Whea Uncorrectable Error crash

[XbiboX]

Hey guys,

Lately I have been getting those Whea Uncorrectable Error Crashes, and I dont know how to fix it or what the problem is.

 

My cpu isnt overclocked or overheating, 

My ram is working just fine ( i did the tests for it) 

 

does anyone know what to do or what it is ? 

 

 

[Helpful Tech Witch]

System Specs? THat is a error related to bad hardware, so can ]you reseat the CPU GPU memory and drives?

[DejaVoodoo]

A screen shot of the error would help

[XbiboX]

15 hours ago, HelpfulTechWizard said:

System Specs? THat is a error related to bad hardware, so can ]you reseat the CPU GPU memory and drives?

gtx 1060

i7 9700K

16GB ram

 

[XbiboX]

15 hours ago, DejaVoodoo said:

A screen shot of the error would help

just like I said the Whea Uncorrectable Error

[XbiboX]

anyone help ? 

[Tan3l6]

Lower the clocks of CPU and test it with for example OCCT

It also features monitoring.

Just use "small data set" in the cpu test.

[XbiboX]

btw it doesnt happen all the time , it usually happends randomly, i did this test for a minute, how long should i do it for  ?

[Tan3l6]

5 minutes ago, XbiboX said:

-pic-

btw it doesnt happen all the time , it usually happends randomly, i did this test for a minute, how long should i do it for  ?

If not wanting to wait for an hour, quarter or half an hour should usually show errors.

By the way, the core frequency dropped to 3600Mhz - how high are the temperatures? (Visible in OCCT monitor section)

[cr8tor]

Can you do some logging for us and share the log?

Run the system until it crashes if possible, that gives the most useful logs.

Otherwise let it run for 10 minutes or so while you use the system normally, play a game or whatever for a few minutes while it creates the log file.

I prefer HWiNFO if you can use it.

 

Download HWiNFO here - https://www.hwinfo.com/

 

How to create a log:
Open HWiNFO and in the bottom right there is an icon that looks like a spreadsheet with a green plus on it.
Click that button to start logging, the green plus will switch to a red X to let you know its saving data. 
It will also ask you for a file name and where to save it. I save them to my desktop, name it whatever you want.
Let it run for a few moments or until the machine locks up, resets, or does whatever its not supposed to do,
Then click the spreadsheet again so the red X turns back to a green +.
You now have a log file to share with us.

 

How to view the log file:
You can view the log using the GenericLogViewer addon here https://www.hwinfo.com/add-ons/
Download, extract, run GenericLogViewer.exe, click the open file button in the top right and point it to the log file you made above.
Use the dropdown in the upper right to choose which category to view 

[XbiboX]

34 minutes ago, Tan3l6 said:

If not wanting to wait for an hour, quarter or half an hour should usually show errors.

By the way, the core frequency dropped to 3600Mhz - how high are the temperatures? (Visible in OCCT monitor section)

it was max 68 degrees

[XbiboX]

19 minutes ago, cr8tor said:

Can you do some logging for us and share the log?

Run the system until it crashes if possible, that gives the most useful logs.

Otherwise let it run for 10 minutes or so while you use the system normally, play a game or whatever for a few minutes while it creates the log file.

I prefer HWiNFO if you can use it.

 

Download HWiNFO here - https://www.hwinfo.com/

 

How to create a log:
Open HWiNFO and in the bottom right there is an icon that looks like a spreadsheet with a green plus on it.
Click that button to start logging, the green plus will switch to a red X to let you know its saving data. 
It will also ask you for a file name and where to save it. I save them to my desktop, name it whatever you want.
Let it run for a few moments or until the machine locks up, resets, or does whatever its not supposed to do,
Then click the spreadsheet again so the red X turns back to a green +.
You now have a log file to share with us.

 

How to view the log file:
You can view the log using the GenericLogViewer addon here https://www.hwinfo.com/add-ons/
Download, extract, run GenericLogViewer.exe, click the open file button in the top right and point it to the log file you made above.
Use the dropdown in the upper right to choose which category to view 

where

[cr8tor]

When you open hwinfo choose the option for sensors only. (Forgot to included that above)

[XbiboX]

okay

 

[XbiboX]

so basically i should start this everyday, till it does the crash ? and then post it here , 

Becasue like i told you, it doesnt happen alot tho

[cr8tor]

2 minutes ago, XbiboX said:

so basically i should start this everyday, till it does the crash ? and then post it here , 

Becasue like i told you, it doesnt happen alot tho

You might run it for 5 minutes today and post it, maybe we can spot something now.

Ideally posting it after a crash is best.

Go ahead and post something from today and ill see if i can spot anything helpful.

[XbiboX]

test.CSV

[cr8tor]

I see a few items that look suspect but not enough to really comment.

I do see your CPU reports power limit exceeded at about the 14.30 mark, and its happening on all cores.

I think this is related, but its a normal function at times so its only suspect.

Can you start the log and run a benchmark utility to see what happens for us?

 

Otherwise we may have to wait and look at a log after a crash.

[XbiboX]

okay gimme a second

 

[XbiboX]

5 minutes ago, cr8tor said:

I see a few items that look suspect but not enough to really comment.

I do see your CPU reports power limit exceeded at about the 14.30 mark, and its happening on all cores.

I think this is related, but its a normal function at times so its only suspect.

Can you start the log and run a benchmark utility to see what happens for us?

 

Otherwise we may have to wait and look at a log after a crash.

 

cpu.CSV

[cr8tor]

huh, well all that looks ok.

 

Have you reseated the memory yet?

I would do that for sure, as well as the CPU if you are able and have thermal paste.

 

Otherwise try to get us a log when it crashes.

[XbiboX]

1 minute ago, cr8tor said:

huh, well all that looks ok.

 

Have you reseated the memory yet?

I would do that for sure, as well as the CPU if you are able and have thermal paste.

 

Otherwise try to get us a log when it crashes.

yes, I have done a reseat of my memory, i will do the cpu too,

Is there a way i can contact you on , because Like i said it only happens once in a while . and im sure you will not get a notification of this when i post it like in a week or so

[cr8tor]

8 minutes ago, XbiboX said:

Is there a way i can contact you on

Post your reply, i keep an eye out for older posts coming back.

But you are also welcome to message me directly to let me know you have replied.

I cant always get back here right away, but i wont leave you hanging.

[XbiboX]

On 10/25/2020 at 7:54 PM, cr8tor said:

Post your reply, i keep an eye out for older posts coming back.

But you are also welcome to message me directly to let me know you have replied.

I cant always get back here right away, but i wont leave you hanging.

 so its been a week I gues and it finally crashed, But now without a blue screen just a random restart 

 

the file in files here down below (hwinfo file )

 

okeyy.CSV

[XbiboX]

On 10/25/2020 at 7:54 PM, cr8tor said:

Post your reply, i keep an eye out for older posts coming back.

But you are also welcome to message me directly to let me know you have replied.

I cant always get back here right away, but i wont leave you hanging.

so hopefully u are still here  btw , I still havent reseated the cpu etc, because the cpu is  barerly 9 months old, the only thing that is starting to get old is the psu