225% Battery

[Benm3]

My Computer says that the battery is at 225% and when I unplug the charger it turns off. Everything I have tried todo has not work such as 

updating the bios, uninstalling the driver, replacing the battery. If you can help me thank you. 

[bmx6454]

i would try either a linux live boot, or fresh windows 10 install to rule out software. if that doesn't help, my guess would be mobo.

[Benm3]

1 hour ago, Benm3 said:

 

 

39 minutes ago, bmx6454 said:

i would try either a linux live boot, or fresh windows 10 install to rule out software. if that doesn't help, my guess would be mobo.

What would I do after the linux live boot. 

[bmx6454]

7 hours ago, Benm3 said:

 

What would I do after the linux live boot. 

see if it charges normally.

[TetraSky]

This a laptop, correct? (could be a UPS connected to the PC afterall)

How old is it? (model and maker?)

What OS ? (If windows 10, is it updated to the latest update?)

Where did you get the replacement battery? (ebay? Amazon? Straight from the manufacturer?)

If you power it off, unplug it and try to boot the laptop, does it even attempt to boot at all or does it stay "dead" ?

 

 

If you want to try with Linux, you just need to download any distro, use Rufus and create a bootable USB drive with it. Then, boot onto it during POST. (when PC boots).

[Guest]

Try the following, its from a HP support post. Issue seems to be fairly common.

 

Quote

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon

 

[Benm3]

3 hours ago, TetraSky said:

This a laptop, correct? (could be a UPS connected to the PC afterall)

How old is it? (model and maker?)

What OS ? (If windows 10, is it updated to the latest update?)

Where did you get the replacement battery? (ebay? Amazon? Straight from the manufacturer?)

If you power it off, unplug it and try to boot the laptop, does it even attempt to boot at all or does it stay "dead" ?

 

 

If you want to try with Linux, you just need to download any distro, use Rufus and create a bootable USB drive with it. Then, boot onto it during POST. (when PC boots).

Yes it is a laptop it is a few years old windows 10 I will try Linux to see if that works