Virus scanner and removal tools.

[ShadowTech01]

I want to start my own computer repair business someday and one thing that I don't know a lot about is viruses. I don't know how to find them, remove them, repair the damage left behind, etc. I'm usually pretty safe on the internet so that normally not a big issue for me. But I played that PC Building Simulator game and that reminded me that viruses can be a issue for potential client/customers. What all do I need and what should I learn to prepare myself?

 

 

Also, is it possible to load up a lite linux OS on a usb and pack it with anti virus software and tools? That alone sounds pretty cool to me. 

[LogicalDrm]

Best way to get rid of viruses is to reinstall OS. For rescue purposes, there are indeed Linux distros http://www.linuxandubuntu.com/home/top-5-linux-system-rescue-cds

 

Also many commercial AV and AMW tools come with either separated tool or included one.

 

As IT support, you shouldn't be the one attacking virus and malware yourself. I would say your main purposes are:

• Protect customers data (backup, restore)
• Protect customers hardware (cleaning and upgrading)
• Try to fix without reinstalling OS (AV/AMW, defragging etc.)
• Reinstall OS with permission

This is pretty much what you see with service descriptions, and I personally wouldn't expect any less. Just running AV/AMW can be too difficult for some users.