PC PROBLEM

[M A R K O]

Hi guys, hopefully i could get my answers to my pc problem.

My pc suddenly restarts everytime i play, it turns black screen for 5 to 30seconds then restarts the pc completely. at first i have CORSAIR VS650 power supply then as i am surfing through web for answers. some say that my PSU is not that good. so then i bought SEASONIC FOCUS GOLD 850W. i thought it should fix my problem, but then when i play and stream my pc didn't restart for 9 hours while playing COD and STREAMING. but then the problem came back without doing anything to my pc.

PS:
TRIED DDU AND INSTALL UPDATED DRIVERS
TRIED FORMATTING MY PC

*PC SPECS*
CPU: Ryzen 5 3600 3.6ghz
COOLER: Corsair h100i Platinum 240mm
RAM: Corsair vengance pro 3200mhz
MOBO: Aorus B450 M
GPU: Gigabyte rx 5600 xt gaming oc 6gb
PSU: seasonic focus gold 850W
FANS: 5x Corsair LL120 RGB fans
OS: Windows 10 Pro
MONITOR: MSI G24C4 24" 144hz (DISPLAY PORT)
2ND MONITOR: Nvision 22" 75hz (HDMI)
KEYBOARD: Corsair Strafe Mk.2
MOUSE: Corsair Glaive Pro
HEADSET: Corsair Void Pro
CAMERA: Logitech C920

IM DESPERATE. CAN'T AFFORD BUYING ANYTHING :(

[wall03]

Did you reinstall OS? I think it might be crashing.

[Enzo1001]

9 minutes ago, M A R K O said:

Hi guys, hopefully i could get my answers to my pc problem.

My pc suddenly restarts everytime i play, it turns black screen for 5 to 30seconds then restarts the pc completely. at first i have CORSAIR VS650 power supply then as i am surfing through web for answers. some say that my PSU is not that good. so then i bought SEASONIC FOCUS GOLD 850W. i thought it should fix my problem, but then when i play and stream my pc didn't restart for 9 hours while playing COD and STREAMING. but then the problem came back without doing anything to my pc.

PS:
TRIED DDU AND INSTALL UPDATED DRIVERS
TRIED FORMATTING MY PC

*PC SPECS*
CPU: Ryzen 5 3600 3.6ghz
COOLER: Corsair h100i Platinum 240mm
RAM: Corsair vengance pro 3200mhz
MOBO: Aorus B450 M
GPU: Gigabyte rx 5600 xt gaming oc 6gb
PSU: seasonic focus gold 850W
FANS: 5x Corsair LL120 RGB fans
OS: Windows 10 Pro
MONITOR: MSI G24C4 24" 144hz (DISPLAY PORT)
2ND MONITOR: Nvision 22" 75hz (HDMI)
KEYBOARD: Corsair Strafe Mk.2
MOUSE: Corsair Glaive Pro
HEADSET: Corsair Void Pro
CAMERA: Logitech C920

IM DESPERATE. CAN'T AFFORD BUYING ANYTHING

So try finding the broken part: If you have a second pc swap the parts and stuff. If you dont try running from the intagreated graphics (outputs on mobo) and try if thats working. Try if ur system has the same problem with Some sticks tooken out (i doubt that this would help anything tho )

[Tristerin]

Things we need to know/Id try

 

What are your temperatures during gameplay?

What does Windows Event Viewer say?

Do you have MSI Afterburner/Riva Statistics Tuner installed?  (Uninstall them, from the bowels of reddit this has helped me before with a similar issue)

 

Any overclocks?  Turn them off - does issue persist?  (XMP is an Overclock btw)

Ensure XMP is turned off in BIOS - does this issue persist?  (XMP may be referred to as DOCP on your motherboard, not sure)

Is your Graphics card sagging to the point its potentially bending the PCIe slot on the motherboard?

 

 

[frozensun]

I think it would be good to check event viewer if W10 has one,and report back error code here.

Sounds like overheating issue,I'd check cables,RAM for errors and first thing that came to my mind,bad gpu drivers...

This is a bit complicated to solve here on forum,might as well be motherboard failure.

 

[frozensun]

46 minutes ago, M A R K O said:

Hi guys, hopefully i could get my answers to my pc problem.

My pc suddenly restarts everytime i play, it turns black screen for 5 to 30seconds then restarts the pc completely. at first i have CORSAIR VS650 power supply then as i am surfing through web for answers. some say that my PSU is not that good. so then i bought SEASONIC FOCUS GOLD 850W. i thought it should fix my problem, but then when i play and stream my pc didn't restart for 9 hours while playing COD and STREAMING. but then the problem came back without doing anything to my pc.

PS:
TRIED DDU AND INSTALL UPDATED DRIVERS
TRIED FORMATTING MY PC

*PC SPECS*
CPU: Ryzen 5 3600 3.6ghz
COOLER: Corsair h100i Platinum 240mm
RAM: Corsair vengance pro 3200mhz
MOBO: Aorus B450 M
GPU: Gigabyte rx 5600 xt gaming oc 6gb
PSU: seasonic focus gold 850W
FANS: 5x Corsair LL120 RGB fans
OS: Windows 10 Pro
MONITOR: MSI G24C4 24" 144hz (DISPLAY PORT)
2ND MONITOR: Nvision 22" 75hz (HDMI)
KEYBOARD: Corsair Strafe Mk.2
MOUSE: Corsair Glaive Pro
HEADSET: Corsair Void Pro
CAMERA: Logitech C920

IM DESPERATE. CAN'T AFFORD BUYING ANYTHING

Do you get BSOD before reboot?

[M A R K O]

1 hour ago, Tristerin said:

Things we need to know/Id try

 

What are your temperatures during gameplay?

What does Windows Event Viewer say?

Do you have MSI Afterburner/Riva Statistics Tuner installed?  (Uninstall them, from the bowels of reddit this has helped me before with a similar issue)

 

Any overclocks?  Turn them off - does issue persist?  (XMP is an Overclock btw)

Ensure XMP is turned off in BIOS - does this issue persist?  (XMP may be referred to as DOCP on your motherboard, not sure)

Is your Graphics card sagging to the point its potentially bending the PCIe slot on the motherboard?

 

 

usually, the temperature is between 50 - 65 degrees, saw them while using MSI AFTERBURNER
when it restarts, it doesn't say anything. after the black screen and restart. it will just bring me back to lockscreen. i don't know that Windows event viewer as i am not good with pc.
i don't have any overclocks. XMP is off as well. i didn't touch anything in BIOS
i dont think my graphics card is sagging. i screw them well and the videocard is looking straight.

[M A R K O]

1 hour ago, wall03 said:

Did you reinstall OS? I think it might be crashing.

i did not, i only use the windows 10 recovery.

[M A R K O]

1 hour ago, frozensun said:

Do you get BSOD before reboot?

No nothing, just black screen and then restarts.

[M A R K O]

1 hour ago, frozensun said:

I think it would be good to check event viewer if W10 has one,and report back error code here.

Sounds like overheating issue,I'd check cables,RAM for errors and first thing that came to my mind,bad gpu drivers...

This is a bit complicated to solve here on forum,might as well be motherboard failure.

 

i have fully airconditioned room. i don't think it is overheating because when i check the temperature in MSI AFTERBURNER it is only between 50 - 65

[Tristerin]

15 minutes ago, M A R K O said:

usually, the temperature is between 50 - 65 degrees, saw them while using MSI AFTERBURNER
when it restarts, it doesn't say anything. after the black screen and restart. it will just bring me back to lockscreen. i don't know that Windows event viewer as i am not good with pc.
i don't have any overclocks. XMP is off as well. i didn't touch anything in BIOS
i dont think my graphics card is sagging. i screw them well and the videocard is looking straight.

 

14 minutes ago, M A R K O said:

i did not, i only use the windows 10 recovery.

Do you have a Win 10 ISO to install Windows, or did you take the Operating System drive from a different PC and migrate it over to the new system?

[M A R K O]

4 minutes ago, Tristerin said:

 

Do you have a Win 10 ISO to install Windows, or did you take the Operating System drive from a different PC and migrate it over to the new system?

though i built this pc, my friend has a USB with windows 10 pro in it. he is one of a technician in a computer shop. he helped me installing the OS of this. before i have nvidia 1050ti. i don't have any problem with it. then i used DDU to uninstall all drivers. and bought this Gigabyte rx 5600 xt gaming oc. now i have problems

[Tristerin]

3 minutes ago, M A R K O said:

though i built this pc, my friend has a USB with windows 10 pro in it. he is one of a technician in a computer shop. he helped me installing the OS of this. before i have nvidia 1050ti. i don't have any problem with it. then i used DDU to uninstall all drivers. and bought this Gigabyte rx 5600 xt gaming oc. now i have problems

So fresh install of Win 10 with GTX 1050 ti, you DDU'd and put in a RX 5600XT downloaded fresh drivers and started having issues - is that correct?

[M A R K O]

Just now, Tristerin said:

So fresh install of Win 10 with GTX 1050 ti, you DDU'd and put in a RX 5600XT downloaded fresh drivers and started having issues - is that correct?

Yes  is it because of my GPU?

[Tristerin]

1 minute ago, M A R K O said:

Yes  is it because of my GPU?

For myself, I would try DDU one more time (and do it with Safe Mode and all that crap that it recommends) and then reinstall drivers again for the RX 5600 Xt and see what happens

[M A R K O]

Just now, Tristerin said:

For myself, I would try DDU one more time (and do it with Safe Mode and all that crap that it recommends) and then reinstall drivers again for the RX 5600 Xt and see what happens

actually i did do reformat several times in windows 10. used DDU several times. it's still the same

[M A R K O]

1 minute ago, Tristerin said:

For myself, I would try DDU one more time (and do it with Safe Mode and all that crap that it recommends) and then reinstall drivers again for the RX 5600 Xt and see what happens

also used DDU in safemode and everything  

[Tristerin]

Before RMA'ing the GPU as defective, Id have your friend reinstall windows from his thumb drive fresh and see if that clears up this issue (if its a software issue, it will.  If it doesn't, the card is likely defective)

[M A R K O]

Just now, Tristerin said:

Before RMA'ing the GPU as defective, Id have your friend reinstall windows from his thumb drive fresh and see if that clears up this issue (if its a software issue, it will.  If it doesn't, the card is likely defective)

alright, thats my last fix before i'll go to computer shop again to check this  someone replied on my other post in community.amd.com that sudden restart is because of MOTHERBOARD. because if its black screen only, blue screen thats because of GPU. but sudden restart is it is because of MOTHERBOARD failing.  i guess i can still afford buying new MOTHERBOARD but another GPU it is expensive. i am still a student

[Tristerin]

1 minute ago, M A R K O said:

alright, thats my last fix before i'll go to computer shop again to check this  someone replied on my other post in community.amd.com that sudden restart is because of MOTHERBOARD. because if its black screen only, blue screen thats because of GPU. but sudden restart is it is because of MOTHERBOARD failing.  i guess i can still afford buying new MOTHERBOARD but another GPU it is expensive. i am still a student

I wouldn't take their advice based on what you just typed.  There are a plethora of reasons things happen with PCs lol.

[M A R K O]

1 minute ago, Tristerin said:

I wouldn't take their advice based on what you just typed.  There are a plethora of reasons things happen with PCs lol.

yeah, this is my first time building pc and i learned building pc through watching LTT's videos. didn't expect buying this GPU will cause me problems  anyways thank you for your help. i'll try installing fresh OS and see if problems still occur.

[Tristerin]

1 minute ago, M A R K O said:

yeah, this is my first time building pc and i learned building pc through watching LTT's videos. didn't expect buying this GPU will cause me problems  anyways thank you for your help. i'll try installing fresh OS and see if problems still occur.

That would be my next step - after that if your system was stable before, tells me the card is the likely culprit - you can test this as well right now, without a fresh install - if you still have the 1050ti.  DDU out the RX drivers, put in 1050ti, install and see if problem persists.

[M A R K O]

1 minute ago, Tristerin said:

That would be my next step - after that if your system was stable before, tells me the card is the likely culprit - you can test this as well right now, without a fresh install - if you still have the 1050ti.  DDU out the RX drivers, put in 1050ti, install and see if problem persists.

yeah i still have the 1050ti right now. okay i will do it right now.

[M A R K O]

8 minutes ago, Tristerin said:

That would be my next step - after that if your system was stable before, tells me the card is the likely culprit - you can test this as well right now, without a fresh install - if you still have the 1050ti.  DDU out the RX drivers, put in 1050ti, install and see if problem persists.

as i removed the gpu, i figured out that under the gpu is my m.2 ssd where my OS is installed. isn't it the crashing is the result of the m.2 getting too hot?

[Tristerin]

SSDs don't mind running hot

 

BUT 

 

How did the 1050ti swap go?  

 

You could also troubleshoot that as an issue by either moving to another M.2 slot on the board that is compatible with your drive