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PC Audio and Video not working?

Valked_
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Hey, so I just recently got a new headset (SteelSeries Arctis 5) and ever since I've noticed issues with my audio and the software settings for the mic to adjust bass, volume, mic volume, etc. didn't work or do anything at all. A few days later I woke up and my PC audio just didn't work at all? I restarted the software and it seemed to be fine. Today, I unplugged it and plugged it back in and the volume got very quiet and I adjusted all the Windows settings and headset settings and it was still just way quieter than before, now my PC audio is gone again and all video (YouTube, Twitch, Netflix, etc.) run at like 2FPS for some reason. This has never happened before. Any ideas on what's going on?

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