Cinebench R23 Refusing to Open Anyone have any ideas to fix this?

[CommanderAlex]

Hey guys, so I've been trying to run Cinebench R23 on my computer. I download the installer and extract the zip files to a new location on my hard drive. I open the folder and left click on "Cinebench" application and it starts to load, then it stops and nothing comes up, no UI or anything in Task Manager showing it in background. I've tried to uninstall this multiple times, cleared CMOS thinking maybe this would do something after upgrading my CPU a couple months ago. I have Cinebench R15 and Cinebench R20 installed and they work perfectly fine. I've tried uninstalling those two as well, and it still does not open, even uninstallnig and installing again. Anyone have any ideas what is going on? 

 

My specs are as listed below:

CPU: i9-10980XE

RAM: 64GB DDR4-3600 CL18 (had 3200 CL16 and did not work with those memory modules themselves as well) 

GPU: MSI RTX 2080 Gaming X Trio

MOBO: MSI X299 Gaming Pro Carbon AC

SSD: Samsung 970 1TB

HDD: 2x WD Blue 1TB drives

PSU: EVGA P2 850W. 

OS: Windows 10 Home 10.019042 Build 19042 

All drivers are currently up to date with NVIDIA drivers on 457.51 

 

Now I did have an issue with Nvidia Control Panel under Manage 3D settings for programs where the control panel would close after searching for programs installed on my PC. Turns out it was Heaven Benchmark causing this issue and I uninstalled that as well, which made the control panel work as intended without any issues. I even DDUed my drivers probably 5 times for this. 

 

I do have Cinebench R23 on my laptop (MSI GS66 Stealth) and that works perfect and opens up and can run it, but not my desktop. 

[CommanderAlex]

Bump.

[CommanderAlex]

UPDATE: 

 

I decided to boot into Safe Mode (Option 4) on advanced startup and tried to run Cinebench R15/R20/R23 to see if they opened and they actually did... so this lead me to believe it is caused by a driver or a background process (application). Rebooted into normal Windows 10 and tried running the program, with each succeeding failure to close another background application I have enabled at startup. 

 

I hit the nail on the head and the issue is with MSI Afterburner and RTSS. After end tasking both applications, the program opens up as normal on the computer. 

[Raizz]

On 12/12/2020 at 7:42 AM, CommanderAlex said:

UPDATE: 

 

I decided to boot into Safe Mode (Option 4) on advanced startup and tried to run Cinebench R15/R20/R23 to see if they opened and they actually did... so this lead me to believe it is caused by a driver or a background process (application). Rebooted into normal Windows 10 and tried running the program, with each succeeding failure to close another background application I have enabled at startup. 

 

I hit the nail on the head and the issue is with MSI Afterburner and RTSS. After end tasking both applications, the program opens up as normal on the computer. 

Unfortunately this didn't work for me :(

[CommanderAlex]

2 hours ago, Raizz said:

Unfortunately this didn't work for me

Man this is an old thread...I don't even have these system specifications anymore. 

 

Check other background applications to see if they are interfering with the startup of the program.