Gpu crash

[Elitemachine]

Hello i have a weird issue with my computer, i can play games for a very long time without a problem and i can surf the internet without the problem but sometimes in games moslty when its under high pressure then pop black screen, windows make the sound like an USB is removed and the screen gets no signal. Temps are all fine so its not that, and i have tried to fix the drivers and it didn't help nor reinstalling windows then it only halped a little while.

anyone who have had something simular?

 

Spec: Amd Ryzen 7 3700x

Gtx 980 evga 4Gb

4Tb HDD

250Gb m.2SSD

PSU aerocool 650w

8Gb Ram

[ObsidianAura]

I had the same issues and i was using NZXT CAM software to log temperatures and it was saying everything was fine. In the end I replaced the thermalpaste anyway and the problem went away. 

It could be your temps aren't being logged correctly perhaps.

[Elitemachine]

1 minute ago, ObsidianAura said:

I had the same issues and i was using NZXT CAM software to log temperatures and it was saying everything was fine. In the end I replaced the thermalpaste anyway and the problem went away. 

It could be your temps aren't being logged correctly perhaps.

Sounds possible but should i change te paste on both Gpu and Cpu or just Cpu?

[ObsidianAura]

1 minute ago, Elitemachine said:

Sounds possible but should i change te paste on both Gpu and Cpu or just Cpu?

Sorry I thought the GPU was implied. It's the GPU that is having issues so start there

 

[boggy77]

18 minutes ago, Elitemachine said:

Temps are all fine so its not that,

are you sure? how are you monitoring the temps? what temps are you getting?

 

18 minutes ago, Elitemachine said:

PSU aerocool 650w

which model and how old?

[Elitemachine]

34 minutes ago, ObsidianAura said:

Sorry I thought the GPU was implied. It's the GPU that is having issues so start there

 

Thank u so much i will order the cooling paste now directly and try

[Elitemachine]

47 minutes ago, boggy77 said:

are you sure? how are you monitoring the temps? what temps are you getting?

 

which model and how old?

Im using MSI Afterburn andi get like 75-80c under real heavy loads in games.

its a brand new PSU aerocool 650w

[boggy77]

1 minute ago, Elitemachine said:

Im using MSI Afterburn andi get like 75-80c under real heavy loads in games.

its a brand new PSU aerocool 650w

there are many aerocool models ranging from good to very bad. can you take a photo of its label showing the model and the amperages for each voltage line?

[Elitemachine]

3 minutes ago, boggy77 said:

there are many aerocool models ranging from good to very bad. can you take a photo of its label showing the model and the amperages for each voltage line?

Absolutly here.

[boggy77]

19 minutes ago, Elitemachine said:

Absolutly here.

it's not great, but it shouldn't cause crashes, especially if new.

[Elitemachine]

1 minute ago, boggy77 said:

it's not great, but it shouldn't cause crashes, especially if new.

right thats what i was thinking as well, i mean its not the best but it should be enough.

[boggy77]

11 minutes ago, Elitemachine said:

right thats what i was thinking as well, i mean its not the best but it should be enough.

maybe it's just the gpu. it's quite old

[Elitemachine]

10 minutes ago, boggy77 said:

maybe it's just the gpu. it's quite old

maybe i just noticed that under heavy load only one of the two fans are spinnig so maybe its just old.

[boggy77]

3 minutes ago, Elitemachine said:

maybe i just noticed that under heavy load only one of the two fans are spinnig so maybe its just old.

try to play with the fan curve in msi afterburner, see if you can get both fan to work at some rpm and then set it fixed so that both fans work all the time

[Elitemachine]

12 minutes ago, boggy77 said:

try to play with the fan curve in msi afterburner, see if you can get both fan to work at some rpm and then set it fixed so that both fans work all the time

I tried to pusch it to 100 and still only one is going. the other one is more lagging or howi should say.?

[boggy77]

3 minutes ago, Elitemachine said:

I tried to pusch it to 100 and still only one is going. the other one is more lagging or howi should say.?

is there any frequency that both fans work? maybe worth taking the gpu out and trying to clean it see if the fan spins if you push it with your hand. most likely it's a dead fan, which isn't that difficult to fix

[Elitemachine]

22 minutes ago, boggy77 said:

is there any frequency that both fans work? maybe worth taking the gpu out and trying to clean it see if the fan spins if you push it with your hand. most likely it's a dead fan, which isn't that difficult to fix

It really trys to spin no matter really the frequency, i have take it out and clean it, sometimes it spins a couple on times but then stops.