VGA / Boot dysfunctional

[BonkersTA]

I just bought myself a AMD Ryzen 5800x, an Asrock Gaming Phantom 4 and 16GB of DDR 4 ram.  It's all properly installed into my my case (had some issues with the fan and had to not add the mounting bracket, please tell me how bad this is).  Booted it up once it was all setup up.  Got the ASrock logo to start with.  It was like that for 10 minutes before I looked inside the motherboard and saw the redlight on both VGA and Boot. So I unplugged my GPU (MSI 1070 Gaming X) and tried to get a signal by the mother board but I'm having the same problem.  Plugged it into the PCIE - 3 slot, same issue.  Something has gone very wrong somewhere and I'm scared I've just wasted £700 worth of parts over my mess up.

 

Please help.

[WhitetailAni]

Is your BIOS updated?
Ryzen 5000 doesn't natively support B550 or X570 without a BIOS update, with a few exceptions.

[BonkersTA]

No.  It's a new graphics card, so the bios is different from my previous one.  (That or i'm just being dumb). My previous motherboard is a MSI Gaming 5 z97.  Also, it's saying the issue with VGA / boot.  CPU isn't lit up so it should be fine.

[Letgomyleghoe]

3 minutes ago, BonkersTA said:

No.  It's a new graphics card, so the bios is different from my previous one.  (That or i'm just being dumb). My previous motherboard is a MSI Gaming 5 z97.  Also, it's saying the issue with VGA / boot.  CPU isn't lit up so it should be fine.

no, lol, your graphics card has nothing to do with it.

you need to update your motherboards BIOS.

[BonkersTA]

8 minutes ago, Letgomyleghoe said:

no, lol, your graphics card has nothing to do with it.

you need to update your motherboards BIOS.

Okay, I'm not the smartest guy with PC building.  But right now I can't even get to my Bios as standard.  But right now I can't even get a signal on the screen.  During my first boot up all I got was the ASrock logo and had it there for about 10 minutes before I thought " alright this is taking too long, something has gone wrong somewhere".  Then second time it said the ASrock logo and underneath it said "preparing automatic repair". Once again this took about 10 minutes.  Now I can't get a signal at all.  Getting to my Bios is impossible right now.

[Letgomyleghoe]

1 minute ago, BonkersTA said:

Okay, I'm not the smartest guy with PC building.  But right now I can't even get to my Bios as standard.  But right now I can't even get a signal on the screen.  During my first boot up all I got was the ASrock logo and had it there for about 10 minutes before I thought " alright this is taking too long, something has gone wrong somewhere".  Then second time it said the ASrock logo and underneath it said "preparing automatic repair". Once again this took about 10 minutes.  Now I can't get a signal at all.  Getting to my Bios is impossible right now.

you don't need to boot, you need to use another pc to get the bios on a USB drive, go on youtube and search "how to update bios with USB drive" and it will give you a better explanation than I can.

[RONOTHAN##]

Make sure you still plug into the GPU and not the MOBO. Your CPU doesn't have integrated graphics so it won't boot without the GPU in the system at all. If you got it to say "Preparing automatic repair" it probably isn't a BIOS issue (I'd still update your BIOS just to be safe though). Unfortunately for you, it looks like that board does not have BIOS Flashback, so you would need to change out the CPU in order to do that, and the odds of booting with that CPU are low by my estimates.

[BonkersTA]

Okay, so I managed to now get into the BIOS and am currently updating it with the latest one.  I'll get back to you guys if anything else happens that may concern me.  Thank you for your patients.

[BonkersTA]

Good news.  I managed to get it all working.  Turns out updating the BIOS was the thing needed to do.  Though I must say it seems unnecessarily complicated with having to upgrade a motherboard.  Imagine if I didn't have another another computer around to get the latest version.  I would have been stuck.