Why is my PC crashing?

[Mark-McG]

Hi all,

 

I recently finished my new RIG, Its a lot of power in a small case and Im very pleased with it but I'm having an annoying intermittent issue, specifically when gaming (Warzone).

 

When playing, on occasion the whole PC will freeze, die and then boot up again. It shows no error or notice about why this has happened. Could someone advise some logs or something I could check out?

 

Specs:

CPU: Ryzen 9 3900X

CPU Cooler: Corsair Hydro H80i

MoBo: ASUS ROG Crosshair VIII Impact X570

GPU: NVIDIA RTX2080 Super

RAM: 32GB Corsair DDR4 LPX 3600

Storage: 500GB Corsair MP600 SSD

Case: SUGO SG13B MINI-ITX

PSU: Corsair SF600

[Mateyyy]

You haven't mentioned what power supply you're using.

 

Are you running the latest BIOS and chipset drivers? Have you checked thermals (use HWiNFO64 or Ryzen Master)? Have you tried disabling the XMP/DOCP profile for your memory?

[Mark-McG]

3 minutes ago, Mateyyy said:

You haven't mentioned what power supply you're using.

 

Are you running the latest BIOS and chipset drivers? Have you checked thermals (use HWiNFO64 or Ryzen Master)? Have you tried disabling the XMP/DOCP profile for your memory?

Oops that was silly! I have added it above and for reference its a Corsair SF600.

 

I have looked at temps and the CPU temp occasionally goes into high 70s but I have been using core temp - perhaps that's not the best software to use?

 

I am using the latest bios and drivers and don't have DOCP on.

[5x5]

4 minutes ago, Mark-McG said:

Oops that was silly! I have added it above and for reference its a Corsair SF600.

 

I have looked at temps and the CPU temp occasionally goes into high 70s but I have been using core temp - perhaps that's not the best software to use?

 

I am using the latest bios and drivers and don't have DOCP on.

Corsair recalled all of their SFX power supplies. Check if yours is affected by the critical design issue that caused mass failure of SFX units.

[Mateyyy]

2 minutes ago, Mark-McG said:

Oops that was silly! I have added it above and for reference its a Corsair SF600.

 

I have looked at temps and the CPU temp occasionally goes into high 70s but I have been using core temp - perhaps that's not the best software to use?

 

I am using the latest bios and drivers and don't have DOCP on.

I'd check them with HWiNFO64 or Ryzen Master just to be sure, they tend to be the most accurate for Ryzen.

 

Try running Prime95 Large FFT, Linpack Xtreme and Memtest86 to test the stability of your CPU and memory. 

 

Also, several recent batches of Corsair's SF Platinum were recalled because of an issue that would appear in certain conditions. I'd look up the batch number of your PSU to make sure it's not one of the affected units.

[Mark-McG]

31 minutes ago, Mateyyy said:

I'd check them with HWiNFO64 or Ryzen Master just to be sure, they tend to be the most accurate for Ryzen.

 

Try running Prime95 Large FFT, Linpack Xtreme and Memtest86 to test the stability of your CPU and memory. 

 

Also, several recent batches of Corsair's SF Platinum were recalled because of an issue that would appear in certain conditions. I'd look up the batch number of your PSU to make sure it's not one of the affected units.

Looks like my batch number isn't affected by the recall so all good there. 

 

I will try running those stress tests

[Mark-McG]

@5x5

@Mateyyy

 

Hi both, Have been looking into the temps and while the CPU seems okay I notice the chipset temps in HWINFO64 are very high.

 

Playing warzone I notice the chipset is sitting at 89C sustained.. really surprised and confused - any thoughts on what could be causing thiis?