One ram stick not getting detected

[Faust1nho]

I got a new pc few days ago and i wanted to put ram frequency to 3200 but it didnt work and i had to go back to 2133. Then I tried doing 2666 and it worked. After that I tried to use 2933 and the pc wouln't give any signal the fans would start spinning and rbg would turn on. I took out the cmos battery and the pc would start giving me beep codes. So I tried to turn the pc on with one ram stick at the time and one of the sticks worked but when i put the other one it would say no signal or bios wouldn't recognise 2nd ram stick. And now only one of the ram sticks is being detected so I don't know what is the problem so please help.

pc spechs:

cpu: ryzen 5 2600

mobo: Asus tuf gaming b450m- plus gaming 

gpu: rx 5600xt

ram: G.skill aegis 3200mhz 2x8

[CommanderAlex]

Can you test the 2nd stick that is giving you problems in another system or a friends PC? 

[Guest]

Is your RAM installed in the correct slots?

[Faust1nho]

6 minutes ago, CommanderAlex said:

Can you test the 2nd stick that is giving you problems in another system or a friends PC? 

me and my friend are thinking about that

[Faust1nho]

6 minutes ago, alabistyr said:

Is your RAM installed in the correct slots?

yes it is

 

[CommanderAlex]

1 hour ago, Faust1nho said:

me and my friend are thinking about that

That's the only other option I would think of to see if this RAM stick is indeed the problem you are having. 

[Faust1nho]

1 minute ago, CommanderAlex said:

That's the only other option I would think of to see if this RAM stick is indeed the problem you are having. 

Ye I'll go to a specialist if it won't help I'll do that

 

[Faust1nho]

1 hour ago, CommanderAlex said:

That's the only other option I would think of to see if this RAM stick is indeed the problem you are having. 

I tried to put the 2nd ram stick in my pc just different slot( I changed my ram sticks different places) that 2nd ram stick isn't being detected. Does that mean its broken?

p.s I'll go put it in my friends pc tomorrow.

[CommanderAlex]

Just now, Faust1nho said:

I tried to put the 2nd ram stick in my pc just different slot( I changed my ram sticks different places) that 2nd ram stick isn't being detected. Does that mean its broken?

p.s I'll go put it in my friends pc tomorrow.

There is a possibility of that RAM module no longer working. How did you set the frequencies (manually?) and did you adjust the voltages of the RAM?

[Faust1nho]

2 minutes ago, CommanderAlex said:

There is a possibility of that RAM module no longer working. How did you set the frequencies (manually?) and did you adjust the voltages of the RAM?

I've just turned on the D.O.C.P and it turned everything how it should be. Then when i saved and restarded bios said to change it back. I did it again but changed frequency to 2666 and it worked I went back to bios and changed it to 2933. Then i saved and  pc turned off. I had to take cmos battery out. I put one of my ram sticks in and it worked but when i put my other ram stick it doesn't get detected. I changed their places 2nd ram stick doesn't get detected.

[CommanderAlex]

29 minutes ago, Faust1nho said:

I've just turned on the D.O.C.P and it turned everything how it should be. Then when i saved and restarded bios said to change it back. I did it again but changed frequency to 2666 and it worked I went back to bios and changed it to 2933. Then i saved and  pc turned off. I had to take cmos battery out. I put one of my ram sticks in and it worked but when i put my other ram stick it doesn't get detected. I changed their places 2nd ram stick doesn't get detected.

Sounds as if the RAM stick is defective or broken. 

[Faust1nho]

1 hour ago, CommanderAlex said:

Sounds as if the RAM stick is defective or broken. 

Yeah I think that it is. Well I'll go try to put it into my friends pc tomorrow and if it doesn't work I'll go refund it.

 

 

[Faust1nho]

On 11/26/2020 at 6:56 PM, CommanderAlex said:

Sounds as if the RAM stick is defective or broken. 

So hello again. That ram stick was broken and I refunded it. Should I try changing the frequency now? Im kinda scared that it will break again.

[CommanderAlex]

2 hours ago, Faust1nho said:

So hello again. That ram stick was broken and I refunded it. Should I try changing the frequency now? Im kinda scared that it will break again.

Can you just try using the DOCP profile instead of adjusting them manually? 

[DoctorNick]

On 11/26/2020 at 2:17 PM, alabistyr said:

Is your RAM installed in the correct slots?

A2 B2 that is

[Faust1nho]

18 hours ago, DoctorNick said:

A2 B2 that is

yes

[Faust1nho]

18 hours ago, CommanderAlex said:

Can you just try using the DOCP profile instead of adjusting them manually? 

Thats what I did the last time bios was telling me to turn it off. 

[CommanderAlex]

On 12/2/2020 at 4:11 AM, Faust1nho said:

So hello again. That ram stick was broken and I refunded it. Should I try changing the frequency now? Im kinda scared that it will break again.

 

5 hours ago, Faust1nho said:

Thats what I did the last time bios was telling me to turn it off. 

So these are two separate sticks and not a kit? BIOS should still try out the DOCP profile after saving and booting a couple time to see if the RAM will be compatible or not. Otherwise, it would completely fail and set them back to stock JEDEC specs.

[Faust1nho]

On 12/3/2020 at 2:09 PM, CommanderAlex said:

 

So these are two separate sticks and not a kit? BIOS should still try out the DOCP profile after saving and booting a couple time to see if the RAM will be compatible or not. Otherwise, it would completely fail and set them back to stock JEDEC specs.

So hello again. I haven't tried to change the frequency yet. So if I try to change the frequency and if bios asks be to restart it I should just wait?

 

[CommanderAlex]

1 hour ago, Faust1nho said:

So hello again. I haven't tried to change the frequency yet. So if I try to change the frequency and if bios asks be to restart it I should just wait?

 

Well you should restart and wait for the system to boot (it can take multiple boots before getting the correct settings that is friendly with the BIOS). 

[Faust1nho]

51 minutes ago, CommanderAlex said:

Well you should restart and wait for the system to boot (it can take multiple boots before getting the correct settings that is friendly with the BIOS). 

I tried booting it second time last time and it was black screen

I think ill try making it to 2666 and then to 3200

 

[Faust1nho]

7 minutes ago, Faust1nho said:

 

10 minutes ago, Faust1nho said:

I tried booting it second time last time and it was black screen

I think ill try making it to 2666 and then to 3200

 

tried changing ram frequency and this happened. 

 

[Faust1nho]

On 12/9/2020 at 1:30 PM, CommanderAlex said:

Well you should restart and wait for the system to boot (it can take multiple boots before getting the correct settings that is friendly with the BIOS). 

It boots into safe mode.