QCODE issues on my CH7 hero

[dreamcast4599]

i have an asus CH7 hero non wifi with 3733 teamgroup extreme ram one stick boots into both thr bios and windows 10 with DOCP enabled the second stick boots to a QCODE 0d oddly when i get the QCODE error i dont get and QLED's lit just the error i sent an email to teamgroup for a possible rma any ideas below are pic of the info you may need to help me 

 

oh and i tested some old sticks of DDR4 3000 mhz ram and they boot fine so i doubt its the board or cpu i can only assume one of the ram dticks is bad since one gives the error and one boots fine also seeing as how my old sticks of 3000 mhz ram boot fine no issues

[Master Disaster]

Try updating the BIOS to the latest version (might not fix anything but can't hurt).

 

Do you get the same error no matter which slot the "broken stick" is plugged in to?

[dreamcast4599]

2 hours ago, Master Disaster said:

Try updating the BIOS to the latest version (might not fix anything but can't hurt).

 

Do you get the same error no matter which slot the "broken stick" is plugged in to?

@Master Disaster bios is up to date broken stick gives me same error no matter which slot i use but the working stick boots in all slots as done my old ram that i replaced with the current broken ram

 

the only thing i havent tried is bumping the ram up to 1.5 volts default is 1.35

[Guest]

0d is a blank post code (not neccessarily error code) and seems your board just hangs there during post. 

The specific is used for future microcode updates.

 

I wouldnt keep trying to use that memory stick to avoid any further issues.

 

And dont pump 1.5v into the memory unless you're try to accomplish something while benchmarking.

 

Be sure your old sticks work in dual channel as expected to be sure the board or cpu doesnt have an issue.

 

 

[dreamcast4599]

6 hours ago, ShrimpBrime said:

0d is a blank post code (not neccessarily error code) and seems your board just hangs there during post. 

The specific is used for future microcode updates.

 

I wouldnt keep trying to use that memory stick to avoid any further issues.

 

And dont pump 1.5v into the memory unless you're try to accomplish something while benchmarking.

 

Be sure your old sticks work in dual channel as expected to be sure the board or cpu doesnt have an issue.

 

 

@ShrimpBrime the old sticks which i have in the board work fine and passed a full memtest86 test which i ran from bootable usb so i know the board and cpu arent the issue teamgroup is gonna do an rma with me

[Guest]

38 minutes ago, dreamcast4599 said:

@ShrimpBrime the old sticks which i have in the board work fine and passed a full memtest86 test which i ran from bootable usb so i know the board and cpu arent the issue teamgroup is gonna do an rma with me

Oh that's good to hear!!

RMA sucks to do, but no choice there.

[dreamcast4599]

7 hours ago, ShrimpBrime said:

Oh that's good to hear!!

RMA sucks to do, but no choice there.

@ShrimpBrime ya teamgroup offers lifetime waranty and was quick to do the rma ram should go out to them next week