numberpad not illuminating

[johnyb98]

Please, I would like your help on the issue I have with a brand new laptop.

 

It's about ASUS E410MA-EK163TS. The problem I have is with number pad. When I press key to turn it on, it indeed turns on, I can use it as number pad (numbers, enter key it has on it, etc), but it does not illuminate.

 

My first question, and basic, is if, on specific model, indeed, when number pad is enabled, it has to illuminate. I cannot find anywhere if specific model lights pad when enabled.

If yes, what would be the problem that it does not illuminate? Laptop is brand new. Just about a week.

 

Do I have to make a setting on windows or somewhere else in order to work?

 

Is it a problematic laptop on number pad?

 

Thank you for your time!