AMD 5700 XT BSoD + Ryzen shutdown hang...solved?

plzfix · July 2, 2020

Hey folks - posted a while ago about some issues I was having with my setup.

Ultimately most of them we're fixed with a fresh install of Windows - but it looks like I am one of the many users experience the blackout with my AMD 5700 XT.

The black screen issue happens regardless if I'm playing a AAA title like Warzone with FPS locked to 60fps @ 1080p or LoL.

Here are a few things that have added some stability to my setup, but definitely don't feel like I'm out of the BlackSOD phase yet.

1) Fresh install of AMD video drivers, I had done the DDU method previously but just used the AMD standard factory reset feature

2) After some sleuthing I noticed a BIOS update for my ASUS ROG Crosshair VI Hero, the log lite but essentially just said "stability issues" are resolved so I gave it a whirl.

3) Reconfigured Cooling: I have a Corsair Carbide 275 and decided to mount my H100i on the top of the case and install two 140mm fans on the front of the case - based on the case design these actually sit in a way that sandwiches airflow on top and below the card. The higher fan will move air straight from the front of the case, over the RAM, back of the video card, CPU water block and to a 120mm exhaust fan. The bottom fan pulls just above the white bracket holding the PSU and HDD rack - 50% of the air flow will blow directly in the path of the fans, while the rest moves through the hard drive rack and towards the back of the PSU.

4) I adjusted the standard fan curve to always have the GPU fans on. This has kept temps reasonable while gaming, I've rarely seen the "GPU Current Temp" rise above 70 and the Junction Temp is usually inline which hasn't been the case prior to these changes. The case is also surprisingly quiet under load with CPU temps staying between 45 - 60 from idle to gaming (depending on core clock - OC on the CPU is off, but ram is running @ 3200mhz)

Now one issue I noticed is it looks like the metal back plate on the GPU is warped or warping. I never noticed this when I installed the card and I took a really good look at it before throwing it into the system. I'm not too familiar with any caps under this part of the card that could cause this but I am a bit worried about it.

Anyone else having these issues?

Cheers,

plzfix · July 7, 2020

OK I feel like I've been able to fix both the random shutdown on Ryzen + the BSoD.

Haven't had a BSoD in a while - tuning the fan curve and keeping the GPU under 60 - 70c with load seems to be working.
Did some sleuthing on reddit - looks like the NIC IS THE ISSUE on shut downs...have tested a few with and without OC...Which would make sense since I ended up using the latest bios after my fresh install...not holding my breath with the BSoD

A few other users have made suggestions about tweaking your windows power settings, disabling hardware acceleration for Discord & Chrome and I found it useful with the last round of AMD drivers to disable Instant Replay, Instant GIF, & In-game Replay. One error notice would pop up on restarts that Wattman had crashed but not entirely sure if that was a driver or heat issue....

stay tuned...