Need help! MSI Afterburner fan slider randomly not working

[Emiel255]

Hello,

 

I sometimes have a problem with MSI Afterburner where the manual and custom fan curve of my GPU don't want to work for some seemingly inexplicable reason and I can't figure out how to solve this problem.

 

GPU: MSI RTX 2080TI Gaming X Trio
Motherboard: MSI X570 Godlike

 

The problem would normally occur ONLY with games such as Borderlands 3 and Ghost Recon Breakpoint (this has been happening for a while now). If I would start up MSI before I start up these games the fan control will do exactly what it needs to do but as soon as I actually start one of the aformentioned games, MSI crashes and restarts which results in me being able to adjust everything except the fan slider (manual or custom). I figured this had something to do with a file within the game directory somehow preventing me from adjusting my fan slider (or custom fan curve). I could not exactly find a solution on Google regarding the GPU fan control problem with those games. Normally the GPU fan controls would work with any other game.

 

However, I got the fan error last Monday (July 6th, 2020) when I started MSI. I wanted to turn on my OC and I hadn't even started a game yet. MSI didn't crash like Borderlands 3 and Ghost Recon Breakpoint but the slider simply didn't react the way it should have. I've never had it happen in that way before ONLY when I started the above mentioned games. All of my GPU drivers are up to date.

 

What I have already tried to do:

 

- I downloaded Precision X1 and checked if the problem would persist there as well. Unfortunately the fan slider would not work here either.

- I reinstalled MSI Afterburner but to no avail.
- I downloaded a different program that would let me control the GPU fans called 'Argus Monitor. It unfortunately acted the exact same way as Afterburner and Precision X1

 

To check how the fans would react to a synthetic benchmark I launched Kombuster (last Monday July 6th, 2020). I set a custom fan curve in the hope the fans would react as they should based on my fan curve. In Kombuster (with different kinds of Kombuster bencharks) the fans would ramp up and would almost immeditaley die down to a certain fan speed (like 20ish %) and then ramp up again as if something was inhibiting the fans from increasing its speed. This however, does NOT occur when playing a game. In games the fan speed is more constant but usually does not exceed a fan speed % estimate of 55. 

 

Note: My issue is NOT that the fans won't spin at all when playing a game. The issue now is that I somehow do not have control over the GPU fan slider wether I play a game or not as of yesterday July 6th, 2020. This problem used to be more contained with games like Borderlands 3 and Ghost Recon Breakpoint but now it is constant. Something else is controlling my GPU fans.

 

For the first time today, I started up my PC 45 minutes ago (as of the time of this post) and the first (and only) thing I did was to check if MSI Afterburner somehow had restored my control over my fan speed. Unfortunately this was not the case and the problem still seems to persist.

 

This video I found on Youtube shows my exact problem:

 

As of today July 24h, 2020 I am still struggling with this issue

 

I was wondering if someone could make anything out of this and help me figure out a solution.

 

Thank you in advance!

[mahyar]

try updating drivers and re installing afterburner

[Emiel255]

8 minutes ago, mahyar said:

try updating drivers and re installing afterburner

Hey thanks for you reply! I have reinstalled MSI many times but to no avail unfortunately. My drivers are all up to date and have been for some time

[mahyar]

try using speedfan it is complicated but it may work

[Emiel255]

16 minutes ago, mahyar said:

try using speedfan it is complicated but it may work

I downloaded it and watched a tutorial of JayzTwoCents and right of the bat Speedfan is unable, for some reason, to find my CPU and GPU. The only results it could find are my three SSD's. Could this maybe be because I am already using a CPU monitor program (Icue software), MSI and Dragon Center? 

The last screenshot is taken from Jay's turotial so you can see what he sees compared to me

[mahyar]

sorry man im out of ideas

[Emiel255]

Just now, mahyar said:

sorry man im out of ideas

Alright dude no problem, thanks for trying though!

[mahyar]

well you can try different fan control software

and maybe try a different os like a live linux usb and use that test your fans with a fan control software

[Emiel255]

12 minutes ago, mahyar said:

well you can try different fan control software

and maybe try a different os like a live linux usb and use that test your fans with a fan control software

Different fan software I can try. I have never had any experience with Linux before but I will keep it in mind if I am all out out options, Thanks!

[mahyar]

ok let me know here if it is working or not

 

[Emiel255]

3 minutes ago, mahyar said:

ok let me know here if it is working or not

 

Do you perhaps have a recommendation regarding GPU fan control software?

[Emiel255]

Just did and found 'Argus Monitor' and the exact same problem persists. when I set a manual fan speed % I can hear the fan ramping up and then slowing down almost immeditaley just like it does with MSI Afterburner. I have a feeling somehwere its my BIOS but im not sure since I can't find a GPU setting there and the MSI BIOS of my Motherboard seems very confusing but im gonna have a deeper look into that. Seems very weird to me that this comes all of a sudden when I have not changed a single setting regarding GPU related options. Weird

Edited July 13, 2020 by wkdpaul
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