G502 Hero right click issues

[Budgetclocker]

About 3 months ago, I purchased a Logitech G502. I've recently been having some issues where the right click is inconsistent. For example, I might be holding down the right click, and it'll think that I just right clicked a lot. 

Any chance this can be fixed with contact cleaner/dielectric grease? I'd rather not reach out to Logitech because this is apparently a common G502 Hero problem. I'd rather not replace it this early, as I did pay $50 USD, and I'd expect more than 3 months out of a mouse like this.

[Slottr]

6 minutes ago, Budgetclocker said:

apparently a common G502 Hero problem. I'd rather not replace it this early, as I did pay $50 USD

RMA it. Logitech's turnaround is very quick.

[BlueChinchillaEatingDorito]

16 minutes ago, Budgetclocker said:

About 3 months ago, I purchased a Logitech G502. I've recently been having some issues where the right click is inconsistent. For example, I might be holding down the right click, and it'll think that I just right clicked a lot. 

Any chance this can be fixed with contact cleaner/dielectric grease? I'd rather not reach out to Logitech because this is apparently a common G502 Hero problem. I'd rather not replace it this early, as I did pay $50 USD, and I'd expect more than 3 months out of a mouse like this.

If you try to fix it yourself, you'll probably void your warranty if you're not absolutely careful. Just RMA it, that's the safest option for you. If it's a common problem, then it would be dealt with quickly. My G610 had the common volume wheel problem and the only reason why I didn't actually go for the swap was because it was discontinued and their replacement options weren't that great. You should easily get a replacement since the G502 is still in production. 

[Budgetclocker]

3 hours ago, BlueChinchillaEatingDorito said:

Just RMA it, that's the safest option for you.

Where would I go to RMA the product? Just asking because I've never had to RMA before thankfully, I'm a bit new to this.

[mousesnob]

Its common in the most common ones like the g502, g903 and g pro.

[Budgetclocker]

On 11/6/2020 at 9:47 AM, mousesnob said:

Its common in the most common ones like the g502, g903 and g pro.

If it's that common, could it be due to poor microswitch quality at Logitech?

[mousesnob]

14 hours ago, Budgetclocker said:

If it's that common, could it be due to poor microswitch quality at Logitech?

I think so, my g602 also has double click issues, so i think its always been a problem for them. Ive never encountered a double click issue on anything other than logitech mice.