windows laptop problem

[XDXD_CHGQJHU]

Hi, i have an Lenovo ideapad 300 from 2015 that runs windows 10

recently i use this laptop and my phone drops on the keyboard area so hard that it triggers 0x001701c6 blue screen, i can't search any info for that blue screen. and then it restarts, and stupidly i drop it again, and it doesn't do bluescreen this time, anybody knows what happens ?

[Bombastinator]

2 hours ago, eBrocoli said:

Hi, i have an Lenovo ideapad 300 from 2015 that runs windows 10

recently i use this laptop and my phone drops on the keyboard area so hard that it triggers 0x001701c6 blue screen, i can't search any info for that blue screen. and then it restarts, and stupidly i drop it again, and it doesn't do bluescreen this time, anybody knows what happens ?

None except you.  You were there. What happened?  

[Abdurrehman]

Well you can drop your phone for 3rd time and see if it works

[Bombastinator]

5 minutes ago, Abdurrehman said:

Well you can drop your phone for 3rd time and see if it works

It might have worked fine after the restart of the earlier blue screen too.  I can’t tell what is even going on.  If it stopped working after the second drop though you have a point.  

[BlueChinchillaEatingDorito]

4 hours ago, eBrocoli said:

Hi, i have an Lenovo ideapad 300 from 2015 that runs windows 10

recently i use this laptop and my phone drops on the keyboard area so hard that it triggers 0x001701c6 blue screen, i can't search any info for that blue screen. and then it restarts, and stupidly i drop it again, and it doesn't do bluescreen this time, anybody knows what happens ?

Act of God. 

[LogicalDrm]

-> Moved to Troubleshooting

***

 

Open minidump and check what the details for that error code is.

[XDXD_CHGQJHU]

20 hours ago, Bombastinator said:

None except you.  You were there. What happened?  

i just dropped it and it blue screened, i just wanna know what that blue screen code means

 

[XDXD_CHGQJHU]

14 hours ago, LogicalDrm said:

-> Moved to Troubleshooting

***

 

Open minidump and check what the details for that error code is.

okay

[Bombastinator]

1 hour ago, eBrocoli said:

i just dropped it and it blue screened, i just wanna know what that blue screen code means

 

Ah.  The internet is great for code definitions.

[XDXD_CHGQJHU]

On 3/19/2021 at 9:24 AM, Bombastinator said:

Ah.  The internet is great for code definitions.

i googled the code but.... i didn't get the result, even microsoft don't have the documentation for the code

[Heliian]

You probably triggered a g sensor(if installed) or you made the HDD skip with the shock of you dropping something on it. 

[Bombastinator]

42 minutes ago, Heliian said:

You probably triggered a g sensor(if installed) or you made the HDD skip with the shock of you dropping something on it. 

Assuming the thing even has a mechanical HD. They’ve become rarer with newer machines.

[Bombastinator]

1 hour ago, eBrocoli said:

i googled the code but.... i didn't get the result, even microsoft don't have the documentation for the code

It strikes me as unlikely that you have uncovered a BSOD code that not even microsoft knows about.  They wrote the BSOD codes.  I would question the correctness of the transcription before that.  @LogicalDrm makes an excellent point.  If there is a BSOD there is likely some sort of mini dump information.

Edited March 20, 2021 by Bombastinator

[Heliian]

51 minutes ago, Bombastinator said:

Assuming the thing even has a mechanical HD. They’ve become rarer with newer machines.

The 2015 ideapad 300 shipped with either a 500gb or 1tb HDD. 

[XDXD_CHGQJHU]

On 3/20/2021 at 10:00 PM, Heliian said:

The 2015 ideapad 300 shipped with either a 500gb or 1tb HDD. 

mine is the 500gb version

[Bombastinator]

A six year old computer doesn’t qualify as newer three years old would be pushing that one