Performance issues Ryzen 5900x

[Infinzxt]

I just built this system, everything was working fine yesterday even in games. Today I was just watching youtube and decided to open a game. The performance was very bad, so I opened control panel. Turns out the system is running at 0.6 GHz. idk what to do, control pannel isn't showing thermals and neither is hwmonitor. I can barely even make this post. Help

[Convictions]

Can you see temps in bios? 

[thelittleidot]

Did you over clock the cache? Here I'm running at 4.4 ghz and I have only changed the clock multiplier and voltage.  You might also have some software causing it.

[Infinzxt]

1 minute ago, untrustworthy said:

Did you over clock the cache? Here I'm running at 4.4 ghz and I have only changed the clock multiplier and voltage.  You might also have some software causing it.

I haven't done any oc

[thelittleidot]

Just now, Infinzxt said:

I haven't done any oc

Well I'm leaning to software, do you have any AMD processor software installed? Maybe something screwed up in there.

[Infinzxt]

On 1/8/2021 at 7:45 PM, Convictions said:

Can you see temps in bios? 

I have a Samsung 980 pro, the pc boots before my keyboard is on. It wasn't like that yesterday but now windows is up before my kb lights up

 

Ok so I restarted the system and now it's fine running at 4 ghz. I still want to know why it's doing this though

[thelittleidot]

Just now, Infinzxt said:

I have a Samsung 980 pro, the pc boots before my keyboard is on. It wasn't like that yesterday but now windows is up before my kb lights up

There might be a problem with your Bios! That might mean that windows is initializing the keyboard but the BIOS is not which is making me feel like it is most definitely a software problem.

[Infinzxt]

5 minutes ago, Convictions said:

Can you see temps in bios? 

I got ryzen master open

[Infinzxt]

1 minute ago, untrustworthy said:

There might be a problem with your Bios! That might mean that windows is initializing the keyboard but the BIOS is not which is making me feel like it is most definitely a software problem.

Yes, I restarted it and now its running fine at 4 GHz. What could cause this? Temps were fine

[Convictions]

Yeah... 90 is high, but not .6 GHz high 

[thelittleidot]

1 minute ago, Infinzxt said:

Yes, I restarted it and now its running fine at 4 GHz. What could cause this? Temps were fine

Im still leaning towards the bios having an issue, can you send me the bios revision and mobo model?

[Infinzxt]

On 1/8/2021 at 7:53 PM, Convictions said:

Yeah... 90 is high, but not .6 GHz high 

I feel like the 90 is just there to tell you the max temp it can go. It started fine after a restart 

To clarify, i'm now running at 4 Ghz just fine after I tried to restart and go into the bios but I still wonder what caused it to drop to 0.6 in the first place

On 1/8/2021 at 7:54 PM, untrustworthy said:

Im still leaning towards the bios having an issue, can you send me the bios revision and mobo model?

what would my bios revision be? I'm running a Gigabyte 570x i motherboard. I did mirror my current drive from my old intel based machine, if thats any help. I didn't personally install the bios. I actually ended up taking this to a pc store after it was built because it wouldn't boot from a psu issue, and they went ahead and did that.

[thelittleidot]

Just now, Infinzxt said:

what would my bios revision be? I'm running a Gigabyte 570x i motherboard. I did mirror my current drive from my old intel based machine, if thats any help. I didn't personally install the bios. I actually ended up taking this to a pc store after it was built because it wouldn't boot from a psu issue, and they went ahead and did that.

Well Im not sure what to do, this is very confusing... 

 

Just now, Infinzxt said:

To clarify, i'm now running at 4 Ghz just fine after I tried to restart and go into the bios but I still wonder what caused it to drop to 0.6 in the first place

It might have just been a temporary software issue.

 

Don't stop at this but if it keeps working don't worry about it.

[Infinzxt]

If anyone else comes across this I'll clarify the latest. My previous system was an intel system. I mirrored over my old drive to the new one so I didn't loose anything. After building, a psu issue took me to a pc store to fix it, where they ended up installing the bios as well. I am on an X570 i motherboard. It randomly dropped to 0.6 Ghz earlier but after two restarts it went back to normal. I got temperatures open and it was sitting at 40c. Before the issue I was just browsing the web, and the game I opened that brought the issue to my attention was not at all intense, so I highly doubt it was temperature based. If anyone has any ideas that would be great. Thank you for the help

[thelittleidot]

On 1/8/2021 at 11:05 PM, Infinzxt said:

If anyone else comes across this I'll clarify the latest. My previous system was an intel system. I mirrored over my old drive to the new one so I didn't loose anything. After building, a psu issue took me to a pc store to fix it, where they ended up installing the bios as well. I am on an X570 i motherboard. It randomly dropped to 0.6 Ghz earlier but after two restarts it went back to normal. I got temperatures open and it was sitting at 40c. Before the issue I was just browsing the web, and the game I opened that brought the issue to my attention was not at all intense, so I highly doubt it was temperature based. If anyone has any ideas that would be great. Thank you for the help

Yeah, its been a while, you might have had fast boot enabled in the bios first of all, that would have explained the keyboard. X570 boards (from experience) are kind of glitchy so maybe it's just the chipset. If it works fine now I doubt it's a real issue.