Audio/Video De-syncing

[Spork829]

Hi all,

 

I've been trying to help a friend diagnose an issue with his PC. He recently upgraded to a boot SSD, and since reinstalling Windows, the audio and video will gradually drift out of sync when watching any video content in a browser. Youtube, Netflix, etc.

 

 

So far I've tried:

• Turning off hardware acceleration in Chrome
• Using a different browser (also with HW acc. disabled)
• Switching to a different audio device
• Updating/reinstalling audio and GPU drivers.

 

Nothing has worked. I'm close to just walking him through reinstalling Windows, but I'd rather not have to, so figured I'd ask here first.

 

Thanks!

[ImAlsoRan]

Did you do an NVIDIA Clean install or a DDU, and what is the GPU and Audio Device?

[Spork829]

16 minutes ago, ImAlsoRan said:

Did you do an NVIDIA Clean install or a DDU, and what is the GPU and Audio Device?

Yep, Nvidia clean install. GPU is a 1060, and the audio is just a good ole' Realtek HD thing. Tried both the rear and front panel jacks. I forgot to mention above that we also tried a fix where you switch the Realtek driver out for a generic Windows audio driver, which didn't seem to do anything.

[RONOTHAN##]

1 minute ago, Spork829 said:

Yep, Nvidia clean install. GPU is a 1060, and the audio is just a good ole' Realtek HD thing. Tried both the rear and front panel jacks. I forgot to mention above that we also tried a fix where you switch the Realtek driver out for a generic Windows audio driver, which didn't seem to do anything.

Run DDU to remove the GPU driver and Realtek drivers. It's just to make sure that there isn't a bad driver file that wasn't removed by Nvidia clean install, since it doesn't truly clean and install