Trying to get into BIOS

[Lance Hightower]

when pressing the bios key at startup, the screen just goes black. I have an X570 Phantom Gaming ITX-TB3 from asrock. The thing works fine, with the exception of the bios ... I've tried reseating the motherboard-battery, using the clr-cmos switch, using the boot-to-bios software from an asrock rep, and even switching out the board for a new one. nothing has helped thusfar, and I really just want to do some minor overclocking. I was hoping it might be a display error but even with my new monitor it is still booting to black. Any help would be appreciated, as I really want to keep the TB3 port and I don't want to have to buy another board. 

My system specs:
Ryzen 7 3700X
RTX 2070 Founders Edition
2x8GB Corsair Vengeance running at stock speeds
X570-ITX/TB3 
some ssds from wd-blue

[piratemonkey]

Have you tried disabling fast boot in Windows

[Lance Hightower]

4 minutes ago, piratemonkey said:

Have you tried disabling fast boot in Windows

no, atleast not in a while. I've been fighting with this for a few months but I'll go ahead and try real quick

[Lance Hightower]

11 minutes ago, piratemonkey said:

Have you tried disabling fast boot in Windows

ok no dice, but I did forget to add, I am using the gpu riser cable that came with my phanteks shift if that makes any difference. would trying to boot off of onboard graphics be worth trying?

[TheInfinityBacon]

Try following the guide at the link to boot from Windows settings: 

https://www.windowscentral.com/how-enter-uefi-bios-windows-10-pcs

 

 

If you don't trust links, Google 'boot to bios from windows settings', and find a guide.

[Lance Hightower]

3 minutes ago, TheBaconGuy said:

Try following the guide at the link to boot from Windows settings: 

https://www.windowscentral.com/how-enter-uefi-bios-windows-10-pcs

 

 

If you don't trust links, Google 'boot to bios from windows settings', and find a guide.

uhhhh that option isn't even available when booting into recovery . what is there is system restore...

[piratemonkey]

23 minutes ago, Lance Hightower said:

ok no dice, but I did forget to add, I am using the gpu riser cable that came with my phanteks shift if that makes any difference. would trying to boot off of onboard graphics be worth trying?

It wouldn't hurt. I would cause an error, like unplugging the cpu fan. That should prevent it from going past the bios

[Lance Hightower]

ok, I will just unplug it from the board and switch hdmi cables to the mobo instead of the gpu

 

[Lance Hightower]

17 minutes ago, piratemonkey said:

It wouldn't hurt. I would cause an error, like unplugging the cpu fan. That should prevent it from going past the bios

nvm, 3700X doesn't have onboard graphics so that is not an option

 

[Lance Hightower]

I just wrote to asrock's customer support again(4th try's the charm) and staying hopeful... I'm considering buying a b550 board when those become available because this is just awful.