Jump to content

The Problem

While under load, my GPU will shut down, the screen will go black, and the rest of the system will continue operating. All of the fans turn up to 100% and the GPU will not come back on unless I restart the system. Once this happens it is not a guarantee that the GPU turns on reboot. Sometimes the system turns on right away, other times the system spins up, but the GPU fails to launch (GPU launch failure is noted on the motherboard when this happens). When I am able to get it back up and running and attempt to start another game, the same issue will just resurface. This has been happening since the 18th. Sometimes I can play for an hour, other times it fails the minute the game loads. I cannot detect any major temperature issues (not seen a spike over 80C on my GPU).  System continues to run without issue when not under load (watching Youtube, surfing the internet, etc).

 

The System - Built in April 2020 - All new parts

CPU - AMD Ryzen 5 3600x (using stock wraith cooler from he 3600x)

GPU - Nvidia RTX 2060 Super (Founders Edition)

PSU - EVGA SuperNOVA 550 GA, 80 Plus Gold

Motherboard - MSI B450 Tomohawk Max

RAM - x2 8g G Skill Ripjaw 3600mhz (16g total)

Storage - 1x 1TB Western Digital SSD & 1x  500GB Samsung 970 EVO

Case - Fractal Meshify C (4 fractal stock case fans + RGB light strips plugged into the MB)

 

Running Software

G Hub

Dragon Center

GeForce Experience

Battle net

Steam

Philips Hue Light Sync

 

What I Have Done

Suspecting heat, I have played with fan curves on my case fans, CPU and GPU...Not sure if there is some way that the fan curves are being overridden by one of the software I have open.

Checked for all available drivers via Dragon Center. Updated to date.

Checked for any Windows 10 Updates

Tried to reinstall Nvidia Drivers. When this didn't work, I installed old driver (new driver released the day before my issues began, 8/17/20). When old drivers didn't fix the issue, I updated to current again.

Suspecting possible power issue I used an online calculator to check my power usage, and getting quoted back ~350-400 at most.

 

Conclusion

I have no idea where to go from here for my issue...not sure if the problem is being caused by drivers, heat, power, faulty wire, part failure. I have not had any issues prior to 8/17/20. Any insight or support would be massively appreciated!!!

 

Thanks to the community in advance!

Link to comment
https://linustechtips.com/topic/1238362-please-help-gpu-black-screening/
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×