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Frustrated with FreeNas and need help... Unable to update Freenas (Solved), Unable to expand the volume and now encryption issue...

Rich Hardway
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Hello and thanks for looking.

I am stuck, stuck on 11.2 U6 and stuck unable to extend my volume.

Followed the instructions in the 11.2 manual the download link took me to :  TrueNAS-12.0-U2.1-manual-update http://download.freenas.org/latest/

I run this and get ( see Image 1) this on the screen connected to the Freenas box. In the Web Gui it hangs on Applying update 67% till I close the updating window.

I am trying to add 4 more 8TB drives and am having issues with volume manager and expanding it but I thought I would get started with the updating problem.

 

20210309_234613.jpg

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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The update is failing because FreeNAS cannot connect to the update server - [Error 51] Network Is Unreachable.

 

Are you sure the machine has an internet connection?

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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To my knowledge yes, I can't think of any reason it would not have access. Considering I downloaded the update and am running a manual update pointing at the file downloaded from the link I provided I didn't think the connection to the server would be necessary. I was thinking my version being as old as it is the information for the server to connect to is no longer valid or now has a new address. No clue how to fix that. I used to be able to access the update server in the GUI and I could see updates available and EVERY time I tried to update that way it would fail. So I just let it go till now.

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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6 minutes ago, Rich Hardway said:

To my knowledge yes, I can't think of any reason it would not have access. Considering I downloaded the update and am running a manual update pointing at the file downloaded from the link I provided I didn't think the connection to the server would be necessary. I was thinking my version being as old as it is the information for the server to connect to is no longer valid or now has a new address. No clue how to fix that. I used to be able to access the update server in the GUI and I could see updates available and EVERY time I tried to update that way it would fail. So I just let it go till now.

I did some Googling. The reason it is trying to download from the internet is because it needs the latest CRL file. A CRL file is a "Certificate Revocation List", its a list of all digital certificates that have been revoked by the issuer and its important so FreeNAS can ensure nothing its trying to install has had its digital certificate pulled.

 

In all cases I can find of this error it turned out to be incorrect network settings, in most of them it was a bad DNS address. Try changing the DNS to 8.8.8.8 and see if that helps.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Sorry where? 

Freenas.jpg

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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Can I ask why your default DNS differs from your Gateway? Are you running something like PiHole?

 

Try changing NameServer1 to 192.168.50.1 so its talking directly with your Gateway.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Outcome

Tried this.png

No Dice.png

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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1 minute ago, Rich Hardway said:

Outcome

Tried this.png

No Dice.png

Thats pretty weird, I mean FreeNAS obviously has internal network access since you're accessing the webgui.

 

A few questions, what is the IP address of the FreeNAS box? What is the IP address of your router?

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Router 192.168.50.1

Free Nas 192.168.50.67

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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4 minutes ago, Rich Hardway said:

Router 192.168.50.1

Free Nas 192.168.50.67

Can you ping the router from FreeNAS's terminal?

 

It shouldn't really be required but after changing the Nameserver have you rebooted the box?

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Do what? Sorry no clue how to perform that.

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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3 minutes ago, Rich Hardway said:

Do what? Sorry no clue how to perform that.

Never mind, after changing the nameserver to 192.168.50.1 have you rebooted? It shouldn't really be required but it cannot hurt.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Attempting now.

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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No clue what it is doing now but it is taking it's sweet time!!!

 

20210310_012247.jpg

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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1 minute ago, Rich Hardway said:

No clue what it is doing now but it is taking it's sweet time!!!

 

20210310_012247.jpg

It looks like its updating, it says "Link State Is Up" which I think means its connected.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Yeah, it's talking about truenas now!

Restarted twice though....

I'll update soon.

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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Hello all new interface!!!

Checking connectivity.20210310_013237.thumb.jpg.6c57cd27f8f6b8438b623bad64c4ace1.jpg

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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LOL, still no connectivity!!!! 

Still no.jpg

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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OK well at any rate challenge 1 complete!!! Thanks for the help. perhaps we can swing back around to the connectivity issue later.

Next up!!! Add 4 8TB drives to a Dev and connect it to the existing pool of 1 dev consisting of 4 8TB drives. 

So if all goes smooth soon I will have 40 total TB of storage in ZFS1. (I think ZFS1 is the term, it's the one where with 4 disks I can lose one form the dev)

Anyway I'll post and let you know.

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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Everything with Freenas is a headache. SO, I started to expand the pool and got stopped by my dataset being in the pool. So I moved it to the USB drive.

Solved that error. Then at it again and had an issue with passphrase. Had it saved as to what I was going to set it to but never did so it was not working. 

So I re-downloaded the Encryption key and created a passphrase. Solved that issue and was able to lock the pool to begin expansion. Then I got the error for the photo below.

So I opened terminal and ran the command as requested. I get and invalid argument about the size 7999415648256. So blocked again and I have yet to figure this out...

AND on top of it not the pool is locked and the passphrase nor the Key file will unlock it!!!!! LOL I'm going to bed, I'll be back in 6-ish hrs. to try suggestions...

20210310_022308.jpg

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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Thought I would try a reset before I passed out and same issue, Unable to decrypt...

 

Error: concurrent.futures.process._RemoteTraceback: 
"""
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/concurrent/futures/process.py", line 239, in _process_worker
    r = call_item.fn(*call_item.args, **call_item.kwargs)
  File "/usr/local/lib/python3.8/site-packages/middlewared/worker.py", line 91, in main_worker
    res = MIDDLEWARE._run(*call_args)
  File "/usr/local/lib/python3.8/site-packages/middlewared/worker.py", line 45, in _run
    return self._call(name, serviceobj, methodobj, args, job=job)
  File "/usr/local/lib/python3.8/site-packages/middlewared/worker.py", line 39, in _call
    return methodobj(*params)
  File "/usr/local/lib/python3.8/site-packages/middlewared/worker.py", line 39, in _call
    return methodobj(*params)
  File "/usr/local/lib/python3.8/site-packages/middlewared/schema.py", line 977, in nf
    return f(*args, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/zfs.py", line 371, in import_pool
    self.logger.error(
  File "libzfs.pyx", line 391, in libzfs.ZFS.__exit__
  File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/zfs.py", line 362, in import_pool
    raise CallError(f'Pool {name_or_guid} not found.', errno.ENOENT)
middlewared.service_exception.CallError: [ENOENT] Pool 13886847204976836333 not found.
"""

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/pool_/encryption_freebsd.py", line 272, in unlock
    await self.middleware.call('zfs.pool.import_pool', pool['guid'], {
  File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1238, in call
    return await self._call(
  File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1203, in _call
    return await self._call_worker(name, *prepared_call.args)
  File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1209, in _call_worker
    return await self.run_in_proc(main_worker, name, args, job)
  File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1136, in run_in_proc
    return await self.run_in_executor(self.__procpool, method, *args, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1110, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
middlewared.service_exception.CallError: [ENOENT] Pool 13886847204976836333 not found.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/middlewared/job.py", line 367, in run
    await self.future
  File "/usr/local/lib/python3.8/site-packages/middlewared/job.py", line 403, in __run_body
    rv = await self.method(*([self] + args))
  File "/usr/local/lib/python3.8/site-packages/middlewared/schema.py", line 973, in nf
    return await f(*args, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/pool_/encryption_freebsd.py", line 286, in unlock
    raise CallError(msg)
middlewared.service_exception.CallError: [EFAULT] Pool could not be imported: 4 devices failed to decrypt.

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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Ugh oh... I went to sleep with hopes and dreams I would have an answer waiting for me to wake up. I'm guessing I'm in real trouble if no one has suggestion. I followed the direction, Downloaded the encryption key.... Should be working... any help greatly appreciated.

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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15 minutes ago, Rich Hardway said:

Ugh oh... I went to sleep with hopes and dreams I would have an answer waiting for me to wake up. I'm guessing I'm in real trouble if no one has suggestion. I followed the direction, Downloaded the encryption key.... Should be working... any help greatly appreciated.

The best advice I can give you is go sign up here - https://www.truenas.com/community/forums/freenas-help-support.2/ - and ask for help from the community but you should be very careful in how you proceed. Data loss is a real possibility with this one, make sure the person offering advice knows what they're saying is correct.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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20 minutes ago, Rich Hardway said:

Ugh oh... I went to sleep with hopes and dreams I would have an answer waiting for me to wake up. I'm guessing I'm in real trouble if no one has suggestion. I followed the direction, Downloaded the encryption key.... Should be working... any help greatly appreciated.

It might actually be to late for you to fix it - https://www.truenas.com/community/threads/read-this-before-you-upgrade-to-11-3-if-you-have-geli-encrypted-pools.85166/

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Copy that, I'll give them a shout.

I'm not a goof, the real important stuff I have saved on disconnected HDD's. The only loss would be the time to RE-Rip 13TB of blu-rays and some minor data.

Main Rig: Threadripper 1950X, Asus Zenith Extreme, 6 x 16Gig 15,17,17,17,35 @ 3000MHZ, Asus Radeon RX Vega 64 8GB, 4 x WD SN750 1TB M.2 In Raid 0, Asus Thor 1200W PSU, some spinny drives for extra storage all hiding the the corner of a TT View 91.

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