URGENT need help asap

[ItsSaucyYt]

If you need a clear explanation or want me to test aomething out to help troubleshoot the problem even more please let me know these are my two videos that i recorded 

 

 

https://streamable.com/tr1c6w

https://streamable.com/du5apx

 

https://streamable.com/g2nq4y

 

 

 

 

 

[zeusthemoose]

Ok, so my understanding is that your problem is that you have a broken motherboard that you are trying to swap for a different one. When you move everything to the new motherboard and try to turn it on, nothing happens. Is that correct?

[ItsSaucyYt]

14 minutes ago, zeusthemoose said:

Ok, so my understanding is that your problem is that you have a broken motherboard that you are trying to swap for a different one. When you move everything to the new motherboard and try to turn it on, nothing happens. Is that correct?

Ok so basically my new motherboard whi ch is already in my case it does not boot up or power on at all but when i switch it to my old motherboard which is not broken it powers up wnd boots up. I have a Dell Optiplex 9010 and i used the default power supply unit with my new motherboard (the one inside the case) When i use it the cpu fan and case fan in the back powers up. Also if u havent already review all the streamable links.

[zeusthemoose]

1 minute ago, ItsSaucyYt said:

Ok so basically my new motherboard whi ch is already in my case it does not boot up or power on at all but when i switch it to my old motherboard which is not broken it powers up wnd boots

Sounds like your new motherboard is dead. If the old one works, why not use it?

[ItsSaucyYt]

3 minutes ago, zeusthemoose said:

Sounds like your new motherboard is dead. If the old one works, why not use it?

The PCIE slot doesnt work in it

[zeusthemoose]

5 minutes ago, ItsSaucyYt said:

The PCIE slot doesnt work in it

Oh. Where/how long ago did you get the new motherboard. You might be able to get a replacement but based on what I see from this and your past threads, i think it’s dead.

[TylerDurden!]

should of just gotten a cheap micro mb as a replacement... anyways, have you tried it outside of the case?

[ItsSaucyYt]

6 minutes ago, zeusthemoose said:

Oh. Where/how long ago did you get the new motherboard. You might be able to get a replacement but based on what I see from this and your past threads, i think it’s dead.

The seller denied my replacement /return and I have no money to get a new motherboard im just trying to play games and everytime i go to better my setup or pc this happens

[ItsSaucyYt]

Just now, TylerDurden! said:

should of just gotten a cheap micro mb as a replacement... anyways, have you tried it outside of the case?

I havent tried it outside im going to try it rn

[TylerDurden!]

9 minutes ago, ItsSaucyYt said:

The seller denied my replacement /return and I have no money to get a new motherboard im just trying to play games and everytime i go to better my setup or pc this happens

where did you buy it from? 

[ItsSaucyYt]

Just now, TylerDurden! said:

where did you buy it from? 

I bought my motherboard from ebay as well as that offbrand power supply it still didnt work outside of the case also how do u think my morherboard became “dead”

[TylerDurden!]

2 minutes ago, ItsSaucyYt said:

I bought my motherboard from ebay as well as that offbrand power supply it still didnt work outside of the case also how do u think my morherboard became “dead”

did the buyer sell it as "used"?

[TylerDurden!]

2 minutes ago, ItsSaucyYt said:

became “dead”

maybe it came that way

[TylerDurden!]

2 minutes ago, TylerDurden! said:

motherboard from ebay

how long ago did you buy it

[ItsSaucyYt]

Just now, TylerDurden! said:

how long ago did you buy it

Less then 30 days ago and it was used

[TylerDurden!]

then you

2 minutes ago, ItsSaucyYt said:

Less then 30 days ago and it was used

then if what you say is true, open a case.  Sellers who sell items as used that do not work have to accepts returns or refund the buyer even if the listing states no returns. 

 

What was the reason they gave for not offering to resolve your issue?

[ItsSaucyYt]

13 minutes ago, TylerDurden! said:

then you

then if what you say is true, open a case.  Sellers who sell items as used that do not work have to accepts returns or refund the buyer even if the listing states no returns. 

 

What was the reason they gave for not offering to resolve your issue?

No reason also I have another issue if you can help with that as well

[ItsSaucyYt]

15 minutes ago, TylerDurden! said:

then you

then if what you say is true, open a case.  Sellers who sell items as used that do not work have to accepts returns or refund the buyer even if the listing states no returns. 

 

What was the reason they gave for not offering to resolve your issue?

It worked when i got it and then it just stopped working all of sudden do you think i can get a refund for that

[TylerDurden!]

10 hours ago, ItsSaucyYt said:

stopped working all of sudden

just open a case and say it was defective, it is up to ebay to make the decision in the end.

[Guest]

... And this is why we shouldn't use garbage parts...