Motherboard or CPU issues

[Reed Green]

RED DENOTES UPDATE:

After narrowing down my untested parts to the motherboard and CPU I used a working Dell Optiplex with an i3-8100 to test my parts. To my understanding these should be cross compatible, however when I put my CPU in the dell the power light flashes and the fans spin for a second before turning off, putting the Dell CPU in my motherboard causes the CPU debug light to come on. I could at least acess the bios using my parts together. If it was one or the other I would know the issue but both makes me wonder if Dell is blocking something?

After turning my PC on I received multiple blue screens followed by many restarts. This was solved by turning off XMP and setting DRAM speed to auto. Upon reaching my desktop I received a notification that my D drive was corrupt and required a restart. I restarted the PC and the BIOs does an Automatic repair loads for a second and restarts over and over. I powered off the PC and disconnected the Hard drives in RAID 1 as drive D but the problem persists. The MSI EZ debug flashes CPU, DRAM on restart and then solid VGA until it restarts again.

BIOS Version: E7B98IMS.1C0 Build Date 10/10/2020 Bios wiped

CPU: Intel Core i7-9700K 3.6 GHz 8-Core Processor 
CPU Cooler: Deepcool GAMMAXX 400 V2 64.5 CFM CPU Cooler 
Motherboard: MSI Z390-A PRO ATX LGA1151 Motherboard  
Memory: Team T-FORCE VULCAN Z 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory 
Storage: Western Digital Blue SN550 1 TB M.2-2280 NVME Solid State Drive  
Storage: Western Digital Blue 2 TB 3.5" 5400RPM Internal Hard Drive  
Storage: Western Digital Blue 2 TB 3.5" 5400RPM Internal Hard Drive  
Power Supply: Corsair CV 550 W 80+ Bronze Certified ATX Power Supply 
Operating System: Microsoft Windows 10 Pro 64-bit  

[Akolyte]

You could try booting with only one RAM stick in, and if the problem persists, alternative and try boot only with the other.   

 

It could potentially be OS corruption, is there anyway you're able to make a Linux USB of some distro like Ubuntu and boot up from that.  If you can I can help you with some commands to see if everything looks ok on your disks provided their in a hardware RAID 1.  

 

You could also try booting up with only your OS disk attached. 

 

Personally, if I had to guess what was wrong it sounds like you've got faulty RAM.  But a lot of things can seem like Faulty RAM.   You could try and update your BIOS but that most likely won't resolve your issue. 

 

You could also try and contact the vendor (MSI) and ask them for assistance if you can't find out what's wrong - the only problem with this is support is pretty rubbish with consumer hardware unless you have a support contract with the vendor. 

 

Let me know if any of the above works. 

 

 

 

[Reed Green]

1 hour ago, Akolyte said:

You could try booting with only one RAM stick in, and if the problem persists, alternative and try boot only with the other.

Did not work... I might be able to borrow a stick of RAM tomorrow, also i probably shouldn't have said it restarts... the fans never stop, the bios comes up auto repairs, monitor says no signal, repeat EDIT: I cannot get a spare stick of RAM however a friend will test mine for me 

 

1 hour ago, Akolyte said:

It could potentially be OS corruption, is there anyway you're able to make a Linux USB of some distro like Ubuntu and boot up from that.  If you can I can help you with some commands to see if everything looks ok on your disks provided their in a hardware RAID 1

Possibly?? the RAID was done through the bios and since I haven't used it yet I just unraided them before disconnecting them from the pc (same issue before and after and wiping the data) Since I had nothing on them It was worth a shot in my mind.

 

1 hour ago, Akolyte said:

You could also try booting up with only your OS disk attached. 

Do you mean a USB with a fresh windows or only my boot drive? If it is the latter then that has already been the case.

[Akolyte]

11 minutes ago, Reed Green said:

Did not work... I might be able to borrow a stick of RAM tomorrow, also i probably shouldn't have said it restarts... the fans never stop, the bios comes up auto repairs, monitor says no signal, repeat

 

Possibly?? the RAID was done through the bios and since I haven't used it yet I just unraided them before disconnecting them from the pc (same issue before and after and wiping the data) Since I had nothing on them It was worth a shot in my mind.

 

Do you mean a USB with a fresh windows or only my boot drive? If it is the latter then that has already been the case.

Could also be a graphics driver issue then.  Once again pointing toward a Windows issue, which is good.  

 

If you did it through the BIOS then it will be a hardware raid. 

 

Follow the steps in the article below and let me know how it works out. 

 

Recovery options in Windows 10 (microsoft.com)  - Expand the "Use installation media to restore your PC" section and follow that.  If you can't restore from a restore point, try and reset Windows and preserve your files. 

 

Otherwise you may need to backup your data and reinstall Windows. 

[Reed Green]

On 1/7/2021 at 11:00 PM, Akolyte said:

Follow the steps in the article below and let me know how it works out. 

It did the same thing as before but then I messed with the boot order and it blue screened. Assuming our next step is to reinstall windows should I just plug back in one of my hard drives and use it to boot from, and/or should I remove my M.2? 

 

The RAM does work in another computer.

[Reed Green]

@Akolyte

With everything disconnected except for a blank hard drive and an USB I now see the windows logo for a little bit before it blue screens

[Convictions]

46 minutes ago, Reed Green said:

@Akolyte

With everything disconnected except for a blank hard drive and an USB I now see the windows logo for a little bit before it blue screens

That definitely sounds like a hardware issue. Have you been able to test out a different stick of memory yet?

 

Also, have you tried plugging your monitor into your motherboard instead of your GPU? If doing this fixes the issue, then there's probably something wrong with either the way your GPU is installed or with the GPU itself.

 

If you've tried using integrated graphics and haven't gotten another ram stick yet (or if you have, and it didn't help), then you can try re-seating everything -- CPU, GPU, and RAM, and seeing if that fixes the problem.

 

[Reed Green]

1 hour ago, Convictions said:

That definitely sounds like a hardware issue. Have you been able to test out a different stick of memory yet?

 

Also, have you tried plugging your monitor into your motherboard instead of your GPU? If doing this fixes the issue, then there's probably something wrong with either the way your GPU is installed or with the GPU itself.

 

If you've tried using integrated graphics and haven't gotten another ram stick yet (or if you have, and it didn't help), then you can try re-seating everything -- CPU, GPU, and RAM, and seeing if that fixes the problem.

 

The more and more I try it seems like the M.2 is the issue, while I have not tried different ram in my system my ram works in known good systems. I do not have a GPU only integrated graphics which I have tried both the VGA and display ports on the MB. I will try resetting the CPU since it is the only thing that hasn't been yet and I initially thought the igpu was the issue

[Reed Green]

Re seated the CPU and I am back to my original issue. I think the M.2 is bad and that I am doing something wrong when trying to install Windows on my hard drive causing it to blue screen.  

[Reed Green]

I believe I have found the cause of the problem to be not only the M.2 but also my hard drives that where previously in RAID 1 as such I am going to attempt to reformat the drives tomorrow on a different PC. Beyond that the only thing I can think of is the motherboard itself however if anyone else has any other suggestions I am open and willing to try them.

[Reed Green]

It has occurred to me that I should have doubled checked the bios on the Dell and re-updated the Bios on my motherboard so I will do that and get back by Monday night.