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My G5 is killing me from issues.

RTX 3070 I7 11800h
By RTX 3070 I7 11800h
in Troubleshooting
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Hi, I was light gaming and than My screen goes black I look at my laptop screen and it says shutting down. 5 minutes goes by and then the fans turn off, I turn on the computer again to see the dell logo then for it to go black. I leave it for 1-5 minutes and unplug everything from it and then turn it on. Thats where I am now and its working but I dont have anything plugged into it. Here is event viewer of everything that happend which is pretty accurate image.png.8f49bd3cf54b2d2b714500ddd2a8281c.pngPlease help I have had issues with this laptop for over a year since I got it.

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Posted

Well then you should have gone for warranty as this is points to a defective device.

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6 minutes ago, jaslion said:

Well then you should have gone for warranty as this is points to a defective device.

I think I do have warranty for it.

Edit: should I just return it?

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1 hour ago, RTX 2070 Max-Q said:

I think I do have warranty for it.

Edit: should I just return it?

Yep, nothing you can do meaningfully on a laptop. Just return it for repair/replacement.

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10 hours ago, For Science! said:

Yep, nothing you can do meaningfully on a laptop. Just return it for repair/replacement.

I dont have warranty for it. God I dont know why I didn't get it and should I just get my local shop to put some new thermal paste on it? Cause I can deal with the shutting off issues but the thermal issues is too much. liquid metal I heard is very good.

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4 minutes ago, RTX 2070 Max-Q said:

I dont have warranty for it. God I dont know why I didn't get it and should I just get my local shop to put some new thermal paste on it? Cause I can deal with the shutting off issues but the thermal issues is too much. liquid metal I heard is very good.

don't put liquid metal in a laptop, period. Thermal paste isn't likely going to fix any issues that aren't specifically thermally related, and to me the problem you describe does not sound like a thermal shutdown.

Recent builds:  Meshify C (Zero Tolerance!) & View 37 (Breathable Quad 2080Ti + 2990WX)

Best documented PC coolants

Older Builds

Spoiler

Full-custom loop builds: Meshify C (Full custom loop SLI), Ncase M1(8700K + 1080Ti Full custom loop)  Obsidian 900D (1950X + Quad 1080Ti) & Fractal Define C (1080 in SLI)

Air-cooled builds Air 740D (1920X + Quad 980Ti) & Fractal Define C (Version Air!)

 

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7 hours ago, For Science! said:

don't put liquid metal in a laptop, period. Thermal paste isn't likely going to fix any issues that aren't specifically thermally related, and to me the problem you describe does not sound like a thermal shutdown.

really? Because the fans go crazy every time it shuts down.

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3 hours ago, RTX 2070 Max-Q said:

really? Because the fans go crazy every time it shuts down.

doesnt mean anything imo.

Recent builds:  Meshify C (Zero Tolerance!) & View 37 (Breathable Quad 2080Ti + 2990WX)

Best documented PC coolants

Older Builds

Spoiler

Full-custom loop builds: Meshify C (Full custom loop SLI), Ncase M1(8700K + 1080Ti Full custom loop)  Obsidian 900D (1950X + Quad 1080Ti) & Fractal Define C (1080 in SLI)

Air-cooled builds Air 740D (1920X + Quad 980Ti) & Fractal Define C (Version Air!)

 

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1 hour ago, For Science! said:

doesnt mean anything imo.

oh

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