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HELP!

OttoHD
By OttoHD
in Troubleshooting
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I have an ASUS GDF11 and i tried upgrading the ram. While i was installing and pushing down the ram stick on the slot, it made tiny electric like noises. My computer case is pretty small so there was some wires and stuff in the way of the ram slots so putting in the new ram sticks was a bit of a challenge. I plug the computer back in and the computer does not turn on at all, all i hear is the fans and see the fans moving. Im not sure if the problem is in the motherboard or the power supply.... Is this fixable???? Help me please. tlzgd48g3000hc16cbk are my new ram sticks.

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20210321_190558.jpg

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Do you have the PC plugged into power, with the PSU turned off? That way the PC is connected to ground, which should minimize the risk of static discharges affecting components.

In your second photo I see no RAM in the PC. Does the PC work with the original RAM installed? How about with the upgraded RAM?

"We're all in this together, might as well be friends" Tom, Toonami.

 

mini eLiXiVy: my open source 65% mechanical PCB, a build log, PCB anatomy and discussing open source licenses: https://linustechtips.com/topic/1366493-elixivy-a-65-mechanical-keyboard-build-log-pcb-anatomy-and-how-i-open-sourced-this-project/

 

mini_cardboard: a 4% keyboard build log and how keyboards work: https://linustechtips.com/topic/1328547-mini_cardboard-a-4-keyboard-build-log-and-how-keyboards-work/

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6 minutes ago, minibois said:

Do you have the PC plugged into power, with the PSU turned off? That way the PC is connected to ground, which should minimize the risk of static discharges affecting components.

In your second photo I see no RAM in the PC. Does the PC work with the original RAM installed? How about with the upgraded RAM?

I took the new ones out and put the old one in and the same thing happened so i just took everything off the ram slots. Also im not sure what you mean in your first question.

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4 minutes ago, OttoHD said:

I took the new ones out and put the old one in and the same thing happened so i just took everything off the ram slots. Also im not sure what you mean in your first question.

When you were installing the RAM, was the PC plugged into the electrical outlet with its cable, or was it not connected to the electrical outlet?

If you did have the PC connected to the electrical outlet, was the power supply (where the cable goes to) turned off or on?

 

(In simple terms) electricity takes the easiest way, which if the PC is grounded (connected to a grounded electrical outlet) any static electricity will travel to the outlet and 'go away'. If the PC was not connected to the electrical outlet, the simplest path was through the components in the PC, which could be fatal.

"We're all in this together, might as well be friends" Tom, Toonami.

 

mini eLiXiVy: my open source 65% mechanical PCB, a build log, PCB anatomy and discussing open source licenses: https://linustechtips.com/topic/1366493-elixivy-a-65-mechanical-keyboard-build-log-pcb-anatomy-and-how-i-open-sourced-this-project/

 

mini_cardboard: a 4% keyboard build log and how keyboards work: https://linustechtips.com/topic/1328547-mini_cardboard-a-4-keyboard-build-log-and-how-keyboards-work/

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2 minutes ago, minibois said:

When you were installing the RAM, was the PC plugged into the electrical outlet with its cable, or was it not connected to the electrical outlet?

If you did have the PC connected to the electrical outlet, was the power supply (where the cable goes to) turned off or on?

 

(In simple terms) electricity takes the easiest way, which if the PC is grounded (connected to a grounded electrical outlet) any static electricity will travel to the outlet and 'go away'. If the PC was not connected to the electrical outlet, the simplest path was through the components in the PC, which could be fatal.

Before doing anything i unplugged everything from my pc.

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Just now, OttoHD said:

Before doing anything i unplugged everything from my pc.

Including the power cable?

Because in that case:

9 minutes ago, OttoHD said:
10 minutes ago, SGT-AMD said:

Did you use an anti static wrist strap?

No i just touched my computers case

"touching the PC case" is not  a substitute for an anti static bracelet, as your PC was not connected to ground, so there was no place for the power to go.

 

Releasing static electricity relies on you touching something grounded, like a PC/PSU connected to a grounded electrical socket, or using a bracelet connected to ground.

 

Plug in the computer, turn off the PSU. Now if you touch a metal part of the case, you are grounded. Consider getting an anti-static bracelet next time doing a computer repair/upgrade.

 

Now, if you install the old memory, plug in a video cable into the videocard (that's the lower/horizontal HDMI/Displayport/DVI port), what exactly happens?

Which fan(s) do/don't turn on, any lights, beeps, etc.?

"We're all in this together, might as well be friends" Tom, Toonami.

 

mini eLiXiVy: my open source 65% mechanical PCB, a build log, PCB anatomy and discussing open source licenses: https://linustechtips.com/topic/1366493-elixivy-a-65-mechanical-keyboard-build-log-pcb-anatomy-and-how-i-open-sourced-this-project/

 

mini_cardboard: a 4% keyboard build log and how keyboards work: https://linustechtips.com/topic/1328547-mini_cardboard-a-4-keyboard-build-log-and-how-keyboards-work/

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4 minutes ago, minibois said:

Including the power cable?

Because in that case:

"touching the PC case" is not  a substitute for an anti static bracelet, as your PC was not connected to ground, so there was no place for the power to go.

 

Releasing static electricity relies on you touching something grounded, like a PC/PSU connected to a grounded electrical socket, or using a bracelet connected to ground.

 

Plug in the computer, turn off the PSU. Now if you touch a metal part of the case, you are grounded. Consider getting an anti-static bracelet next time doing a computer repair/upgrade.

 

Now, if you install the old memory, plug in a video cable into the videocard (that's the lower/horizontal HDMI/Displayport/DVI port), what exactly happens?

Which fan(s) do/don't turn on, any lights, beeps, etc.?

The computer case fans and cpu fans turn on but thats about it, the RGB lights the computer has dont turn on and nothing goes on on the monitor.

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