2x4gb combo not working on Dell Optiplex 380 after bios update

[ignaciogabriel797]

so i bought a sff dell optiplex 380 and wanted to throw a 2x4gb 1600mhz kingston kit into it, and after doing a bios update its still not working.

does anyone have the solution to this??

PC specs:

Core 2 Duo E7500

2x2gb ddr3 1066mhz

GT 730 (i added it)

480gb ssd

[atxcyclist]

I had an Optiplex 380 years back and ran into the same problem.

 

Back in the DDR3 days, there were low density and high density RAM modules. Intel platforms on LGA775 only supported low density ones, and what you got is probably high density as they are by far the most common and I believe any Intel and AMD platform afterward supported them. It's quite difficult to track down low density stuff, but it's still floating around. Does eBay have a presence in Argentina? I found going into anything less than a stellar computer parts store, the sales people have no idea how to even search for density differences, so you'd have to look up a product number to find out.

[Nick Neuburg]

could just be that the mother board doesn't support that setup. most older prebuilds such as optiplexe's or inspiron's mobos don't support a lot of configs

[ignaciogabriel797]

10 hours ago, atxcyclist said:

I had an Optiplex 380 years back and ran into the same problem.

 

Back in the DDR3 days, there were low density and high density RAM modules. Intel platforms on LGA775 only supported low density ones, and what you got is probably high density as they are by far the most common and I believe any Intel and AMD platform afterward supported them. It's quite difficult to track down low density stuff, but it's still floating around. Does eBay have a presence in Argentina? I found going into anything less than a stellar computer parts store, the sales people have no idea how to even search for density differences, so you'd have to look up a product number to find out.

well in argentina there's eBay but buying from there is quite difficult and definitely not cheap due to taxes and stuff. A more popular option is mercadolibre its like ebay but also has new products apart from used ones

[ignaciogabriel797]

10 hours ago, Nick Neuburg said:

could just be that the mother board doesn't support that setup. most older prebuilds such as optiplexe's or inspiron's mobos don't support a lot of configs

it might be that

[Kisai]

13 hours ago, ignaciogabriel797 said:

so i bought a sff dell optiplex 380 and wanted to throw a 2x4gb 1600mhz kingston kit into it, and after doing a bios update its still not working.

does anyone have the solution to this??

PC specs:

Core 2 Duo E7500

2x2gb ddr3 1066mhz

GT 730 (i added it)

480gb ssd

you could try rolling back the bios if it doesn't work with that bios version but worked before.

 

That said, that's a really old system, and you'll be hard pressed to run much on it, as even "web-based" software is pretty resource heavy.

[ignaciogabriel797]

Just now, Kisai said:

you could try rolling back the bios if it doesn't work with that bios version but worked before.

 

That said, that's a really old system, and you'll be hard pressed to run much on it, as even "web-based" software is pretty resource heavy.

yeah I'll try doing a rollback, I'm running linux on it because it's lighter and runs well on old systems

[kololucku]

Just in case anyone is still playing with OptiPlex 380. 8G RAM works on my computer. Just make sure you have the right memory, updated BIOS (A07) and 64bit version OS. Cheers!