So very confused

[Wildland_FF]

So, to start off with I have Comcast and live in the central US. I've had this same problem for a while now over 2 separate modems that I have gotten from Comcast. My wired connection to my PC can get super unstable at times, going from 250 down and 12 up to 2 down and 0.1 up. But at the same exact time both the 5ghz and 2.4 ghz can be perfectly stable. The 5ghz will be a very stable 150 down and 10 up and the 2.4ghz would be a stable 30 down and 8 up. I really just don't understand how one can be stable and fast at the same exact time as the other one sometimes failing to even get 0.2 down. 

 

The modem that I have from comcast is maybe a month old at this point and I have replaced all the ethernet cabling between it and my desktop. And the speeds are just as crappy when i plug my laptop in as well.

 

Any info or suggestions would be appreciated! 

[Donut417]

16 minutes ago, Wildland_FF said:

Any info or suggestions would be appreciated! 

Its probably defective. They basically just give you any piece of shit they have sitting on the shelf. Unless your paying for that special XFi gateway thingy. Just bare in mind that you can buy your OWN modem and bring it to Comcast. My family hasn't leased a modem from Comcast in like 5 years. But keep in mind that Comcast provides an Internet Gateway, meaning if you buy your own, you either need to buy a gateway OR buy a modem and a separate router. My only other suggestion is to call and bitch them out, they will send you the next POS they have sitting on the shelf.

No joke, we went thru probably 6 TV boxes in less than a year, when we had their TV service.