Acer Predator Helios

[Fady Al Faqeeh]

dear all 

my laptop is Acer Predator Helios ph315 52 and it is reaching 91c on idle some time on idle or normal use

it is a new device and it is over heating and crashing some times I need to reinstall the VGA drive I have tried to under undervolting my CPU using  throttle stop it is making no change what so ever 

I have also tried changing power setting by lowering maximum processor state  to 80% and it is the same 

please help what I should do 

[Entropy.]

5 minutes ago, Fady Al Faqeeh said:

dear all 

my laptop is Acer Predator Helios ph315 52 and it is reaching 91c on idle some time on idle or normal use

it is a new device and it is over heating and crashing some times I need to reinstall the VGA drive I have tried to under undervolting my CPU using  throttle stop it is making no change what so ever 

I have also tried changing power setting by lowering maximum processor state  to 80% and it is the same 

please help what I should do 

Are you using it on a normal tabletop or say, your lap, or on a blanket, ect? Being honest unless the problem is pretty easily fixable by yourself, just RMA it. 

[Fady Al Faqeeh]

that is a good point but no i have made sure that there is nothing blocking air flow and i am playing and editing on my disk (table)

by the way throtllestop is not working for some reson it is making zero change to my laptop 

[LogicalDrm]

-> Moved to Troubleshooting

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The temps are normal. Its a laptop, and they have bad cooling to start with. Driver crashing is bigger issue and could mean hardware problems with GPU.