain why you cannot access the webportal but not why the box has no internet connection in the first place.

 

What is the address on your routers web interface? Can you ping the router from the FN server?

192.168.0.1 and yes I can ping the router from the FN box

[Master Disaster]

9 minutes ago, EMB said:

192.168.0.1 and yes I can ping the router from the FN box

That's weird. You definitely have FN set to obtain an IP via DHCP? Does the FN box show in your routers Connected Devices page?

[EMB]

29 minutes ago, Master Disaster said:

That's weird. You definitely have FN set to obtain an IP via DHCP? Does the FN box show in your routers Connected Devices page?

yeah it's set to obtain an IP via DHCP

There's a freenas in my connected devices showing up as 192.168.0.11 which is weird because it's never been below 192.168.0.40 but that could just be luck.

Trying to access http://192.168.0.11 does nothing btw

[Master Disaster]

2 hours ago, EMB said:

yeah it's set to obtain an IP via DHCP

There's a freenas in my connected devices showing up as 192.168.0.11 which is weird because it's never been below 192.168.0.40 but that could just be luck.

Trying to access http://192.168.0.11 does nothing btw

Then I'm at a loss, sorry. The static IP you set should have worked and DHCP should definitely work. It makes no sense that you can ping the router but have no route to the internet.

[EMB]

2 hours ago, Master Disaster said:

Then I'm at a loss, sorry. The static IP you set should have worked and DHCP should definitely work. It makes no sense that you can ping the router but have no route to the internet.

Yeah I'm also at a complete loss lmao

[EMB]

2 hours ago, Master Disaster said:

Then I'm at a loss, sorry. The static IP you set should have worked and DHCP should definitely work. It makes no sense that you can ping the router but have no route to the internet.

Because here's the even funnier thing, I can access it through my PC on Windows, I can copy stuff to and from it. There's just no web interface.