How does backorder works??

[Padblaze]

So I live in Canada and I want to buy a 5900x in PC-Canada https://www.pc-canada.com/item/100-100000061WOF.html?utm_source=pcpartpicker&utm_medium=affiliate&utm_campaign=pcpartpicker but I saw it is in backorder. I don't know what that means. If I backorder, is it sure that they are gonna restock and if the price go up after I ordered, will it go up for me too? Thanks

[Slottr]

You get put on a list and they work through that list when stock arrives

You *should* get the price you ordered at. But PC Canada is kind of a shit show

 

[WhitetailAni]

1 minute ago, Padblaze said:

So I live in Canada and I want to buy a 5900x in PC-Canada https://www.pc-canada.com/item/100-100000061WOF.html?utm_source=pcpartpicker&utm_medium=affiliate&utm_campaign=pcpartpicker but I saw it is in backorder. I don't know what that means. If I backorder, is it sure that they are gonna restock and if the price go up after I ordered, will it go up for me too? Thanks

Backorder means that they don't have any in stock right now, but will have some coming, and you will get the item.
I'm not sure about price variations.

[Padblaze]

Just now, Slottr said:

You get put on a list and they work through that list when stock arrives

Thanks but what about the prices, if I already ordered at a XXX price and then the price go to YYY, will I pay YYY or XXX?

[Slottr]

Just now, Padblaze said:

Thanks but what about the prices, if I already ordered at a XXX price and then the price go to YYY, will I pay YYY or XXX?

Edited my reply, it's variable but I would put more odds on keeping the price you ordered at

[Padblaze]

Just now, Slottr said:

Edited my reply, it's variable but I would put more odds on keeping the price you ordered at

Alright so how do I check if they change the price or no, are they telling it in their website?

[Slottr]

Just now, Padblaze said:

Alright so how do I check if they change the price or no, are they telling it in their website?

You'd have to see when they contact you about availability

[Padblaze]

2 minutes ago, Slottr said:

You'd have to see when they contact you about availability

Alright thanks for the answer

[Exidor]

Well it is illegal for them to charge you more for the product. As you already signed a contract by paying them money. So changing a signed contract is basically illegal.

They could cancel your order and fully refund you. That is sort of a grey area.... They did commit to providing you with a product but there are no penalties for not delivering in that contract. If it was a BtoB transaction you could probably sue for damages if they do not deliver but for a consumer product.....

There is only the acting in good faith thing. If they pull that off to often they would probably have a class-action lawsuit on their ass so they generally try to deliver at the price you paid.

[Padblaze]

3 minutes ago, Exidor said:

Well it is illegal for them to charge you more for the product. As you already signed a contract by paying them money. So changing a signed contract is basically illegal.

They could cancel your order and fully refund you. That is sort of a grey area.... They did commit to providing you with a product but there are no penalties for not delivering in that contract. If it was a BtoB transaction you could probably sue for damages if they do not deliver but for a consumer product.....

There is only the acting in good faith thing. If they pull that off to often they can would have a class-action lawsuit on their ass so they generally try to deliver at the price you paid.

Thanks for your time, I think I understood now

[Dedayog]

5 minutes ago, Padblaze said:

Thanks for your time, I think I understood now

Yes, when an item is on backorder... it means they had stock or were counting on stock when you bought the concept of an item (people don't always realize they don't buy the item directly).

 

They got to the point of fulfilling your order (read: sending you the item) and realized their stock count was wrong or they didn't get a shipment in as they had scheduled.

 

Now they notify you that you're on dreaded backorder.

 

When they get stock, they'll send you one.  No price increase, no bullshit.  Just waiting.

 

Happens the world over, dealt with it dozens of times.  No big deal, really.

[danomicar]

17 minutes ago, Exidor said:

Well it is illegal for them to charge you more for the product. As you already signed a contract by paying them money. So changing a signed contract is basically illegal.

They could cancel your order and fully refund you. That is sort of a grey area.... They did commit to providing you with a product but there are no penalties for not delivering in that contract. If it was a BtoB transaction you could probably sue for damages if they do not deliver but for a consumer product.....

There is only the acting in good faith thing. If they pull that off to often they would probably have a class-action lawsuit on their ass so they generally try to deliver at the price you paid.

Want to clarify it's not illegal for them to charge more for the product. Worst case they could cancel the order and refund OP. But I don't believe any of that would be grounds for a lawsuit. If I were the customer in this case, I would certainly be giving my money to another company. 

 

Bottom line, if OP has already placed an order & paid, then they should be expecting to receive the product once it is restocked with the retailer.

[Padblaze]

4 minutes ago, danomicar said:

Want to clarify it's not illegal for them to charge more for the product. Worst case they could cancel the order and refund OP. But I don't believe any of that would be grounds for a lawsuit. If I were the customer in this case, I would certainly be giving my money to another company. 

 

Bottom line, if OP has already placed an order & paid, then they should be expecting to receive the product once it is restocked with the retailer.

Alright, thanks

[Exidor]

30 minutes ago, danomicar said:

Want to clarify it's not illegal for them to charge more for the product. Worst case they could cancel the order and refund OP. But I don't believe any of that would be grounds for a lawsuit. If I were the customer in this case, I would certainly be giving my money to another company. 

 

Bottom line, if OP has already placed an order & paid, then they should be expecting to receive the product once it is restocked with the retailer.

In the context of a preorder it is.

Maybe you misunderstood me I mean charge more in the context of charging more after already having sold the product to the customer. And then demanding additional payment when they receive the product. Unless those additional charges were explicitly explained to the customer when he first bought the product through a preorder that would be illegal.

They could cancel the order and fully refund the customer that is a grey area....

 

And yes it would absolutely be grounds for a lawsuit. As soon as they take your money they sign a contract with you. If they refuse to deliver and you can prove that damages occurred. Easy as a business for instance no rawmaterial delivery you can not produce your goods. Same goes for a private person they did not deliver something they committed to delivering in theory you can sue them if you can prove damages. But that is very unlikely and preorders usually have no fixed delivery date.

But in any contract there is the acting in good faith clause. So if they take a lot of orders and then start cancelling all the orders offering all the customers to pay more to buy an alternative product lets say not an Asus card but Gigabit card. Then the customers can band together and start a lawsuit saying that this was a bait and switch.

Even not delivering systemically and cancelling could be argued that they are not acting in good faith. By taking your money for 2 months or more they could be using your money to fund their business transactions. As there is minimum interest defined by law. So you could argue that they used you as a bank to fund their business without paying you any interest.

They would have to prove that it was out of their hands and they did everything they could to ensure delivery in good faith.

 

Yes as a single person those lawsuits are unlikely but if they do that systematically and customers band together trust me they will have a legal case on their ass.

And if the country where this is happening has a strong consumer protection organisation chances are the state would even fund this legal action.

 

 

The law has several principals that are vague but would apply in this situation.

Acting in good faith. And I am sure their contracts are not precisely worded.

Payment is proof of contract so if you can proof payment you can proof a contract.

A sales contract is defined by law. And it is defined what can be changed and amended. And if the contract goes against the law it would be void.

The law in theory protects the weaker party eg. in this case the consumer. This is why we have things like consumer protection agencies. 

[WalkerYYJ]

Any competent retailer is going to have a Ts&Cs page:

https://www.pc-canada.com/p/care/terms.asp