wacom tablet Need help on making my wacom tablet work...

[MoJoMax]

I was about to use my wacom tablet which is a CTL-471  

but the tablet won't work. i tried the usual 

changing usb ports, changing the cable. Nothing works 

i opened the tablet removing 4 screws revealing the flat board..

Smelled it for any burnt components Nothing smelled normal.

What could be the issue? not even windows giving the plugged in usb sound.

Does not appear on device manager...

Checked the micro usb port on the board, I saw that the side pins (which are 4) 

when i checked one of them where loose (not doing contact on the board) 

but i doubt that's issue because it's not data a connection it just there to hold the micro usb port on the board.

Just happened now...

 

[Moonzy]

does the tablet LED light up?

im not sure about your model, but does it dimm/get brighter when put you the pen on it?

 

drivers installed?

 

you can test the cable with a phone if you have a microusb phone

[MoJoMax]

7 minutes ago, Moonzy said:

does the tablet LED light up?

drivers installed?

 

 

Yes i have drivers installed on windows 10.

and also The light does not light up.

i hope for  a reply :)

[Moonzy]

2 minutes ago, MoJoMax said:

The light does not light up.

it's not receiving power/dead

 

check the cable with another device if possible

[MoJoMax]

20 minutes ago, MoJoMax said:

Smelled it for any burnt components Nothing smelled normal.

 

 

This was a typo, everything smelled normal. just forgot to put the: "."

[MoJoMax]

And also yes the cable works perfectly fine on a phone

[Moonzy]

14 minutes ago, MoJoMax said:

And also yes the cable works perfectly fine on a phone

remember to quote or mention when replying, else i wont know you replied @Moonzy

 

hmm... something is definitely off about your tablet then

might be broken

[MoJoMax]

@MoonzyIt was working perfectly fine a few days ago..

Well then that's a shame if it doesn't work. :(

[Moonzy]

1 minute ago, MoJoMax said:

@MoonzyIt was working perfectly fine a few days ago..

Well then that's a shame if it doesn't work. :(

did you move it or drop it?

 

afaik, LED should light up as long as it's receiving power

[MoJoMax]

@Moonzy Don't remember. But these kind of devices should not break for no reason?

Well, how i really don't leave it in one place maybe that's the reason but still not sure :(

[Moonzy]

Just now, MoJoMax said:

Don't remember.

i tested my CTL-490

the LED blinks when receiving power from my battery bank, solid white when connected to my PC but no driver running

the CTL-470 might be different though

 

1 minute ago, MoJoMax said:

But these kind of devices should not break for no reason?

how did you use it? for drawing or...?

[MoJoMax]

@Moonzy I really don't know how to draw, but i wanted it for flash animation..

 

[Moonzy]

Just now, MoJoMax said:

@Moonzy I really don't know how to draw, but i wanted it for flash animation..

is it still under warranty?

 

can i get a photo of the broken pin if possible?

1 hour ago, MoJoMax said:

when i checked one of them where loose (not doing contact on the board) 

 

[MoJoMax]

@Moonzy Ok.

About the warranty i don't know..

After a struggle getting a picture, here it is:

 

[Moonzy]

1 minute ago, MoJoMax said:

After a struggle getting a picture, here it is:

that's... fine if it's not making connection

it's just anchor point for the port

 

but if that's torn up, is the connection on the back of the port still working?

[MoJoMax]

1 minute ago, Moonzy said:

but if that's torn up, is the connection on the back of the port still working?

What do you mean by that? 

the data lines on the back of the micro usb port 

seem fine.

[Moonzy]

9 minutes ago, MoJoMax said:

What do you mean by that? 

the data lines on the back of the micro usb port 

seem fine.

mmm... then im out of idea, not too into board repairs

i doubt you have a multimeter too

[MoJoMax]

@Moonzy That's fine not a big deal if i won't work...