Help my gpu live

[CharlieThe1st]

Hi I'm Charlie(not my real name)

I was wondering what is my problem with my gpu I contact linus media group and brought me here

well I'm in the philippines sorry if my english are wrong sometimes.

So lets get to the topic , I install a new gpu second hand in my pc while im installing the driver gpu my pc turns off what do you think is broken 

I have 80+ bronze 900watts tho but low spec pc sad lyf 

ty for the assistance                       love you guys.

 

[CharlieThe1st]

r7 370 is my gpu 

Core  2 quad 9650 

4gb ram ddr3

g41 msi mobo

 

[Letgomyleghoe]

full list of pc specs and the driver you were installing?

 

oops nvm, what driver where you installing?

[CharlieThe1st]

Just now, Letgomyleghoe said:

full list of pc specs and the driver you were installing?

 

oops nvm, what driver where you installing?

Adrenalin 2020 Edition 20.10.1 Optional

I tried to manual update the drivers like getting the location of the 1st installation and after that installation i cancel it, (you can check in the youtube how to manual it) and go  to the device manager update the display adapter using the file location i had and same issue, it turns off

ty for responding brother

[Rooked]

Your PC or your monitor? Is there any fan spinning in your PC?

[CharlieThe1st]

2 minutes ago, Rooked said:

Your PC or your monitor? Is there any fan spinning in your PC?

my pc turns off literally. all of it. btw ty for the concern

[Rooked]

Just now, CharlieThe1st said:

my pc turns off literally. all of it. btw ty for the concern

Can you turn it back on?

[DoctorNick]

Try with another power supply. When installing GPU drivers. GPU wil go from lagacy mode (not fully enabled) to highest clock speed. at that point your PC shut down

 

[CharlieThe1st]

1 minute ago, Rooked said:

Can you turn it back on?

ah yes but my gpu drivers is not installed still and i installed it again it will go over again and again

[CharlieThe1st]

2 minutes ago, DoctorNick said:

Try with another power supply. When installing GPU drivers. GPU wil go from lagacy mode (not fully enabled) to highest clock speed. at that point your PC shut down

 

i tried it another psu too 600watts and the bnew one that is 900watts

 

[Rooked]

1 minute ago, CharlieThe1st said:

ah yes but my gpu drivers is not installed still and i installed it again it will go over again and again

Then don't install the optional drivers, install the Adrenalin 2020 Edition 20.2.2 driver. It's the recommended one and should work fine with your GPU.

 

[CharlieThe1st]

Just now, Rooked said:

Then don't install the optional drivers, install the Adrenalin 2020 Edition 20.2.2 driver. It's the recommended one and should work fine with your GPU.

 

ok i will try it ty

[CharlieThe1st]

I manual installed the gpu in safe mode  it works sucessful but when i normal boot same  thinggs happen it will turn off I hope you guys fix it because I work hard to buy that gpu lol but true

[DoctorNick]

7 minutes ago, CharlieThe1st said:

I manual installed the gpu in safe mode  it works sucessful but when i normal boot same  thinggs happen it will turn off I hope you guys fix it because I work hard to buy that gpu lol but true

Is this a clean install of windows? If not, maybe try reinstalling windows? But it could also be PSU. Are you using any " molex to 6 pin " adaptors on that PSU?

[CharlieThe1st]

9 minutes ago, DoctorNick said:

Is this a clean install of windows? If not, maybe try reinstalling windows? But it could also be PSU. Are you using any " molex to 6 pin " adaptors on that PSU?

no adapters but i will try reinstalling i guess ty very much

[Rooked]

17 minutes ago, CharlieThe1st said:

I manual installed the gpu in safe mode  it works sucessful but when i normal boot same  thinggs happen it will turn off I hope you guys fix it because I work hard to buy that gpu lol but true

https://www.amd.com/en/support

Download the AMD Driver Auto Detect Tool then follow this:

https://www.amd.com/en/support/kb/faq/gpu-56#faq-AMD-Driver-Auto-Detect-Tool

Install recommended ones instead of optional ones.

 

If this doesn't work try updating Windows. Some Windows updates are needed for some GPU drivers to work.

[CharlieThe1st]

1 hour ago, Rooked said:

https://www.amd.com/en/support

Download the AMD Driver Auto Detect Tool then follow this:

https://www.amd.com/en/support/kb/faq/gpu-56#faq-AMD-Driver-Auto-Detect-Tool

Install recommended ones instead of optional ones.

 

If this doesn't work try updating Windows. Some Windows updates are needed for some GPU drivers to work.

same issue i just installed the recommended one

[CharlieThe1st]

I will try to reinstall windows or reformat my pc

[CharlieThe1st]

2 hours ago, DoctorNick said:

Is this a clean install of windows? If not, maybe try reinstalling windows? But it could also be PSU. Are you using any " molex to 6 pin " adaptors on that PSU?

well to be honest im living without task scheduler because it broke idk why and i will do reinstall windows as soon as possible

 

[CharlieThe1st]

I reinstall windows and same issue but in safe mode when i manual install the driver it is successful but when i normal boot it it keeps black.screenand turning off

Help pls me sad, why? because i save money to buy that gpu and its gone like bubble

[DoctorNick]

14 minutes ago, CharlieThe1st said:

I reinstall windows and same issue but in safe mode when i manual install the driver it is successful but when i normal boot it it keeps black.screenand turning off

Help pls me sad, why? because i save money to buy that gpu and its gone like bubble

Try another PSU

[CharlieThe1st]

4 minutes ago, DoctorNick said:

Try another PSU

i tried 2 times still doesnt work

[CharlieThe1st]

pls call gpu technician i have a feeling that my gpu is failing

[DoctorNick]

4 minutes ago, CharlieThe1st said:

pls call gpu technician i have a feeling that my gpu is failing

Might also be that the motherboard simply can't recognize that GPU. It's much newer than the motherboard. Have you tried GPU in other system?

[CharlieThe1st]

10 minutes ago, DoctorNick said:

Might also be that the motherboard simply can't recognize that GPU. It's much newer than the motherboard. Have you tried GPU in other system?

not yet but you gave me an idea and i like it ty